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The Palace

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The Palace
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3,211 Reviews from our TripAdvisor Community

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Showing 2,688: English reviews
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Valletta, Malta
Reviewed yesterday NEWvia mobile

My husband and I spent three nights at The Palace in a superior room which was very spacious with a nice balcony. The bed and pillows were very comfortable. The staff was great and the indoor pool was so relaxing. We each had a massage at the Spa and both were divine. We ordered room service one evening from the...

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1Thank Susan B
Reviewed 2 days ago NEWvia mobile

Great room, best service and specially thanks to reception and manuel and jay jay that saved our saturday night. Love also the spa and restaurants. Stayed here several times and it is truly a 5star hotel.

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1Thank Mathias R
Paris, France
Reviewed 3 days ago NEW

The Palace had magnificent service, and when I say the grounds felt a bit dated I don't necessarily mean that in a bad way - it just has a very old-school hotel vibe about it. The bottom floors are organized a bit confusingly (we stumbled upon a wedding reception on the way to the restaurant, but couldn't figure out any...

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1Thank Lisa P
Wales
Reviewed 5 days ago NEW

For me, the main pluses for this hotel is its location. It is just 5-10 minutes walk to the main Valetta ferry and all the bus stops. From the fourth floor upwards the room views are fantastic. My room at the hotel front had a lovely balcony and 'postcard' views of Valetta harbour and the ancient sites of Valetta. The...

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2Thank CelestiaWales
Kevin_Callus, General Manager at The Palace, responded to this review

Dear CelestiaWales, Your feedback on Tripadvisor regarding your recent stay at The Palace is most appreciated and acknowledged. All comments and suggestions made by our guests are discussed at Management level as this reflects what our guests enjoy and expect from us here at The Palace. We do hope to see you again in the not too distant future. Sincerely,...

Bolton, United Kingdom
Reviewed 1 week ago via mobile

We booked the Victoria (sister hotel) . I had chosen carefully as we were visiting in February, so an indoor pool and fitness room were priority in case of bad weather. On arrival we were told that we had been upgraded to the Palace next door. This was fine as both hotels share the pools, spa and fitness suite. The...

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2Thank carmenh0w
Kevin_Callus, General Manager at The Palace, responded to this review

Dear carmenh0w, Thank you for submitting such a positive review about your stay at The Palace on TripAdvisor. Your words are very motivational and encourage us to move ahead and always aim high when providing a high standard of service to our esteemed clients. It is a pleasure to host you at The Palace. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com

Atherstone, United Kingdom
Reviewed 1 week ago

This was the second time we have stayed at the Palace. As with the first visit everything was superb. Great staff, great room and excellent breakfast. A lovely relaxing place to stay and very well located in Sliema.

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1Thank Carol E
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Carol E, We are so delighted to read that your second experience at The Palace has been such a positive and pleasant one. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction. We do hope to see you back at The Palace again soon. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com

Sydney
Reviewed 2 weeks ago via mobile

This was a perfectly nice hotel but the room had a slightly funky smell (6 floors up) and the breakfast was much closer to 3 than 5 star. Without wanting to be mean to the server, she struggled to understand that the three of us wanted proper espresso with our breakfast. First she pointed us to the Douwe Egbert machine...

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1Thank Aussie_Andrew
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Aussie_Andrew, Thank you for placing your comments about your stay at The Palace on Tripadvisor. We love to hear what our guests have to say about their experiences at The Palace. We always go through our guests' comments with considerable interest as your feedback keeps us informed regarding what our guests like or dislike. Looking forward to having you...

Irby, United Kingdom
Reviewed 2 weeks ago

We stayed for a week from 24th January. We found the hotel to be very good. The restaurant overlooking the bay way nice. We stayed half board . The breakfasts were perfect with plenty of choice. The evening meals were amazing . We couldn't fault anything and the restaurant staff were so very friendly. Our room was on the forth...

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Thank Susan53_12
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Susan53_12, A big 'thank you' from all at The Palace for kindly placing your review about your stay with us on TripAdvisor. We look ahead to hosting further relaxing stays at The Palace in the near future. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com

Dublin
Reviewed 2 weeks ago via mobile

It's a good location - a short walk to sliema seafront, valetta ferries and not too far from St Julians either. The higher your room the better it will be as you will have a balcony and great views. I was on the 1st floor with no balcony and the view of yhe street. Room is good. Comfortable bed and...

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4Thank LIVERZEB
Kevin_Callus, General Manager at The Palace, responded to this review

Dear LIVERZEB, On behalf of The Management and Staff, I would like to thank you for sparing some time to post your review on Trip Advisor. I am extremely disappointed to hear that your stay with us did not live up to your expectations and would like to apologize on behalf of all the team at The Palace. It is...

Reviewed 3 weeks ago

very very nice rooms and honestly it is the best breakfast i had to date. the rooms are beautiful and very helpful staff. i will definitely go here again. proper 5 start hotel. definitely worth a visit

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2Thank Darren M
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Darren M, Thank you for placing your positive comments about your stay at The Palace on Tripadvisor. We love to hear what our guests have to say about their experiences at The Palace. We do hope to see you back at The Palace again soon. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Tabloid
The Tabloid
Cuisines: Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Palace is a distinctive, urban five star deluxe boutique hotel - Inspired by the pulse and passion of a city center hotel. The inside decor is smartened by the contemporary art & sculpture collections. The hotel is intimate and comfortable, yet luxurious and cosmopolitan, whilst offering a unique experience of genuine hospitality. The Palace is European elegance in the heart of urban Sliema. The Palace and Palazzo Capua, with 149 rooms, are both supplemented by eight unique individually designed and decorated suites. ... more   less 

Additional Information about The Palace

Address: High Street, Sliema, Island of Malta SLM 1542, Malta
Region: Malta > Island of Malta > Sliema
Price Range: €93 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace 5*
Number of rooms: 149
Reservation Options:
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Also Known As:
The Palace Hotel Sliema
Palace Hotel Sliema
The Palace Malta/Sliema
Hotel Style:
#1 Luxury Hotel in Sliema
#1 Family Hotel in Sliema
#1 Romantic Hotel in Sliema
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Questions & Answers

Here's what travellers have asked, with answers from The Palace staff and other travellers.
87 questions
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Questions? Get answers from The Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only rooms from the 4th floor upwards have views. Below this, the balconies look onto the street or walls.”
 of 5 bubbles CelestiaWales, 22 Feb 2017 | Read review
“every room is exceptional”
 of 5 bubbles 480darrenm, 5 Feb 2017 | Read review
“I can recommend room 743”
 of 5 bubbles Gerald-TW, 2 Feb 2017 | Read review
“The higher the better”
 of 5 bubbles Bucksbanger, 1 Feb 2017 | Read review
“Executive rooms on 7th floor with sea view. Wow!”
 of 5 bubbles ThomasLsrev103, 13 Jan 2017 | Read review
5 of 5