Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel
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About
#12 of 135 hotels in Helsinki
Location
Cleanliness
Service
Value
Hotel Katajanokka is a unique hotel in Helsinki where chic design, uncompromised comfort and personal service meet in a historic former prison setting - a short walk from the city center.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Wifi
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Chapel / shrine
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Historic Hotel
Languages Spoken
English, Finnish, German, Swedish
Location
76Somewhat walkable
Grade: 76 out of 100
14Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Merikasarminkatu 1 A, Helsinki 00160 Finland
Name/address in local language
Getting there
Helsingin yliopistoHelsinki Metro17 min
Car HireSee all Helsinki car hire
2510Reviews22Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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The bad: We were on the last flight out of London to Helsinki. The plane was delayed, single aisle aircraft with all seats economy. We were in biz class, but we will never fly Finnair again. Always late and the IFE, or the lack of it, is terrible. Meanwhile being the last flight out, we also arrived the Hotel Katajanokka (HJ) at about 11.15pm. There was no concierge services, so we had to carry our bags up one steep flight of stairs up and also used the ramp. This was -5 degrees outside. Guess the workout helped warm us up :) Anyway, we checked in with a nervous front desk newbie. We asked for room service as we did not eat on the flight. THERE IS NO ROOM SERVICE IN A 4 STAR HOTEL. Please take away one star from your own rating HJ. The room was large and the heater was not working, We had to call for an extra portable heater to be brought up. The bed was comfy, but stomach empty. We tried to get on Wolt, but to no avail, Not very traveler friendly app. I called Hotel Kamp and they said they had an executive room ready for us and we left a day later after having breakfast that was inclusive. Not the best, but not the worst. Again, needs to be improved to keep 4 star rating please. The good: When we checked out on the 15th, Sami, the REAL concierge who did every thing right from the get go was disappointed to see us go. He was very professional and even recommended us to liaise with Milla at Hotel Kamp as they are all professional concierges and wear the keys on the lapels. No thank you Hotel Kart-da-pain-on-us. Great prison setting, but no real windows to the outside world. Use this hotel as a serious backstop and manage your expectations, the lack in every other way (except being friendly and nice) as a four star hotel. Again, if Sami is not on duty, escape from prison straight away. Regards, Debs and Dave from Singapoer…
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Date of stay: November 2023
Rooms
Service
Sleep Quality
Room Tip: This hotel charges way to much for what yo get. Go to the Hotel Kamp
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Loved everything about this hotel. Great reuse of former penitentiary, perfect location, comfortable room and excellent breakfast. We stayed three nights and walked everywhere from this quiet location. Tastefully decorated with multiple attractive seating areas. Marriott has hit a home run with this property, not to mention an excellent value for what we paid.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is walking distance to the city center and excellent restaurants and a rooftop bar. History of the prison is very interesting. We ate dinner there one night and had salmon and chicken wings and they were both excellent. Breakfast is wonderful. Staff is very professional. Would definitely recommend!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The good: - Really cool building and history - the interior is spectacular. - It was a great base for our Helsinki excursions, right next to tram stops and an easy 15 minute or so walk to the market square. - The staff were very pleasant and knowledgeable about Helsinki. - The breakfast buffet was great. It had a good selection and a range of gluten free options. We didn't have breakfast included but I still opted to pay for it most days because it was pretty good value. - The bed was extremely comfortable and spacious. The bad: - From 10am until night time there was loud music (thumping bass) playing in the outside bar next to our room (and at least 3 others). It didn't affect our sleep but certainly affected our attempts to relax during the day and evening. We mentioned it to staff twice but unfortunately the noise continued. - The room was worn with plenty of scratched paint. The switch of a reading lamp was broken and stuck to "on" for the first night. I mentioned it to the receptionist but it wasn't fixed. - Chromecast wasn't working for our stay. We found out from a member of staff after we had spent half an hour trying to get three devices working. The final point was an external issue that the hotel themselves couldn't fix, but it contributed to the overall disappointing experience for a couple who usually don't book hotels. We picked a four star hotel to get a taste of luxury over the usual Air BnB experience, but it certainly was not worth the price. …
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed 2 nights in this historic old jail. Marriott renovated it and turned it into a great hotel. The room was small but had an especially great bed with a bathroom with a shower and everything was immaculately clean. Everyone in reception was extremely friendly and helpful. Their restaurants were wonderful choices. The hotel, although a 20 minute walk from the wharf is amazingly accessible by either walking or by tram #4 which stops directly across from the hotel. The breakfast had a great selection and it was delicious. We would definitely stay here again if we return to Helsinki.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Me and my wife stayed here for one night. We asked for an earlier check-in, and we were accommodated. Lady at the reception was very friendly. The room was very well renovated. It was cool, clean and I really appreciated the light-blocking curtains in the windows. Breakfast was included in our booking and it was also really good. I would definitely come here again.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Atmosphere is excellent, check in and out experience is very good and rooms are nice. Now the flaws, you need to ask bathrobe in superior room even if it belongs to price but you did not get slippers even if they belong to price based on description. There is no sauna except on weekends for free. And in weekend only one hour. Due to above, rating is 3 instead of five.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sami Joutsenvuo, Guest Services / Front Office at Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel
Responded 25 Jul 2023
Moi 250pasir, Kiitos palautteestasi - pahoitteluni kylpytakkien ja tohveleiden puuttumisesta, keskustelen asiasta kerrohoitomme kanssa. Ne tosiaan kuuluvat superior-huoneen varustukseen. Saunoja meillä on vain yksi, joten tosiaan vain viikonloppu aamuisin ne ovat vapaasti käytettävissä. Toivottavasti kuitenkin kävit saunassa ja muutoinkin hotellissa oli muutoin mukavaa. Hyvää kesän jatkoa. Ystävällisin terveisin, Sami Joutsenvuo Hotel Katajanokka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at this venue in July 2023. The staff and service were superb. The renovated old jail proves that repurposing works very well. The lunch buffet option is good, but the winner is the breakfast. Give yourself extra time to enjoy the spread on offer. We departed before breakfast on day of check-out and was provided a to-go bag. I will stay here again.
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sami Joutsenvuo, Guest Services / Front Office at Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel
Responded 25 Jul 2023
Dear AAleR, Thank you for the superb review! It is great to hear that you had an excellent stay here behind our thick walls. I trust we'll meet again! With kind regards, Sami Joutsenvuo Head Concierge Hotel Katajanokka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extremely good customer service, check-in, check-out and in-between was top notch service. Genuinely kind ladies work at the front desk. Very comfortable bed but duvet could be lighter for summer as AC does not get too cold. Bed was very comfortable/nice pillows and room was quiet, I slept well. I liked how they embraced the history of the old prison. Very clean. Spotless. Bathtub was unusually high, this might pose an issue for some to shower. And there was a small glass panel that did not keep the water inside well, water got all over the floor. I did not dine at this property so am unable to comment on food.
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sami Joutsenvuo, Guest Services / Front Office at Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel
Responded 25 Jul 2023
Dear K1078RKannc, Thank you for reviewing your stay here with us. I am happy to share your greetings with the team here. It is nice that you had a great stay. welcome again one day. With kind regards, Sami Joutsenvuo Head Concierge Hotel Katajanokka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in a standard twin room, which was perfect for a one-night stay with a teenage travel companion. The room was good sized, very quiet and the beds were very comfy. The bathroom is well equipped, with both bathtub and shower. The breakfast is excellent. The hotel used to be a prison and the conversion to a modern hotel has been done with good taste, respecting the past. This is a hotel that truly stands out from the rest. Checking in was fast and hassle-free.
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Date of stay: July 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sami Joutsenvuo, Guest Services / Front Office at Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel
Responded 25 Jul 2023
Dear satum282, It is nice to hear that you liked that 3 former prison cell combination - where they held 7 men in one! So I am happy you find it great nowadays :) Nowadays when not being a prison anymore, you are warmly welcome to return. With kind regards, Sami Joutsenvuo Head Concierge Hotel Katajanokka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$135 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western helsinki, helsinki best western
LOCATION
FinlandUusimaaHelsinkiVironniemi
NUMBER OF ROOMS
106
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Claim Your ListingHOTEL KATAJANOKKA, HELSINKI, A TRIBUTE PORTFOLIO HOTEL - Now €139 (Was €̶1̶4̶7̶) - UPDATED 2023 Reviews & Price Comparison (Finland) - Tripadvisor
Frequently Asked Questions about Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel
Which popular attractions are close to Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel?
Nearby attractions include EXITE Live Games (0.2 km), Uspenskin Cathedral (Uspenskin Katedraali) (0.4 km), and Katajanokka (0.4 km).
What are some of the property amenities at Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel?
Conveniently located restaurants include Everest Katajanokka, Locanda Scappi, and Ravintola Wellamo.
Are there opportunities to exercise at Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Katajanokka, Helsinki, a Tribute Portfolio Hotel?
The staff speaks multiple languages, including English, German, Swedish, and Finnish.