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Hotel Borg by Keahotels

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Hotel Borg by Keahotels
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955 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Borg by Keahotels
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Showing 856: English reviews
1 review
Reviewed 24 October 2015

The location of the hotel is ideal when exploring downtown Reykjavik. The décor is very nice and the rooms are well-appointed. The staff could have been friendlier or more welcoming on our arrival, but the overall experience was very good.

Review collected in partnership with this hotel

Thank 384cindye
Arlington, Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 October 2015

After driving around the "outback" of Iceland for 2 days, it was great to land at the Hotel Borg. The staff welcomed us warmly and the room was lovely and plush. We were there out of the normal tourist season so the cost was reasonable for a 4 or 5 star hotel.

Thank Susan K
New York City, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 October 2015

For starters they upgraded us to the Tower Suite which could very well be the nicest hotel room in Reykjavik. Very swanky 2 floor suite with an upstairs "tower" living room. The hotel and its rooms are decorated in the art deco style and appeared to have been renovated fairly recently. Very clean hotel & rooms with very comfortable guest... More 

1 Thank SteveG1029
Tómas R, Guest Relations Manager at Hotel Borg by Keahotels, responded to this review

Dear SteveG1029 - We are so pleased to hear you enjoyed your upgrade to our Tower Suite. We would love to welcome you back to our hotel anytime. More 

Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 October 2015

Great location, friendly staff, great breakfast but at almost $500/nite, way over priced. Our room was a garret room in the new wing. It was small and not well designed. I got out of bed one one night and smashed my head against the wall because the room was so small, the bed was too close to the eave. The... More 

Thank Nellysford
Tómas R, Guest Relations Manager at Hotel Borg by Keahotels, responded to this review

Dear Nellysford - We are delighted to hear you found our staff friendly and the breakfast great. We are sorry to hear of the injury incurred during your stay. We do hope you are ok. We do try and re-locate our guests if they find any issue with their room - no questions asked. It is our goal to insure... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 October 2015 via mobile

This hotel is the best combination I have seen in years of a hotel that is both clean, roomy, and very well maintained at the same time that it is a classic old-school stylish graceful quiet hotel that I would have expected as a luxury traveller in the 1930's. The staff treats you like royalty and it is easy to... More 

2 Thank William D
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2015

It's a rather nice, Art Deco hotel. Friendly, helpful staff and truly splendid food. Worth visiting for the restaurant alone! The concierge was very helpful in organising and suggesting excursions. I very much enjoyed my time there and I will certainly stay there again the next time I'm in Reykjavik.

Review collected in partnership with this hotel

1 Thank cjm112318
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 October 2015

On first impressions Hotel Borg is smart, stylish, clean and welcoming. However, there were some housekeeping issues which I would not expect from a 4 star hotel. The sheet on my bed did not cover the mattress so my pillows were against an uncovered mattress (no mattress cover). I left a note out for the maid to rectify this and... More 

2 Thank bette123
Tómas R, Guest Relations Manager at Hotel Borg by Keahotels, responded to this review

Dear Bette123 - Thank you for letting us and the Trip Advisor know of your experience staying with us. We have investigated this issue with our Housekeeping Teams. We apologise about the problems with the bed linens in your room during your stay. We have now taken steps to make sure this does not happen again and are in the... More 

Hamilton, Massachusetts
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 October 2015

In the middle of everything and not far from anything. A four star hotel, it even has rooms for solo travelers. Staff is friendly and after a couple of nights knows you. Room has most of what you need, including free Wifi, flat screen TV and kettle with tea, coffee, chocolate, but oddly not a clock. Bathroom robe, all unguents,... More 

Thank Mia_dog1
Albion, Nebraska
Level Contributor
21 reviews
7 hotel reviews
Reviewed 13 October 2015

We began and ended our visit to Iceland in the Hotel Borg. The staff was extremely helpful with the complications of our travel plans--renting a car and driving the circumference of the country. What an extraordinary place to experience! We would revisit Reykjavik in a heartbeat as it is a both welcoming and easily navigated. The Hotel Borg is centrally... More 

Thank Ellen K
Level Contributor
168 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 337 helpful votes
Reviewed 11 October 2015

Spent two nights here at the end of our Iceland trip. Hotel is well located and has an art deco feeling inside. Small lobby connecting to the hotel's restaurant both small but quaint. Our group had 7 rooms altogether, all newly refurnished with comfortable beds but 2 rooms had problems with noises from the street below and constant smell of... More 

Thank Pooky_TH

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Dignified and imposing, Hotel Borg overlooks the beautiful square of Austurvöllur, in the heart of Reykjavík, across from Althingi, the Icelandic parliament and the cathedral. The Borg, which has become one of Reykjavik's landmarks, is conveniently located within walking distance of variety of restaurants, businesses, art galleries and specialty shops. The hotel's 99 rooms and suites, with Art Deco style throughout, are elegantly appointed yet offer an extensive array of modern amenities. Enjoy a drink or cocktail in the hotel bar. Relax in the sauna, steam bath or hot pool. Massages and treatments available by appointment. Full service gym with free weights, state-of-the art treadmill, exercise bike, rowing machine, and more is available for guests of the hotel. ... more   less 

Additional Information about Hotel Borg by Keahotels

Address: Posthusstraeti 11, Reykjavik 101, Iceland
Region: Iceland > Capital Region > Reykjavik
Price Range: €227 - €462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Borg by Keahotels 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Borg Hotel Reykjavík
Hotel Borg
Hotel Style:
#3 Business Hotel in Reykjavik
#5 Spa Hotel in Reykjavik
#9 Romantic Hotel in Reykjavik
#12 Family Hotel in Reykjavik
#13 Luxury Hotel in Reykjavik
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Borg by Keahotels staff and other travellers.
19 questions
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Questions? Get answers from Hotel Borg by Keahotels staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite facing the square”
 of 5 bubbles PeterClarke2015, 21 Nov 2016 | Read review
“Rooms with a balcony are worth the extra $”
 of 5 bubbles heatherh913, 20 Nov 2016 | Read review
“rooms on the third floor are the best”
 of 5 bubbles nitaMumbai, 16 Nov 2016 | Read review
“We had a room to the rear of the hotel and although the view was not so good, it was perhaps quieter”
 of 5 bubbles GrahamofBosam, 10 Nov 2016 | Read review
“it is a shame that at present the hotel does not offer a restaurant.”
 of 5 bubbles CollieDog58, 9 Oct 2016 | Read review
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