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Holiday Inn Express Canterbury

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Traveller (79)
Room & Suite (166)
Dining (58)
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Overview
  • Excellent23%
  • Very good42%
  • Average24%
  • Poor7%
  • Terrible4%
Travellers talk about
“petrol station”(34 reviews)
“dual carriageway”(31 reviews)
“beans”(37 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Canterbury
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Offers from Holiday Inn Express Canterbury
Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (783)
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Traveller rating
169
288
156
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169
288
156
54
33
Show reviews that mention
All reviewspetrol stationdual carriagewaybeansbudget hotelthe sofa bedroad noisefree wifithe breakfast areachannel tunnelbreakfast was includedcoffee machineovernight stopquiet roomwould stay againfamily roomgood nights sleeppleasant stay
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11 - 15 of 700 reviews
Reviewed 11 March 2018 via mobile

I found the inter connected doors to rooms a big problem, as you might as well have the people next door in your room! Walls / doors paper thin. We were put right in one corner to be surrounded by kids of about 4-6 in...More

1  Thank iancooke
Response from MalithJay, Manager at Holiday Inn Express CanterburyResponded 12 March 2018

Thank you for bringing this to our attention. We apologise for the inconveniences you faced during your stay, as that is not up to our normal standards. We appreciate your comments and will share these with our team so that we can continue to improve...More

Reviewed 3 March 2018

Peroni on tap! It doesn’t get any better! Fab staff and their attention of you as a customer. Keeps saying I need to type more but for those that know. We know! Peroni on tap! It doesn’t get any better!More

Thank Kesbol
Response from MalithJay, Manager at Holiday Inn Express CanterburyResponded 12 March 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. . I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in,...More

Reviewed 26 February 2018

Stayed quiet a few times and always receive a lovely welcome, staff are friendly and also willing to go that extra mile. Room extremely clean - excellent - well done Holiday Inn Express Harbledown. Keith and Jill RawlingsMore

Thank Jillyrawlings
Response from MalithJay, Manager at Holiday Inn Express CanterburyResponded 12 March 2018

Thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay!.A positive guest experience is something our staff takes...More

Reviewed 18 February 2018

Hotel was OK with usual minor gripes on cleanliness in shower cubicle. Unfortunately, although the breakfast looked appetising the taste was not so good. Stay clear of the sausages as they are, I'm sure, 99.99% recycled cardboard. The rest of the food was reasonably good...More

Thank Steve C
Response from IHGService, Guest Relations Manager at Holiday Inn Express CanterburyResponded 5 March 2018

Hi Steve C, Thank you for choosing our property and leaving us feedback! Reading your review, I am delighted that you were overly satisfied with the service received from our hotel staff, especially at reception. However, I am sorry that we fell short of your...More

Reviewed 3 February 2018

Situated just off the A2 but only a few minutes from Canterbury centre. The welcome was excellent, room was spacious clean and quiet. There were some children next door who were a bit loud and excited but they quietened down around 10 pm. Breakfast was...More

Thank David B
Response from MalithJay, Manager at Holiday Inn Express CanterburyResponded 12 March 2018

Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your stay a memorable success. It makes all our hard work and...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$57 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$57 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (79)
Room & Suite (166)
Dining (58)
Amenities (15)
Questions & Answers
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Teresa499608
13 March 2018|
AnswerShow all 8 answers
Response from mysticknight537 | Reviewed this property |
alas no, but you can request a ground floor room.
1
Vote
Tracy S
28 January 2018|
AnswerShow all 10 answers
Response from RichardofCalder | Reviewed this property |
It’s a £13 taxi fare, the hotel will book you a cab.
0
Votes
Room Tips
"Think all rooms are much the same so no difference in choice"
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"Ask for a room towards the back of the hotel so you are away from the main road."
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"219 seemed a very quiet room, and yet the hotel was busy"
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"Ground floor room for disabled person is spacious enough but noisy"
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