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Kongressikuja 1, Turku 20540 Finland
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Traveller (146)
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About

#14 of 20 hotels in Turku
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HOTEL CLASS
Languages Spoken
Finnish
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Water park
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
390Reviews1Q+A18Room tips

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Mika Leppäaho wrote a review Aug 2022
1 contribution
I was on introductory vacation and nobody told me where is that weekly stock presentation. Luckily I was active myself and went to reception to ask about that. I got an answer and I heard behind the asnwer how employee thought how dumb is that guy that he didn't know where to go. In my room the only one armchair had been maked to bed although I was travelling only with myself. Luckily I could put it back to armchair. The hotel is spa hotel so I waited for the possibility to get to swim and go to sauna. There were bathrobes in the room but obviously they didn't fit for the bigger size guy like me. And employee in the reception said It's not possible to go to spa without bathrobe. Only the customers who come to enjoy swimming and sauna can go to spa via locker rooms. For hotel customers there was only possibility to go straight to pools. On the breakfast scrambled eggs, bacon, sausages etc. were gold. And I didn't see anyone to ask about that. When leaving from the hotel I asked in the reception about the breakfast and I got an answer: "We're improving our breakfast and that is not ready yet." I would have understood that if there had been at least one paper on the door of breakfast room to say about that. But there wasn't any information about that. And no one of the hotel employees apologized that. So, all in all. I didn't feel myself so welcome to Holiday Club Caribia so I'm not going to visit there anymore and I don't recommend that hotel for anyone.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HolidayClubCaribia Reception, General Manager at Holiday Club Caribia
Responded 28 Aug 2022
Hello, thank you for the feedback. I'm sorry everything didn't go as planned during your stay at Caribia. There seems to have been an unusually high amount of set backs. I apologize that our front desk staff forgot to explain the route to your presentation. I would like to guarantee non of our front desk staff members sees customers in a bad way if they ask for directions, that's why we're here - to help you and to give advise. Bigger bathrobes can be borrowed from the reception and hotel guests do have a possibility to enter the pools without a bathrobe, either using the hotel guest's door or via the spa reception. You can enter fully clothed and use the dressing rooms. We do advise our guests to enter wearing bathrobes, it is an easier way if coming straight from the hotel room. I apologize for the cold breakfast food. All of the mentioned eatables should be placed in a heating case, unfortunately it seems to have been off or out of order. I'll report the matter to our restaurant manager for a check up. Hopefully you have at least some good memories from staying at us. I warmly welcome you again. Kind regards, Tero Korkeamäki / Service manager, Caribia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mariusz G wrote a review Aug 2022
1 contribution
+1
for one night the hotel charged me over 300 € and there was no fridge in the room (to be precise, there was a fridge in the room, but the door to this fridge is locked with screws - see the attached photos !!!), stained armchair, damaged furniture and broken floor !!! - see the attached photos !!! For the room I slept in, I should pay a maximum of 70 €. Breakfast prepared the day before - dried baked beans, unsavory scrambled eggs, poor selection! I definitely do not recommend this facility!
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HolidayClubCaribia Reception, General Manager at Holiday Club Caribia
Responded 28 Aug 2022
Hello, thank you for the feedback. I'm sorry to hear things didn't go as expected during your holiday. Hopefully our reception staff understood your feedback and immediately took care of it concerning the stains and surface problems. We have four different room types in our hotel, of which Superior and Suite rooms include fridges. The room reservation presents what is included in the chosen price. There are no covered up fridges but some technical cabinets are covered with a metal panel which is locked with screws. The few remaining Economy-class rooms are the only room type that didn't get a full make over 6-7 years ago. Our breakfast follow the standards of Holiday Club and is prepared from early in the morning before opening hours. I apologize for the inconvenience these matters brought you. Kind regards, Tero Korkeamäki / Service Manager, Caribia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nima J wrote a review Jul 2022
Stockholm, Sweden65 contributions30 helpful votes
Great place for families with lots of activities for kids and lots of options for eating with children. Helpful staff, and fresh rooms equipped with necessities. Also good option if travelling by morning ferry or visiting Turku for few days
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HolidayClubCaribia Reception, General Manager at Holiday Club Caribia
Responded 18 Aug 2022
Hello, thank you for the feedback. How lovely to hear everything went well during your stay and that our staff was nice and helpful. It is true that especially for a family with kids Caribia offers lots of fun. Hope to see you soon again! Kind regards, Tero Korkeamäki / Service Manager, Caribia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bjørn A wrote a review Jul 2022
2 contributions
Spent 3 nights with two small childeren at Holiday Club Caribia in July. The experience was not as good as expected. No room cleaning. Small rooms, no fridge or minibar. Rooms were very hot. Reception informed that AC did not work. Spa was good
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HolidayClubCaribia Reception, General Manager at Holiday Club Caribia
Responded 23 Jul 2022
Hello, thank you for the feedback. Sorry to hear that our services did not match your expectations. We have four different room types, of which Superior and Suite rooms are bigger and also have small fridges. There is no room cleaning during your stay, but it can be ordered as an extra service if needed. We highly recommend to check the details of room reservations to see what is included in the price chosen. Our hotel has no individual room air conditioning, I apologize for the incorrect information at the reception, as well for the hot air in your room. Hopefully your stay went otherwise well and we'll see you again. Welcome. Kind regards, Tero Korkeamäki / Service Manager, Caribia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mahmud H wrote a review Jul 2022
Stockholm, Sweden8 contributions5 helpful votes
Unable to contact reception from room as no Intercom, no complementary tea/cafee, no fridge, no English tv news channel. Water gets stuck on the floor in bathroom after shower. Excellent breakfast, spacious room and very clean. But too expensive in relation to the offered services.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HolidayClubCaribia Reception, General Manager at Holiday Club Caribia
Responded 13 Jul 2022
Hello, thank you for the feedback. Our hotel has four different room types, of which Superior and Suite rooms have small fridges and tea/coffee. Sorry to hear of the water left on the floor, we'll look into the matter. Hopefully your stay went otherwise well. Welcome again! Kind regards, Tero Korkeamäki / Service Manager, Caribia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Iiro S wrote a review Jun 2022
1 contribution
Hotel was build 1974 and still looks the same...so if you like to go back to 70's on a "time machine" you have found it. By the way...air condition does not work on hotel so that's from 70's also (very authentic). Summary...if you are coming to Finland, don't go there, cause there are over +100 better spahotels in this country.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HolidayClubCaribia Reception, General Manager at Holiday Club Caribia
Responded 13 Jul 2022
Hello, thank you for your feedback. It is true that some of our rooms can get a bit hot since our hotel doesn't have individual room air conditioning. I apologize for the trouble. Table fans can be borrowed from the reception when needed. The interior of Caribia origins from 1999 when the spa was first opened. At that time there was a very generous Caribbean theme and some of our interior still honors that era. Welcome again! Kind regards, Tero Korkeamäki / Service Manager, Caribia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ms and Mr Sam wrote a review Jun 2022
2 contributions
Okey experience, spa was fun. I was waiting for evening buffet but there was only A'la Carte restaurants. Biggest disappointment was the hot rooms, 26 degrees was too much. I don't recommend this for couples looking for a freeday from kids but a good choice for familys
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HolidayClubCaribia Reception, General Manager at Holiday Club Caribia
Responded 13 Jul 2022
Hello, thank you for the feedback. I'm sorry to hear of the hot room temperature. Some of the hotel rooms can become hotter than usual during hot summer days, since we don't have individual room air conditioning. Table fans can be borrowed from our hotel reception to ease the heat. Hopefully otherwise you enjoyed your vacation at Caribia. Welcome again! Kind regards, Tero Korkeamäki / Service Manager, Caribia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alina wrote a review Nov 2021
2 contributions
Bad breakfast (most terrible bacon & eggs ever). No pool bar (only a burger restaurant with minimum opening hours). Room was cold and toilet ice cold, not possible to get your towels dry by the next day. Kids loved the pools, specially we liked to smoked sauna (but that is only on Wednesdays and only 5-7 pm!) and the outdoor pool.
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Date of stay: November 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HolidayClubCaribia Reception, General Manager at Holiday Club Caribia
Responded 14 Dec 2021
Hello, Thank you for your feedback. Sorry to hear that out breakfast didn't mach up to your expectations. The room temperature can be changed into warmer with the control panel located on the room's wall. If that didn't work I hope you told our staff about the matter and that it was taken care of immediately. Lovely to hear that your family enjoyed our pools. The smoke sauna is a traditional Finnish sauna, and the heating takes up to several hours per time. It has no chimney so therefore it can only be used for a specific amount of hours. Hope to see you here again! Best regards, Tero Korkeamäki, Service Manager / Holiday Club Caribia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Riku A wrote a review Oct 2021
Turku, Finland12 contributions2 helpful votes
- the public toilets were in an unclean condition. the men's toilet has probably not been cleaned for many days. There was stratified, dried urine on the floor. The toilet smelled like a pig. - Premium Hotel Room was below average by current standards. The television was the size of a computer screen and looked mostly amusing on the big wall alone. The room had a sofa but not a single table. The room was like from the 80's. -Nothing worked properly in the spa. The disabled lift was out of order, it must have been a long time .. We assumed we could get to the bar in the spa, but that too was closed!?! However, the hotel and spa were packed full of people so it was a bit funny that we had to queue for a beer at the Hesburger hamburgerstation surrounded by children to get one. - Food ... We do not know what has happened but the level of restaurants has collapsed in a couple of years and now they cannot be recommended to anyone. The portions were small, the side dishes had been stripped off, and the ribs, for example, were dry crumbs. We ordered four main courses to get enough food, for two .. One extra bottle of wine had been put on the invoice "accidentally", luckily we noticed to check the invoice. - Breakfast was meager and the tables were full of tableware. When we ate breakfast, we didn’t see a single employee who would have come to collect things off the tables. so we ate our meager breakfast in the middle of the stacks of plates. -The only thing that worked well and quickly was leaving the hotel ..
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Date of stay: October 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HolidayClubCaribia Reception, General Manager at Holiday Club Caribia
Responded 14 Dec 2021
Hello, Thank you for your feedback. Sorry to hear about all the different problems you experienced during your stay. The amount of setbacks seems to have been unusually high in your case. Hopefully you told our reception about these matters and that it was taken seriously and compensated. Best regards, Tero Korkeamäki, Service Manager / Holiday Club Caribia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AmKreuz86 wrote a review Aug 2021
Helsinki, Finland606 contributions118 helpful votes
+1
First of all I'm not saying this hotel is bad by giving it 3 stars but compared with other places I've stayed, 3 is fair. So we decided to visit the hotel as we were able to get it on a deal. However part of this deal involved a "presentation" of a salesperson attempting to sell us a timeshare. Over 2 hours it took. But for the price of the 2 nights, it was alright. First of all, the room. It was pretty small for us but we already knew this when we booked. Plus, the room is only for sleeping and showering. The beds were comfortable, clean and had enough pillows and blankets. In the cupboard too. The shower was a good size, I actually really enjoyed the shower there. Again, enough towels and soap provided. TV was a good size. Was a decent room for a couple, not a family. Problems are, room was hot. Also there was some weird noise all night coming from the ventilation system or something. In the end it was just a noise I put up with. Spa and facilities...well I really enjoyed the pools and slides. I loved the sauna, really spacious. Everyone did. Clean, fun, just really good. Hesburger at the side also for a snack, ice cream or a beer even. Only part that wasn't clean was inside of the pirate ship. Some idiots left their lunch inside there and it was there from the first visit of the spa to the last on the third day. Someone needs to go in, just check on it. Sweep the floor a few times a week. There were some arcade machines and games to play. Was a bit of fun also. OK so the breakfast. I wasn't too bothered by it but the choice wasn't great and the ingredients were cheap. Like rock bottom price cheap. Which is a shame. I had to stick to cereal and toast. Kinda wanted more. Coffee was good though! Staff were lovely and friendly at check in and breakfast. 10/10 for them. Would visit again on a deal. But not otherwise.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HolidayClubCaribia Reception, General Manager at Holiday Club Caribia
Responded 31 Aug 2021
Hello, Thank you for your wide feedback. We are glad to hear you enjoyed your stay at our hotel. We have four different room types in our hotel and biggest of these; Superior and Suite includes also refrigerator, slippers and tea & coffee assortment. The unusually hot summer did result in hotter rooms than normally. The noise from the ventilation was probably our AC doing its best during a warm night. Hopefully you still got a nice night sleep. We hope to see you again! Best regards, Tero Korkeamäki, Service Manager / Holiday Club Caribia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$74 - US$121 (Based on Average Rates for a Standard Room)
LOCATION
FinlandSouthwest FinlandTurku
NUMBER OF ROOMS
74
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HOLIDAY CLUB CARIBIA - UPDATED 2022 Reviews (Turku, Finland)

Frequently Asked Questions about Holiday Club Caribia
Which popular attractions are close to Holiday Club Caribia?
Nearby attractions include Turku Cathedral (1.1 km), Sibeliusmuseum (1.1 km), and Ett Hem Museum (1.0 km).
What are some of the property amenities at Holiday Club Caribia?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Club Caribia?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Holiday Club Caribia?
Yes, parking is available to guests.
What are some restaurants close to Holiday Club Caribia?
Conveniently located restaurants include Delhi Darbar, Yangtze Chinese Restaurant, and Roster Turku.
Are there opportunities to exercise at Holiday Club Caribia?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Holiday Club Caribia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Club Caribia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Club Caribia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Club Caribia?
Many travellers enjoy visiting Turku Cathedral (1.1 km), Abo Akademi (1.3 km), and Littoisten Verkatehdas (6.3 km).
Is Holiday Club Caribia accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.