Great quietly located hotel with more character and history than most downtown hotels. Excellent breakfast included. Short walk or tram ride to restaurants and shopping. We asked to change rooms as the shower was too small for my tall husband. Staff was very accommodating with our request.
A good hotel with special former prison features. Great food, very clean and cosy rooms. Mini bar in room. Staff is welcoming and client friendly and helpful. The location of hotel is quiet, not far from market square. Staff at reception can book a taxi for you. They can hold your luggage after check-out. Tram number 4 passes exactly from in front the main entrance of hotel. Recommended.
Staying in a former jail was an interesting experience, but the fantastic staff made it even more enjoyable. The beds were comfortable and the amenities great. Our room had a sauna which added to the Finnish experience. Shout out to the front desk staff who were so helpful from providing directions, getting beverages in the evening, and even providing us with a delicious breakfast to-go when we had to depart at 4AM for an early flight.
This is a stunningly unique property. Positives: -Really lovely vibe in this very unique property (obviously being an old prison). -Loved the pop up art exhibition -Very friendly front desk staff - excellent checkin experience -Loved the location - and the hotel grounds/garden Negatives: -Room had not been hoovered so lots of bits and piece of dirt etc on the carpet -Bath drain was clogged with hair so the water didn’t drain - super gross -Despite having a late checkout house keeping tried to enter the room early twice Property will always have a unique sell given the history of the building. But felt very let down with room - not something I would expect from a 5* Marriott property.
What makes this hotel stand out is its staff. Very personable, responsive, helpful and pleasant to talk to. I had a problem with lost luggage, airline lost my bag. Katajanokka staff did all they could to assist me and help me contact the airport customer service etc to locate my luggage. Thank you so much Katajanokka staff: Mikael, Valeria, Katya, Rita and others!
First of all the location is not great. It is at least a 20 minute walk to any good restaurants or shopping. You are near the port; however, that is just tourist stuff. Fun for about 30 minutes. The breakfast buffet was very good; so much to choose from. I also recommend going to the grocery store a block from the hotel to stock up on snacks and drinks. The best thing about this hotel is the staff. Everyone we contacted was friendly and helpful. They went out of their way to provide excellent service. The receptionist brought up an ice bucket. The male housekeeper was wonderful and very accommodating. The guy who runs the breakfast buffet was also very nice. I can't say enough about the people who work there - wonderful! We took the Hop On and Off bus for the entire loop. That was a great way to see the major sites and decide where we wanted to go the next few days. The national, olympic and design museums were good.…
It was funny to arrive to the hotel by a tram-line, which we use every now and then. On the other hand it is also true that the hotel is situated in an area where we do not visit very often. Of course we knew that the old prison had been renovated into a hotel a few years ago, but this was our first visit there. It was a pleasant surprise to see how well the modernization had been carried out but leaving still some memories from the past. Especially the central corridor is very impressive. We had a junior suite, which was was situated in a previous library room, which probably explained that the room had a large window. As you can expect from an old prison, the views from the window were not very impressive. In this case it was to the backyard. The room contained all necessary conveniences plus as an extra a tiny sauna, Due to our limited understanding, we had problems with operating the lights. The service was very friendly and helpful. Breakfast-time was divided into four three quarter sessions due to corona. The food selection was mainly normal but variety of teas was abundant. Another extra was the possibility to have fresh omelettes on request. I do not know how, but our reservation was only for the room and did not include the breakfast. The price for breakfast is not very high, but however this is a slight difference from most hotels.…
Excellent way to get different and historic experience, with high quality hotel in the city, everything is in walking distance but you can same time get own privacy. Remember to take the hotel tour, it's definitely worth it.
Hotel Katajanokka is a carefully restored historic building. Part of the Marriott chain, it is professionally run and 100% reliable. In a quiet but close to central part of town, the No. 4 tram stops right by the entrance. Check-in was a little slow, otherwise no complaints at all. Recommended.
This hotel is a former jail from the 19th century. It was opened as a hotel in 2007. The hotel is located quite near to Viking Line Terminal. We had the next morning a cruise to Tallinn. This time we booked the least expensive Classic Twin room for 116 euros. It was a flexible Marriott Bonvoy member rate including breakfast. Our room was stylish and quite practical. The biggest problem was the desk chair that didn't fit under the desk. We hit at least ten times our toes to it while walking past. The breakfast was pleasantly calm and the food selection was good. The reception staff was very friendly.