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Hotel Kakola

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Traveller (129)
Room & Suite (41)
Dining (13)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#6 of 17 hotels in Turku
Location
Cleanliness
Service
Value
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Chapel / shrine
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Flatscreen TV
Radio
Sofa bed
Bath / shower
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, French, Russian, Spanish and 3 more
106Reviews0Q+A13Room tips

Reviews
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Traveller rating
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Ode N wrote a review Jan 2024
34 contributions58 helpful votes
The staff was extremely friendly all over: reception, restaurant, spa. Room however, was only average, no fridge or minibar although we had a junior suite. The room was big, there was even a balcony, however the armchairs were a bit dirty and one footrest was missing. A glass in the bathroom was dirty, there was white stuff on the bottom (toothpaste?). Bathroom was spacious, some extra space to spread your things would have been nice. You couldn’t use the bidet shower when sitting on toilet as the faucet was too far. There was trash on the corridor floor outside our room when we came and it was there when we left after two nights. All and all, not a normal junior suite standard, not worth the money spent.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Emma wrote a review Jan 2024
Espoo, Finland1 contribution
We stayed for one night with our baby and everything went perfectly. The customer service was excellent and very helpful. We had dinner at the restaurant and our stakes vere perfect. At the dinner and breakfast the staff was very baby friendly. I liked that the baby had an actual crib in the room and not just a travel cot since our baby is not too used to sleeping in them.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kokous Kakola, Other at Hotel Kakola
Responded 3 weeks ago
Hi O9731BDemmah, So happy to hear you and your family enjoyed your stay at Hotel Kakola! Babies are always welcome, and when they grow up, there are more exciting things to see and explore. I hope we get to see you again soon! Best regards, Henna H / Hotel Kakola
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tiina R wrote a review Dec 2023
2 contributions
Hyvä fiilis huoneessa ja yleisissä tiloissa. Aamiaiselle miinus. Aamiaissali muistutti kouluruokalaa ilmeeltään ja tunnelmaltaan. Ruoka oli keskinkertaista. Toinen iso miinus siitä, että autoa ei saanut ladattua. Good feeling in the room and in the common areas. Minus for breakfast. The breakfast hall resembled a school canteen in its appearance and atmosphere. The food was average. Another big minus is that the car could not be charged.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kokous Kakola, Other at Hotel Kakola
Responded 17 Dec 2023
Hei Tiina R, kiitos palautteestasi, välitän sen eteenpäin! Meillä on toistaiseksi pihassa tosiaan vain muutama sähköauton latauspaikka, mutta valmistumassa olevaan parkkihalliin niitä saadaan onneksi lisää. Toivottavasti näemme pian uudelleen! Iloista joulunaikaa toivottaen, Henna H / Hotel Kakola
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hedinn H wrote a review Dec 2023
1 contribution
Worst hotel experience I've ever had. The hotel lifted close to 2000 EURO from my credit card shortly after I stayed there - and it then took them five months to admit the error, pay the amount back and apologize in writing - and only after I'd involved the fraud department of my bank.
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Date of stay: June 2023
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jani H wrote a review Oct 2023
Seinajoki, Finland21 contributions3 helpful votes
We’ve visited many different hotels in Finland. This hotel was different and we will take this hotel again for our next trip to Turku. Atmosphere, service, rooms and everything was just excellent! The history of this Hotel is amazing and the changes they have made are incredible!
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kokous Kakola, Other at Hotel Kakola
Responded 7 Dec 2023
Hello heekoo78, I'm so happy to hear you enjoyed your stay with us at Hotel Kakola! It has taken a lot of time and effort to renovate the old prison to the present state, glad that you apprechiated it. I highly recommend taking a little time for yoursef to relax at Kakola Spa during your next visit! Hope to see you again soon! Wishing you happy holidays! Henna H / Hotel Kakola
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian K wrote a review Oct 2023
Arncliffe, Australia86 contributions28 helpful votes
+1
As buffet breakfasts go, it was average (the powdered eggs were swimming in broth). The room had a separate toilet & shower, but all the towels and hooks were in the toilet. No fridge. No power point near the bed, but they did cheerfully provide an extension cord when asked. The hotel charged extra for guests to park on their own property, which was particularly grubby. Rooms were spacious and well appointed. Fun theme to the property, as it is a former prison, with suitable decorations.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kokous Kakola, Other at Hotel Kakola
Responded 7 Dec 2023
Hello Brian K, Thank you for your feedback, it is very valuable for us as we continue to always try to do better. Glad you enjoyed our decor and theme that is inspired by our history. Parking areas near the hotel are monitored and taken care by the city of Turku, we pay for it and this is why parking is unfortunately not free of charge. Hope to see you again! Wishing you happy holidays, Henna H / Hotel Kakola
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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P L wrote a review Aug 2023
1 contribution
Nice hotel room and breakfast, nothing to complain there. However, unfortunately I had trouble with getting money back because of double charging. I stayed only for one night but the hotel charged me for it twice. Finally, after several weeks I got my money back. However, the hotel didn't seem to find any problem in their system and I had to contact them several times to provide proof of the overcharging. Finally they apparently believed me and the statements from my bank. The customer service in this regard could be much improved.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kokous Kakola, Other at Hotel Kakola
Responded 14 Dec 2023
Hello A8218IOpl, I am very sorry to hear that our service in this case has not been up to our standards. Your feedback has been taken forward to our team in order for us to do better in the future. Wishing you happy holidays, Henna H / Hotel Kakola
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David wrote a review Aug 2023
San Diego, California48 contributions17 helpful votes
It’s was a bit difficult to get to, up on a hill and the funicular was not working. However, the hotel is great. Nice big rooms, well laid out and quiet. The adjacent spa is well worth the cost. Our first spa in Finland, several different types of saunas, nice pool, real fun experience. Also had a great breakfast and an underrated little restaurant with a good pizza. The idea and set up is quirky. It is a former prison, but it’s outstandingly well executed — no pun intended. 😉
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kokous Kakola, Other at Hotel Kakola
Responded 7 Dec 2023
Hello david-196512, how nice to hear you enjoyed your stay with us at Hotel Kakola! Our summer terrace is known for the wood burning pizza oven, and ofcourse the delicious pizza! So glad you visited Kakola Spa also, it's a nice new addition to Kakola hill. Hope to see you again, if your travels bring you back to Turku! Wishing you happy holidays, Henna H / Hotel Kakola
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Janne K wrote a review Aug 2023
1 contribution
Excellent food, service and atmosphere. This is best than Finland can offer. Everything was very tasty and the food & drink recommendations just spot on. Special shoutout to Hussein! Perfect waiter 😊
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kokous Kakola, Other at Hotel Kakola
Responded 7 Dec 2023
Hello 652jannek, Thank you so much for your kind words! I made sure to let Hassan know, he was very pleased. Hope to see you again soon! Wishing you happy holidays! Henna H / Hotel Kakola
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mona K wrote a review Jul 2023
52 contributions58 helpful votes
I just love this place so my review might be biased. I love the views from balconies (stayed in many different rooms) and views from the windows, I love the quietness of the place, love the beautiful Kakola area and the atmosphere. Breakfast can be a bit of painful when hotel is full and you scoop whatever is remaining from bowls and plates. Also, most of the blankets are too hot for my liking, but as this is Finland, you can sleep you balcony door open.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Parking is not included, but it is a supervised area, so you can leave your car
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kokous Kakola, Other at Hotel Kakola
Responded 7 Dec 2023
Hello mona_k00, I'm so happy to hear your visit with us was a success, and you apprechiate the rustic beauty of the area! Hope we get to see you again soon! Hoping you happy holidays, Henna H / Hotel Kakola
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€111 - €143 (Based on Average Rates for a Standard Room)
LOCATION
FinlandSouthwest FinlandTurku
NUMBER OF ROOMS
148
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL KAKOLA - UPDATED 2024 Reviews & Price Comparison (Turku, Finland) - Tripadvisor

Frequently Asked Questions about Hotel Kakola
Which popular attractions are close to Hotel Kakola?
Nearby attractions include Kakola (0.3 km), Live Exit Games (0.4 km), and Arvo - Kortteliravintola (0.3 km).
What are some of the property amenities at Hotel Kakola?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Kakola?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Kakola?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Kakola?
Yes, parking is available to guests.
What are some restaurants close to Hotel Kakola?
Conveniently located restaurants include Restaurant Kakolanruusu, Restaurant Nerå, and Restaurant Komppeli.
Are there opportunities to exercise at Hotel Kakola?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Hotel Kakola?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Kakola offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Kakola?
The staff speaks multiple languages, including English, Spanish, French, Russian, Turkish, Swedish, and Finnish.