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NH Luxembourg

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642 Reviews from our TripAdvisor Community

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Showing 294: English reviews
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Vilnius, Lithuania
Reviewed 1 week ago

It seems to me that the room I stayed in was not cleaned at all - there were dirt marks on the floor, the toilet seat had disgusting yellow residue on it. Wanna bet what it was ? Also, the shower seemed to have missing parts. And what's up with the bath tub taps ? It's my second stay in...

Review collected in partnership with NH Hotels
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Thank Gediminas G
Reviewed 2 weeks ago via mobile

I'd like to thank NH and more specifically Julie for going extra mile and making my stay so enjoyable. Amazing room, great services in terms of restaurant/bar/room service and cleaning. Huge thanks to reception and Julie for arranging my stay with in March and April, exceptional customer service, very helpful in friendly and professional manner. I'd definitely recommend and book...

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Thank Plamena M
Luis Carlos B, Director General at NH Luxembourg, responded to this review

Thank you very much for sharing your positive feedback regarding your last stay in NH Luxembourg. We work in a continuous improvement so all comments are really important for us. And in this case we have transmitted your comments to Julie and Reception team in order to motivate them and recognize their daily hard work. We hope to be able...

Jakarta, Indonesia
Reviewed 4 weeks ago

It was last minute booking but the front office staff were very helpful with our booking. We like our stay here, the room was clean, comfortable bed, had a good sleep and breakfast was very good. It's was 15 mins driving to the city.

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Thank AngeliaSid
Luis Carlos B, Director General at NH Luxembourg, responded to this review

Thank you very much for sharing your positive feedback regarding your last stay in NH Luxembourg. We work in a continuous improvement so all comments are really important for us. You have a bus every 10 minutes who drives to city center. The road is just 15-20 minutes. We hope to be able to welcome you back in NH Luxembourg...

Crawley, United Kingdom
Reviewed 5 weeks ago via mobile

Basic dated chain hotel that did all it needed to do. Rooms clean but dated and rooms was stuffy as very old aircon system. Would stay again if stuck at the airport, but would not pick otherwise! But £70 for not being on floor in the airport is worth it.

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1Thank daal43
Luis Carlos B, Director General at NH Luxembourg, responded to this review

Thank you very much for sharing your opinion about your stay in NH Luxembourg. All comments are really important for us for our continuous improvement. During February we have changed the cooling machine of 20 rooms and we continue working to improve and update the rooms. Most of rooms have already wood floor, and beds and TV's are new. We...

Pocos de Caldas, MG
Reviewed 12 March 2017

it is just a walk from the airport. You don't need a cab or shuttle. Just walk. Restaurant ok. Food using room service good and fast. The rooms are not the greatest, need some renovation a more cleaning. It needs like new carpet and bathroom renovation. You cannot control the temperature in the room, so need to open windows quite...

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Thank Danilo M
Luis Carlos B, Director General at NH Luxembourg, responded to this review

Thank you very much for taking part of you time to write your comments regarding your last stay in NH Luxembourg. In order to improve our product we are changing the carpet by wood floor in all rooms. Just in 2016 we have replaced 80 rooms, and hope to finish this work during next months. Rooms with wood floor seems...

Reviewed 12 March 2017 via mobile

I stayed here in January which is not the best time to visit Luxembourg. It was very cold, wet and snowy. The hotel is very nice with good facilities. The room was modern but the bathroom outdated. It has the usual TV, mini fridge, safe, iron, etc. The price was reasonable and the staff were friendly. Luxembourg I found a...

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Thank Dean J
Luis Carlos B, Director General at NH Luxembourg, responded to this review

Thank you very much for taking part of you time to write your comments regarding your last stay in NH Luxembourg. Indeed, NH Luxembourg is just 5 minutes walking from the airport and just 15 minutes by bus from city center. On Saturday, buses are free of charge. Luxembourg offers many tourist activities and entertainment. It's a small country with...

Belgium
Reviewed 5 March 2017

Stayed here as had to fly out early the next day and had a good deal on booking.com. What can I say, Hotel is ok, staff ok, but feels a bit dated. I agree with other reviewers that it can use an update and some attention to detail. I had a good deal but if I would pay the normal...

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Thank Warempage
Olga G, Front Office Manager at NH Luxembourg, responded to this review

Dear Customer , Thank you for sharing your experience with us. I read that you don't take Dinner and breakfast with us. We have a large choice also in our carte for dinners and concerning the breakfast, we open our Big breakfast Buffet on week ends from 6 in the morning until 11 ( Saturday) and 12H ( Sundays). May...

Oxford, United Kingdom
Reviewed 28 February 2017

The hotel is conveniently located near to airport. The bar is roomy and nice enough and breakfast is pretty good. However, one receptionist, ages to check in. Whilst the rooms are OK, albeit a little dated, the shower didn't work and the bath doesn't look inviting enough to want to wash in!

Review collected in partnership with NH Hotels
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Thank adb1982
Luis Carlos B, Director General at NH Luxembourg, responded to this review

Thank you very much for your opinion. All guest comments are really important so help us to a continuous improvement. I apologize for not covering your expectations and I would like to have the opportunity to contact you directly in order to have more details and more information. Normally all showers work, but if anytime there is a technical issue,...

Asti, Italy
Reviewed 24 February 2017

You think all NH are the same? You are almost right, this is an older version, rooms and the lobby should be refurbished whilst the bar and the breakfast hall are ok. Nevertheless it is absolutely convenient for the airport.

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Thank Lamberto C
Olga G, Front Office Manager at NH Luxembourg, responded to this review

Dear guest , thank you so much to share with us your impressions about your stay. We are sorry to not cover all your expectations about our hotel. We are working in some renovations in the rooms at the moment to can satisfy better our guest . We will hope that you will see differences at your next stay with...

Reviewed 21 February 2017 via mobile

We stayed in this hotel for one night. The room was clean but unfortunately not well maintained. The lighting fixtures in the bathroom were broken (glass) and this was fixed by using packing tape. Some tiles were replaced by different ones (possibly due to repairs of piping behind them) and some of the ceiling tiles were sagging so much I...

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Helpful?
Thank Raymond K
Olga G, Front Office Manager at NH Luxembourg, responded to this review

Dear guest , thank you so much to take time to write us. We are actually changing a lot of things in our rooms , and we apologies if all is not finish, to give you an example we are changing all the carpets by wood floors and we are reforming a lot of baths. We hope that you will...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
Official Description (provided by the hotel)
Situated in Luxembourg's business district, 4 star NH Hotel Luxembourg offers travelers the best of many worlds: proximity to the local airport, convenient highway connections to Belgium, Germany, and France, and a host of nearby sightseeing and recreational opportunities such as the lively Place d'Armee, National Museum of Art and History, and Grand Ducal Golf Course. ... more   less 

Additional Information about NH Luxembourg

Address: 1 Route de Treves, Luxembourg City 1019, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: €63 - €290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Luxembourg 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Nh Luxembourg Hotel Luxembourg City
Nh Hotels Luxembourg City
Nh Luxembourg City
NH Luxembourg Luxembourg City
Hotel Style:
#5 Green Hotel in Luxembourg City
#13 Luxury Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from NH Luxembourg staff and other travellers.
1 question
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Questions? Get answers from NH Luxembourg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book in this hotel”
gazza_newman, 21 Feb 2017 | Read review
“Stay somewhere else”
James571, 15 Apr 2016 | Read review
“Far far away from the runway!”
Exploratoration, 20 Jan 2016 | Read review
“Use a booking system to get the best price, rack rate will be much higher”
LondonTell, 26 Dec 2015 | Read review
“Unless you are taking a plane next morning, choose another hotel.”
Hunabku2012, 15 Sep 2015 | Read review
5 of 5