We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sofitel Luxembourg Europe

Travellers' Choice award winner
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Sofitel Luxembourg Europe
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

836 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 388: English reviews
Lillois Witterzee
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Highly recommended for top class services, facilities and accomodations. Excellent restaurants on-site. Wondeful and highly confortable bar area with dedicated (isolated and cosy) smokers room with top selection of cuban cigars and wide selection of drinks. Ideally located near by city center; easy access by car/cab. Perfect for business or leasure.

Review collected in partnership with Accorhotels.com

Helpful?
Thank tlnd
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear tlnd, First of all, we would like to thank very much for your amazing comment after your stay at the Sofitel Luxembourg Europe. Receiving so positive feedback is a real pleasure. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Athens, Greece
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 October 2016

Maybe due to some event in the city but the room was definitely overpriced at least two of the five nights. Except for that, within the quality standards of Sofitel. Prices apart, two good restaurants and two good bars. Didn´t have time to even check the gym, but there were some kind of facilities, no pool, though.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Manuel V
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Manuel V, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Of course, we very much appreciate your comments regarding our Sofitel quality, our restaurants and our... More 

Luxembourg
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 October 2016 via mobile

Delicious organic meat combined with lovely wines and outstanding welcoming. Thank you very much to the restaurant Le Stubli. Celine and Nicolas were great hosts. Such a great evening! Highly recommended either for lunch or for dinner.

Helpful?
Thank MicheLux
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear MicheLux, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share this amazing feedback with us. We very much appreciate your comments regarding your experience in our Stubli restaurant ! I will share your comments with our team, especially with Celine and Nicolas. I am sure that this feedback will... More 

Leeds, United Kingdom
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 October 2016

This is the first time that I have stayed in a Sofitel and I wasnt disappointed and based on this experience, I would definitely look to stay in a sofitel again. Check in was pleasant, efficient and the staff friendly and polite. Rooms were extremely spacious, clean and well presented with soft drinks in the mini bar included. Breakfast was... More 

Helpful?
Thank danrelv
Stockholm, Sweden
Level Contributor
120 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 October 2016 via mobile

Well situated hotel in Kirchberg. Close to the European Council. Good lobby / restaurant / bar. The rooms are very dated (or at least mine was). The bed was substandard of the usually excellent Sofitel beds. Loved the breakfast. Would probably choose another hotel next time due to the price / quality ratio.

Helpful?
1 Thank Kharro
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Kharro, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We are very concerned by your remarks regarding the design of your room. At Sofitel, we strive... More 

Cardiff, United Kingdom
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 October 2016

Arriving in the dead of night, I was greeted with a friendly smile, and a hello. Really appreciated after some 18 hours of travelling. The Sofitel Luxembourg is an impressive building, standing out, imposing itself in an almost friendly and welcoming way. Check in was easy, and even someone carried my bag for me, probably because I looked quite rough... More 

Helpful?
Thank Morser221
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Morser221, First of all, we would like to thank very much for your amazing comment after your stay at the Sofitel Luxembourg Europe. Receiving so positive feedback is a real pleasure. I shared your comments with our entire team. We were very happy to know that we were able to help you to forgot your very long trip and... More 

Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 October 2016

We stayed at the Sofitel for three nights for a city break and a wedding in Luxembourg. The reception staff were very helpful and professional, giving us info on how to get to the city on foot and booking our taxis for us. The room we stayed in was very nice. Free minibar had a very small selection of drinks... More 

Helpful?
Thank Ilovefreerange
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Ilovefeerange, Thank you very much for taking the time to tell us about your recent experience at the Sofitel Luxembourg Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I apologize if you didn't like our bed concept especialy created for Sofitel. We will remove automatically the soft... More 

New York City, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 October 2016 via mobile

Sofitel in Luxembourg is a delightful hotel. No other words to describe it. Jeanna at the front desk was very attentive and showed real concern that we were happy. Upon arrival they gave us a room that while nice i smelled some cigarette smoking that apparently came from another room. She graciously came and moved and upgraded us to a... More 

Helpful?
1 Thank waldemarf107
Canton of Zurich, Switzerland
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 October 2016

Thank you deeply to Jeanne and Manuel for the warm and professional welcome they gave me arriving at 22.45 after a long day working and flying. Feeling at home without any issue, relaxing with a whisky in the comfortable bar, .... Sofitel Europe is more than a 5 star hotel. It is a team of people working together to make... More 

Helpful?
1 Thank Elzevires
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Elzevires, Thank you very much for these wonderful comments following your stay with us! We are happy that you enjoyed staying with us and that our services were up to your expectations and I will certainly not fail to convey your remarks on our service to the entire team (especially with Jeanne and Miguel!). I am sure that this... More 

The Netherlands
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 October 2016

In my opinion, the hotel chain Sofitel, this so-called 5 star hotel, is purely and simply overrated! Terrible service, extremely rude and far from being professional staff. Was not impressed with the simplicity of the hotel or rooms for that matter - very basic feeling to this hotel and staff!

Helpful?
1 Thank 302annie
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear 302annie, Thank you very much for having shared your recent hotel experience with us. I am very sorry to hear that your recent stay did not meet your expectations and that you were let down by our service. We was very shocked by your comments regarding the courtesy of our staff. Even though you hotel stay was not what... More 

428 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (364)
Viewed
Hotel & Grounds (94)
Viewed
View from Room (15)
Viewed
Dining (23)
Viewed
Bathroom (34)
Viewed
Room/Suite (88)
Viewed
Other (110)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Hotel & Grounds (8)
Viewed
Dining (12)
Viewed
Room/Suite (14)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Luxembourg City hotels
1.8 km away
Sofitel Luxembourg Le Grand Ducal
0.5 km away
Melia Luxembourg
Melia Luxembourg
#2 of 51 in Luxembourg City
1,328 reviews
1.6 km away
Le Royal Hotels & Resorts - Luxembourg
Le Royal Hotels & Resorts - Luxe...
#4 of 51 in Luxembourg City
639 reviews
Show Prices
Show Prices
Show Prices
2.1 km away
DoubleTree by Hilton Luxembourg
DoubleTree by Hilton Luxembourg
#9 of 51 in Luxembourg City
1,590 reviews
2.3 km away
Park Inn by Radisson Luxembourg City
1.8 km away
Novotel Luxembourg Centre
Novotel Luxembourg Centre
#7 of 51 in Luxembourg City
944 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Luxembourg Europe is the only 5-star hotel in the new economic and cultural district of the "Plateau de Kirchberg" in Luxembourg. It is in the midst of the European Institutions and the business district, less than 10 minutes from the city center and offers easy access to Findel Airport and the highway system. There is a wide variety of cultural and business venues close to the hotel. ... more   less 

Additional Information about Sofitel Luxembourg Europe

Address: 4 Rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2226, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: €88 - €282 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Europe 5*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, ACCOR, Travelocity and Priceline so you can book your Sofitel Luxembourg Europe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Luxembourg Hotel Luxembourg City
Accor Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Europe Luxembourg City
Hotel Style:
#1 Family Hotel in Luxembourg City
#2 Best Value Hotel in Luxembourg City
#3 Luxury Hotel in Luxembourg City
#3 Romantic Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luxembourg Europe staff and other travellers.
7 questions
Ask a question
Bristol, Connecticut
Bristol, Connecticut

See all questions (7)

Questions? Get answers from Sofitel Luxembourg Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the suite. Life is two days and one is already gone”
 of 5 bubbles Elzevires, 9 Oct 2016 | Read review
“all quiet it seems but a bit stuffy.”
 of 5 bubbles 107IanM107, 7 Jul 2016 | Read review
“Food is really good. So not many places nearby but this ticks all the food and bar boxes”
 of 5 bubbles 426jackiej, 26 May 2016 | Read review
“High floors are the best. Good view and quite. Become an accor member and you will receive special treatments.”
 of 5 bubbles DJYukon, 14 May 2016 | Read review
“Rooms on higher floors.”
 of 5 bubbles Aida656, 28 Dec 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay