Hotel staff was so rude and didn't make things that they promised. Rooms smelled like old people and were from 90's movie setup. This hotel is SPA hotel but the spa is more like one pool and that's it. Everything you did there pays something. Like calling hotels restaurant to make reservation. Parking space for car is really narrow and thingt (and it costs). The hotel it self placed near a big factory (not a nice view). I was really exspecting so much more of this place. Zero out of ten. Never again!
We stayed here in summer 2021 and were delighted to see how the health of the guests was really cared for. For example, there were individual tongs for the guests at breakfast. The food selection was, however, perhaps not so great, compared with the price of breakfast buffet. The pool area was rather basic in appearance but the water was very warm, so no complaints there. The hotel is rather far from the city centre, so bringing a car is a good idea. The rooms were clean. The self-service shop near the reception was a nice thing to have.
Can't imagine spending a holiday here, since even one night was weird. The Superior room had a nice view of the lake, but otherwise had seen its best days in the Nineties. The restaurant was over priced, the steak meal for two over saturated with butter, mayo etc. The lobby and restaurant area was outsourced to a pizza chain as well as R-kiosk. Overall, everything was clean and the service friendly. The basics were covered, so for me a three star hotel experience.
I spent 2 night in Holiday Clun Lapinniemi Tampere The room was large with a balcony, clean bedsheets and bathroom. The room had a weird odor, smelled like sweat a bit. The pattern of the fabric on the sofa and the arm chair was from the late 80's/ early 90's so no wonder. The wall edges and rims were worn out. The room needed some renovation for sure! Breakfast was ok, basic Finnish hotel breakfast. Service was friendly. Pity the spa opening times has been shortened so that I was unable to use the spa.
Korona vuoksi majoittuminen siirtyi keväästä syksyyn. Huone oli hotelli rakennuksen takana kerrostalossa koska päärakennus on ainoastaan osakkeen tai huoneiston omistajille. Huone 11 krs, mistä hienot näkymät Näsijärvelle, olisi ollut varmasti hyvällä ilmalla vielä upeammat. Tilava oleskeluhuone erillinen makuuhuone, sauna/kylpyhuone ja erillinen wc. Kylpytakit ja tohvelit huoneessa. Oleskeluhuoneessa Sohva ja nojatuolit, ruokapöytä ja iso tv. Iso jääkaappi ja keittiökaapistot jossa ei kuitenkaan allasta eikä hanaa. Joitakin astioita ja mikro. Saunan siisteys ei ollut kovin kummoinen. Nuuskapussi lauteella ja lattialla roskia, josta sanoin respassa ja luvattiin hoitaa pois. Huoneeseen tullessa tarkistimme sauna ja ei ollut muuta tehty kuin huudeltu lattia, nuuskapussi edelleen lauteilla. Jonka sitten itse siivoin pois(YÖK) Soitin kyllä respaan ja kerroin asiasta ja he pahoittelivat asiaa. Huoneen tallelokero ei toiminut, koska patterit olivat lopussa ja ne voi vaihtaa vain huoltomies, joka ei kyllä huoneessa tullut käymään vaikka siitä sanottiin respassa. Jos olisi ollut normaali hotelli olisi jotain hyvitystä tarjottu, mutta ei. Kylpylä melko pieni, onneksi ei ollut ruuhkaa to-la. Kävimme kuumakivihieronnassa ja se oli todella mukava kokemus, voin suositella. Hoidot kannattaa varata ajoissa ennen saapumista. Ravintolat olivat hyvät varsinkin pitseriassa hyvät pitsat. Kaiken kaikkiaan tuli tunne että hotellin asiakkaat olivat toissijaisia lomaosakkeen omistajin verrattuna. Because Covid-19, our visit moved from spring to fall. The room was behind the hotel in the apartment building because the main building is only for share or apartment owners. Room 11th floor, with a great view of Lake Näsijärvi. would have been even more wonderful in good weather. Spacious living room with separate bedroom, sauna/bathroom and separate toilet. Bathrobes and slippers in the room. In the living room Sofa and armchairs, dining table and large TV. Large refrigerator and kitchen cabinets with no basin or faucet. Some dishes and a microwave, kitchen cabinets do not have a sink or tap(the toilet tap gets water). The cleanliness of the sauna was not very strange. Snuff bag on a bench and floor trash, which I announced at the reception and they promised to take care it. When we came back into the room we checked the sauna and there was nothing done other than the rinsed floor, the snuff bag still on the benches, cleaned away myself(Yuck). I called the reception and told about it and they apologized. The room safe did not work because the batteries were exhausted and could only be replaced by a service. The maintenance man did not visit the room although I mentioned at the reception. If this had been a normal hotel there would have been some refund offered, but no. The spa was quite small, thankfully there was no congestion Thu-Sat. The restaurants were good especially pizzeria, there were good pizzas. Overall, there was a feeling that the hotel’s customers were secondary compared to holiday home owners(shareholders).…