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Sofitel Luxembourg Europe

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Sofitel Luxembourg Europe
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874 Reviews from our TripAdvisor Community

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Showing 407: English reviews
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Brussels, Belgium
Reviewed 2 weeks ago

Weather was disgusting, but the hotel was nice, as it should be for the price. Still, we couldn't help comparing to the Sofitel Bangkok ... The interior of the hotel in Luxembourg was spectacular, like the interior of a cruise liner. The room (388) was nice and big, but the view was nothing to write home about, even if we...

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Helpful?
Thank jesperbxl
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear jesperbxl, First of all, please let me thank you for taking the time to share your comments on TripAdvisor further to your stay amongst us. We are delighted that your overall impressions were very positive. Nevertheless,It is always disappointing for us to learn when one of our guests is not fully satisfied with his experience. If you decide to...

Paris, France
Reviewed 3 weeks ago via mobile

A Good business hotel in the middle of the Business district, it does the trick. Efficient and friendly staff, good amenities, a good bar and a smoking lounge (well appreciated). One could find the rooms a bit too warm and dry but otherwise a good place for a night on the road.

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Helpful?
Thank Stephane H
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Stephane H , Thank you very much for your nice comments about the Sofitel Luxembourg Europe ! It is always a pleasure to receive positive a feedback. I am very pleased to read that we met your expectations. Our entire team hopes to welcome you again, Sincerely, Marie-Hélène Onursal General Manager

London, United Kingdom
Reviewed 3 weeks ago

Like a 1970s sixth form college with rooms, it is remarkable this qualifies as a Sofitel. Everything is in a shade of brown, orange or (if sufficiently faded) yellow. It is the first hotel I have stayed it that troubled itself to have a minibar that was just left empty. Room service after 10pm could only offer a cheese plate...

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Helpful?
Thank Simon524
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Simon524, Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

New York City, New York
Reviewed 3 weeks ago

I visited this hotel as I was attending the CX World Championships in Bieles. I could not fault it on one thing. Everything was top class. Special mention to the lady who served me Breakfast each morning. She had short brown hair and was extremely professional and pleasant.

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Helpful?
Thank MTreacyNYC
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dera MTreacyNYC, Thank you very much for your outstanding review. We are very pleased that you enjoyed every single moment of your stay and we will not hesitate to share your comments with all of our Sofitel ambassadors and especially with Sophie ! We hope to welcome you again soon. Sincerely, Marie-Hélène Onursal General Manager

Derby
Reviewed 3 weeks ago

Stayed here Jan 27/8/9 , totally lives up to its 5 * rating , from check in (very quick ) to check out, everything was perfect. Jim in 64 Bar was very helpful in giving us tips on our visit and our selection of drinks from the bar! Breakfast was an amazing choice of everything you could ever want. Room...

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Helpful?
Thank EurotravellerDerby
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear EurotravellerDerby, Thank you very much for your amazing review about our hotel. It is a true joy to read your comment and hear about your satisfaction. I am convinced that each and every one of my team will be very pleased to hear that you had such a great time. Hopefully we will have the pleasure to welcome you...

Australia
Reviewed 3 weeks ago via mobile

Stayed here for two nights hoping to see Luxembourg, a place often missed. The location is a little out of town but on the main n bus route. Facilities are lovely, comfy bed nice bathroom and products. Turn down service in the early evening a nice touch. Breakfast well set up with great offering and nice bar and restaurants in...

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Helpful?
Thank oioioi1
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear oioioi1, Thank you very much for your feedback. We are very pleased to hear that you enjoyed your time at our hotel and were satisfied with all of the different services which we have to offer. We hope that we will have the pleasure to welcome you soon at The Sofitel Luxembourg Europe ! Sincerely, Marie-Hélène Onursal General Manager

Reviewed 19 January 2017 via mobile

Stayed here quite a few times and this hotel consistently hits 5 /5 for me. The staff are exceptionally professional and courteous. The food is great with a really good spread for breakfast. They try and do things a little differently. So many hotels serve just oranges and grapefruit for example. Here you get the oranges and grapefruit but also...

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Helpful?
Thank Nakachimi
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Nakachimi, First of all, we would like to thank very much for your loyalty at the Sofitel Luxembourg Europe and for your amazing comment after your recent stay. Receiving so positive feedback is a real pleasure. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of...

Paris, France
Reviewed 16 January 2017

A charming receptionist welcomed us and accompanied us to our vast 37m² room, her description of the hotel facilities was clear and she reserved our table for dinner that evening in the traditional Le Stubli Restaurant. The restaurant staff was efficient and attentive. Our various dishes were extremely well presented and the portions more than generous. Breakfast was FASTUOUS and...

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Helpful?
Thank YRP49
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear YRP49, Thank you very much for your positive feedback. It is great to hear that you enjoyed your recent stay at our hotel. I will make sure that your kind words will be shared amongst all of our staff members. We look already forward to welcome you again. Sincerely, Marie-Hélène Onursal General Manager

Guatemala Department, Guatemala
Reviewed 8 January 2017 via mobile

My wife and I were here recently in a European vacation that took us to 8 cities in one month. This was the best hotel of the trip, great service, friendly staff, excellent location! We definitely enjoyed the setting of the hotel and the helpful attitude of the personnel.

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Helpful?
Thank edegenhart
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear edegenhart, Great to hear that you enjoy our hotel so much that you keep coming back. We really appreciate your kind words and it is a pleasure to share this with my team. I truly hope to welcome you again in 2017. Warm regards, Marie-Hélène Onursal General Manager

Munich, Germany
Reviewed 7 January 2017

We have been to Luxembourg a few times due to business trips. The Sofitel is a nice hotel and the stuff is very friendly. The location is great and rooms are comfortable. The breakfast is outstanding!!!!!!!

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Helpful?
Thank SummerSunshine192
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Katie19021980, Great to hear that you enjoy our hotel so much that you keep coming back. We really appreciate your kind words and it is a pleasure to share this with my team. I truly hope to welcome you again in 2017. Warm regards, Marie-Hélène Onursal General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Luxembourg Europe is the only 5-star hotel in the new economic and cultural district of the "Plateau de Kirchberg" in Luxembourg. It is in the midst of the European Institutions and the business district, less than 10 minutes from the city center and offers easy access to Findel Airport and the highway system. There is a wide variety of cultural and business venues close to the hotel. ... more   less 

Additional Information about Sofitel Luxembourg Europe

Address: 4 Rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2226, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: €102 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Europe 5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Sofitel Luxembourg Hotel Luxembourg City
Accor Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Europe Luxembourg City
Hotel Style:
#1 Family Hotel in Luxembourg City
#2 Best Value Hotel in Luxembourg City
#3 Romantic Hotel in Luxembourg City
#3 Luxury Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luxembourg Europe staff and other travellers.
8 questions
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Bristol, Connecticut
Bristol, Connecticut

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Questions? Get answers from Sofitel Luxembourg Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view- you may get one! (we didn't)”
 of 5 bubbles Londontraveler25, 1 Jan 2017 | Read review
“all rooms seem good”
 of 5 bubbles PopeyeCalifornia, 15 Dec 2016 | Read review
“Go for the suite. Life is two days and one is already gone”
 of 5 bubbles Elzevires, 9 Oct 2016 | Read review
“all quiet it seems but a bit stuffy.”
 of 5 bubbles 107IanM107, 7 Jul 2016 | Read review
“Food is really good. So not many places nearby but this ticks all the food and bar boxes”
 of 5 bubbles 426jackiej, 26 May 2016 | Read review
5 of 5