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Holiday Inn Express Canterbury

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Holiday Inn Express Canterbury
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653 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Canterbury
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Showing 583: English reviews
Reviewed 4 weeks ago via mobile

A good night sleep. The Hotel is nice and if Holiday Express standard. Clean and the bed was really good. The breakfast gets a little boring if you stay longer than a night. Residence bar at night for a drink after a long day. Friendly staff. Will stay again.

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Helpful?
Thank Lars S
MalithJay, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Lars S, Thanks for sharing your experience with us. We are happy to see you liked the hotels' cleanliness, staff and the bar. Look forward to welcoming you again.

London, United Kingdom
Reviewed 5 weeks ago

This hotel is bizarrely situated at a petrol station in a highway, in the middle of nowhere but accessible from everywhere around. It was cheap, reasonably clean, and offered a night sleep with minimum fuss. Its merit is definitely the convenience, whilst facilities are kept at a simple level.

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Helpful?
Thank 127Fred
MalithJay, Manager at Holiday Inn Express Canterbury, responded to this review

Dear 127Fred, Thank you very much for taking the time to write a review. We are truly happy to hear that you enjoyed our amenities and had comfortable stay. Thank you for choosing Holiday Inn Express Canterbury and look forward to welcoming you again.

Perth, United Kingdom
Reviewed 1 November 2016

We stayed from Friday night till Monday. Great location and easy to get to off the A2. Check-in was quick and easy. The hotel is only 3.4 miles from the centre of Canterbury and is a great base to explore Kent. The staff were excellent especially the ever smiling Duty Manager Melwyn and the hard working Cipri. After long days...

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Helpful?
Thank Craig19712014
MalithJay, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Craig19712014, Thank you very much for sharing your experience with us. We are happy our hotel and staff met all your needs during your stay. I have shared your feedback with all our staff specially with Melwyn and Cipri. There is nothing that makes us happier than hearing that you will return on your next visit.

Reviewed 29 October 2016 via mobile

Very basic hotel, not far from town centre. Unfortunately you will need a taxi to get there. Hotel is very close to busy A2 but there is a fantastic forest just behind. Hotel needs some TLC but is clean and staff is very friendly.

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Helpful?
Thank WitSka
MalithJay, Manager at Holiday Inn Express Canterbury, responded to this review

Dear WitSka, Thank you for taking the time to post a review. We are glad to hear you liked our valued staff and the cleanliness. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Look forward to welcoming you again.

Hampshire, United Kingdom
Reviewed 27 October 2016

Room was small but clean. Road noise affected me but not my husband. Noisy as it was half term. Great location as we did Canterbury one day, Dover the next and Hastings the next day. Breakfast was good too.

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Helpful?
Thank The2OfUs_10
MalithJay, Manager at Holiday Inn Express Canterbury, responded to this review

Dear The2OfUs_10, Thank you very much for your feedback. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Look forward to welcoming you.

Northern Ireland, United Kingdom
Reviewed 9 October 2016

The room was modern clean and adequate. The hotel is not convenient to Canterbury unless you have a car. There is a garage nearby which is convenient. The breakfast was very economy style and basic. I had to select a clean cereal bowl some of them were not food particle free.the staff were pleasant.

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Helpful?
1Thank Transalpiners
MalithJay, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Transalpiners, Thank you very much for taking the time to write a review about your experience with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we look forward to welcoming you again.

Bournemouth, United Kingdom
Reviewed 8 October 2016

We were so impressed with this hotel. The staff on Reception were pleasant, helpful and welcoming on arrival. We had a family room for the three of us. Our double bed was comfortable with both soft and firm pillows - separately labelled. My daughter was very complimentary about the sofa bed she slept on which was a double and properly...

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Helpful?
1Thank Klever-kate
MalithJay, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Klever-kate, Thank you very much for taking the time to write such great things about our hotel and service. Guest satisfaction is our number one goal and there is nothing better than achieving that. Look forward to welcoming you again.

Petersfield, United Kingdom
Reviewed 17 September 2016

You always get what you expect at a Holiday Inn express, a good clean room comfortabe beds a pleasent place for the evening,, friendly staff and a good breakfast in the morning, A resonable price , easy parking what more could you want for a 1 night stay

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1Thank royandwendy503838
MalithJay, Manager at Holiday Inn Express Canterbury, responded to this review

Dear royandwendy503838, Thank you very much for taking the time to write such great things about our hotel and service. We are truly happy to hear that you enjoyed the stay with us. We hope to see you again on your next trip to Canterbury.

Reviewed 14 September 2016 via mobile

I stayed here for one night as I was visiting family in the area. It was difficult to access from the A2 and I overshot the entrance meaning a tortuous backtrack to find it. The place was pleasant enough with a bar and limited catering facilities. The staff were friendly. The room was adequate but not outstanding. I was very...

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Helpful?
Thank Fordanglia69
MalithJay, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Fordanglia69, Thank you for your feedback. We are happy to see you liked the staff, bar and the restaurant. We provide tea coffee facilities in all our rooms and they are placed on the desk which is visible. Further, room rates are fluctuating every day like all the other hotels which means we do not have a fixed rate...

Witney, United Kingdom
Reviewed 14 September 2016 via mobile

Room nice but the provided fan doesn't make up for the lack of aircon. As usual the room is set up with the extra bed for the 3 of us to stay but for some reason cups mugs glasses for drinks still set up for 2. Staff very friendly and helpful. What lets it down is breakfast. Cheap ingredients and...

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Helpful?
Thank NDeacon
MalithJay, Manager at Holiday Inn Express Canterbury, responded to this review

Dear NDeacon, Thank you for taking the time to post a review. Please accept our sincere apology for the shortcomings you have experienced. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Just to mention our Hot Breakfast is always included to room rate and we are not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
A modern 89 room hotel offering well appointed guest rooms with writing desk, TV, Hair Dryer, and Tea & Coffee making facilities. The hotel offers free WiFi, and car parking ... more   less 

Additional Information about Holiday Inn Express Canterbury

Address: A2, Upper Harbledown, Canterbury CT2 9HX, England
Region: United Kingdom > England > Kent > Canterbury > Upper Harbledown
Price Range: €49 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Canterbury 3*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Canterbury
Canterbury Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Canterbury staff and other travellers.
6 questions
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unitedkingdom
over a year ago
6 months ago
9 months ago
Cambridge, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Canterbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book somewhere else”
 of 5 bubbles 367dalec, 25 Nov 2016 | Read review
“If you are a light sleeper, as for a room away from the A2”
 of 5 bubbles kittyginger, 19 Nov 2016 | Read review
“For a good room - choose another hotel!”
 of 5 bubbles stephy0035, 15 Nov 2016 | Read review
“Ask for a quiet room”
 of 5 bubbles The2OfUs_10, 27 Oct 2016 | Read review
“All rooms are fine”
 of 5 bubbles royandwendy503838, 17 Sep 2016 | Read review
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