Comfortable and warm room. The staff are friendly and smiling. Excellent location in the central area of Jyväskylä. They serve a good breakfast which gives a good start for the day. During the weekend nights, there was a little bit of noise from the street but anyhow managed to sleep well. I could stay there again.
Where to start.. the younger staff were nice and professional. The older...should take some coursess on customer service. Rooms were over all clean, but in really desperate need of an update to 2019. Breakfast. Muesly, porrige and bread. I expected more being a hotel afrer all. Honestly the location was simply the best thing and being on the expensive side..there are many others to choose from. Wasn't to our taste, but maybe someone else will love it. Has free parking, if room on the parking area.
I stayed here for a whole week, so I have a pretty good idea about this hotel. Located near the train station close to downtown, it was a good hotel for my purposes. My business was at the university, which is ca. 20 min. way on foot. Big lobby, friendly staff. There was never any problem, they all speak English. Room on 2nd floor was fairly narrow, but for myself sufficient. It was always warm, so pleasant for the month of March. Bathroom was all good, the bed very comfortable, though a bit simple. The entire set-up seems like a youth hostel a bit improved for the single traveler. Flat tv in the room. No fridge, no radio, no microwave. Furniture a bit used already. Breakfast was included, but after 2 days I was already so tired of it. Every morning exactly the same. Hard boiled eggs, cheese, meats, a variety of breads, cereal, some fruit, a little yogurt, coffee, tea, juice, of course. Can I stand another breakfast tomorrow, not so sure. Walls are fairly thin, so when people watch tv, or snore at night, clearly noticeable. Otherwise, very quiet. Altogether, an ok hotel, with free wifi in the room. In the lobby, they have a computer, but they charge for the use. There is a sauna included, but I never had a chance to use it. Parking outside is plenty, if you come with a car. Staircase and hallway a little dirty, could need more cleaning.…
A decent-sized single room with a TV. Otherwise clean and neat except the previous person's leftovers were still in the trash bin, I guess forgotten to empty. Great location. No kettle or mini bar in the room. Breakfast quite spartan but sufficient. Tip: Got a better price from the hotel homepage than from any known booking system.
I particularly like the coziness and friendlyness of the personnel. Quiet and warm place, in the cold January.Very efficient and flexible in providing early breakfast and calling taxi for airport. Who said Fins are cold people ?..