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Arctic Hotel

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1 room 2 adults 0 children
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19 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Reviewed 20 November 2016 via mobile

Me and my partner stopped in the hotel through the Easter holiday. Whilst the location was okay ( not far from shops restaurants etc). The staff seemed to struggle with their English making communication hard. If I was to return to Iceland I would properly book a different hotel

Thank Alex M
Reviewed 18 November 2016 via mobile

Hotel staff unhelpful. Room tatty as well as rest of hotel. Hotel only served basic food which was costly. Location was poor no local shops or restaurants. Trips we booked were cancelled due to the weather.

Thank Zoe T
Reviewed 16 July 2016

Stayed here for two nights after arriving in Reykjavik. Not too bad a place, fairly basic but clean and quiet. A little out of town but we had hired a car so we were ok. If you are walking it may take a little while to get in. The toilet in the room was a bit peculiar as there wasnt...

Thank Sean C
Reviewed 22 June 2016 via mobile

Thankfully the city itself made up for the lodgings. Not as comfortable as advertised and being able to see through the clear glass wall into the bathroom from all other parts of the room wasn't at all appropriate. A few miles from the city centre but easy access via the local bus routes, overall just a place to lay your...

Thank Stephen H
Eastbourne, United Kingdom
Reviewed 10 January 2016

The location was some way from restaurants and town centre. We had to drag our suitcases up 2 flights of stairs, so l am assuming that's why the stair treads are worn and dangerous! The breakfast was really poor and not worth the money. It's certainly not a 4* as advertised.

4Thank margaret E
Wells, United Kingdom
Reviewed 18 December 2015

For the money the hotel and its level of comfort is fair value but we were astounded at the level of care and service from the reception staff. We stayed for four nights and experienced four reception staff and they were clearly trained by the same person- a mixture of Basil Fawlty and Catherine Tate's 'Not Bothered' creation. They rarely...

1Thank jim B
Reviewed 29 October 2015

The location is a little like an industrial park but don't let that put you off. The room was comfortable, spacious and warm. With an ensuite and mini fridge (for storing food and drinks) They don't provide much in the way of tea sugar and no milk only powdered creamer but I'm sure if you ask for extra they will...

3Thank DublinBarb
Reviewed 6 August 2015

The other apartments and rooms in Iceland has had a much better standard. The bathroom were quite unfresh, we had warm sour milk and cold waffles for breakfast and our bed in the bedroom (4 people) was a noisy metal bed, one lower and one above that one. The shower was really bad, looked like it was from the 50's...

1Thank Lotta N
Reviewed 26 May 2015

this hotel was booked by my husband he booked a surprise trip for my 40th, the hotel was great, situated just outside the city centre, very quiet and only a 20min walk from centre. The room was very clean, large, warm, comfortable, clean towels every day. Tea and coffee, great service by the staff very welcoming and helpful. The breakfast...

3Thank jennifer c
Reviewed 29 April 2015

Me and my girlfriend were booked into this hotel as part of a package. The hotel is a bit out of the way and requires a short walk to the bus station and a 10-15 bus journey in order to get to Reykjavik's centre. The hotel is based in what looks like an industrial estate and feel a bit iffy...

3Thank elcho286

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In your room
  • Air Conditioning

Additional Information about Arctic Hotel

Address: Brautarholt 3, Reykjavik 105, Iceland
Region: Iceland > Capital Region > Reykjavik
Restaurant Spa
Hotel Class:4 star — Arctic Hotel 4*
Number of rooms: 107
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Hotel Style:
#10 Spa Hotel in Reykjavik
#21 Luxury Hotel in Reykjavik

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Questions & Answers

Here's what travellers have asked, with answers from Arctic Hotel staff and other travellers.
2 questions
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Lincoln United Kingdom
2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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