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Sofitel Luxembourg Europe

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862 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Glasgow
Reviewed 30 January 2014

Stayed for 2 nights and was very impressed from the reception staff through to the breakfasts (huge choice) and restaurants and bars. The staff just couldn't be more helpful. A testament to their management team.

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Helpful?
Thank johnnysailorboy
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your guest experience on TripAdvisor following your recent stay with us. We are absolutely delighted that you found our staff extremely professional! I shared your compliments with all my team and everyone was very touched by your very kind words. Your satisfaction is the best reward for our...

Prague, Czech Republic
Reviewed 29 January 2014

Review collected in partnership with Accorhotels.com
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Thank Lukas T
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

The Hague, The Netherlands
Reviewed 28 January 2014

This feels like a 4-star hotel even though it is advertized as 5-star. The hotel is located in the business area of Luxemburg City. As we were on our way to the Alps, this was a definite advantage since there are wide avenues to the motorway surrounding the city. For visiting Luxemburg city I would recommend staying in a different...

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Thank coloko
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Of course, we are absolutely delighted to read that you enjoyed our “My Bed” concept, our breakfast and our...

Belgium
Reviewed 25 January 2014

I booked this hotel at the last minute when my meeting at the European quarter got extended since I was able to get a very good rate and only needed the room for a quick night's sleep. The staff was extremely friendly and helpful and I adored the spacious room and the very comfortable bed! There is a separate working...

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Helpful?
Thank BrusselsSprouter
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, First of all, I would like to thank you so much for taking the time to share your kind comments on TripAdvisor regarding your recent stay amongst us. We were truly delighted to read such a positive review. That you consider it “lovely stay” means a lot to us ! Your description of our hotel is definitely wonderfull...

Copenhagen K
Reviewed 12 January 2014

Review collected in partnership with Accorhotels.com
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Thank SKruse
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Seoul
Reviewed 8 January 2014

This big slab of concrete is for business people in Kirchberg and not handy for Lux City. It could do with a refurb, but has a good breakfast and the first floor bars and restuarants are fine. No mini bar for some reason. Overpriced, but that is Luxembourg.

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2Thank twothieves
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Sir, Thank you for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Of course, we are absolutely delighted to read that you enjoyed the breakfast, our bars and our restaurants !...

Saarbrucken, Germany
Reviewed 27 December 2013

Review collected in partnership with Sofitel.com
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Thank Ulrich E
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Athens, Greece
Reviewed 3 December 2013

Sofitel L' Europe is a modern hotel. It is very conveniently located within Kirchberg Plateau' next to Luxembourg's organisations and attractions including the Kirchberg Conference Centre Mudam Art Museum and the Philharmonic. Although its quite spacious and airy, it lacks of character (usual with many Sofitel's; I really do not know how they "achieve" that or I have been unlucky...

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1Thank Greg16672
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear guest, Thank you for your thoughtful comments on TripAdvisor regarding your visit to the Sofitel Luxembourg Europe. You left a very complete description of your hotel and I am sure that your review will help many customers in their choice. Your comments on our staff ( in particular for guest relation, Lorelei and the concierge) were so appreciated, and...

crawley down
Reviewed 3 December 2013

My wife and stayed here for our anniversary last weekend. I wasn't sure if it was the right move as I knew it's usually a business hotel, a little way from the tourist centre. But it was a great decision, the hotel is lovely great staff and nicely appointed. The trip to the centre is only a twenty minute walk...

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1Thank johnboycrawleydown
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear guest, First of all, we would like to thank you very much for having chosen the Sofitel Luxembourg Europe for this very special occasion and for having shared your experience on Tripadvisor. Needless to say, “lovely anniversary” was the nicest word we could ever want to read ! We are delighted that you enjoyed your stay. Again, all the...

Capelle aan den IJssel, The Netherlands
Reviewed 30 November 2013

I spent 2 nights here in november; hotel was fully booked, but service was great. Nice, clean, spacious rooms. Very good bed with enough pillows. I had dinner in the restaurant Le Stübli, very tastefull local specialities and a great venisson menu. Service was excellent and personal. Menu was not expensive and great wine selection available. I would definitely stay...

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Helpful?
Thank Jeroen v v
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear guest, We would like to thank you very much for shared your experience on Tripadvisor and for the kindness of your words. First of all, we are very happy to know that you found a nice service while our hotel was fully booked. At Sofitel, our goal is indeed to make every guest feel special and important and I...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Luxembourg Europe is the only 5-star hotel in the new economic and cultural district of the "Plateau de Kirchberg" in Luxembourg. It is in the midst of the European Institutions and the business district, less than 10 minutes from the city center and offers easy access to Findel Airport and the highway system. There is a wide variety of cultural and business venues close to the hotel. ... more   less 

Additional Information about Sofitel Luxembourg Europe

Address: 4 Rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2226, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: €98 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Europe 5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Sofitel Luxembourg Hotel Luxembourg City
Accor Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Europe Luxembourg City
Hotel Style:
#1 Family Hotel in Luxembourg City
#3 Romantic Hotel in Luxembourg City
#3 Luxury Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luxembourg Europe staff and other travellers.
8 questions
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Bristol, Connecticut
Bristol, Connecticut

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Questions? Get answers from Sofitel Luxembourg Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view- you may get one! (we didn't)”
 of 5 bubbles Londontraveler25, 1 Jan 2017 | Read review
“all rooms seem good”
 of 5 bubbles PopeyeCalifornia, 15 Dec 2016 | Read review
“Go for the suite. Life is two days and one is already gone”
 of 5 bubbles Elzevires, 9 Oct 2016 | Read review
“all quiet it seems but a bit stuffy.”
 of 5 bubbles 107IanM107, 7 Jul 2016 | Read review
“Food is really good. So not many places nearby but this ticks all the food and bar boxes”
 of 5 bubbles 426jackiej, 26 May 2016 | Read review
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