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The main reason to visit this hotel is to visit the spa. And it is a nice spa - plenty of different pools and lots of space, and my favourite - warm open air pool. Big windows let the light in to pool area. Spa,...More
Staff nice, pools ok if it's not overcrowded, meals good in restaurant Havana.
Rooms, spa and public areas need renovation.
Cleanliness of room was below any standard, dust and even garbage found under the beds. I tried to contact reception but they were too busy...More
Response from BSHServiceManager, Serice Manager at Holiday Club CaribiaResponded 17 September 2015
Good to hear we have been able to fill Your expectations in customer care. As one of the Break-hotels in Sokos Hotels-chain, service is one of our main targets.
We have quality requirements concerning housekeeping and cleanliness and it is maintained with quality checks every...More
We stayed at Caribia pnly because all the other hotel in Turku were full. Our expectations weren't high because we were aware where we had got ourselves into :) The hotel was dated and breakfast was a disappointment. We enjoyed the outdoor pool and sun...More
Response from BSHServiceManager, Service Manager at Holiday Club CaribiaResponded 17 September 2015
Thank You for Your feedback.
Hotel has been opened in 1999 and has been through renovation. Latest renovation took place in 2011 when all the conference rooms and restaurants were renewed. We also had a big maintenance at the pool area at the same time....More
Hotel is very old and outdated and I just can hope that the renovate it some day! Otherwise they gonna lose potential guests. Service at the front desk is fast and very friendly "thumbs up"!
In the restaurant is the same with delicious food and...More
Response from BSHServiceManager, Service manager at Holiday Club CaribiaResponded 1 September 2015
Wonderful to hear that we have reached our goal in customer service.
As one of the Sokos Hotel Break-hotels one of the most important goals is to assure good service all around the hotel.
Thank You for tips in development. Only with feedback we can...More
The facilities were in total outdated, the room we had smelled of mould and tobacco. The spa had rust here and there and the hot tub was leaking. I think the hotel is trying to be a family hotel, but I think families would also...More
Response from BSHServiceManager, Service Manager at Holiday Club CaribiaResponded 1 September 2015
Thank You for Your feedback.
Sorry to hear that we haven´t been able to fill Your expectations on Your holiday.
The spa has been renovated in 2011. And in cases of deficiency actions are taken
We appreciate highly all feedback and we develop our services...More
US$156 - US$271 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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