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Holiday Inn Helsinki West-Ruoholahti

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Holiday Inn Helsinki West-Ruoholahti
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450 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Aprilia, Italia
Reviewed 28 July 2014

I've spent here 3nights and it was not the first time. But is getting worst and worst. The ventilation in the rooms was terrible and noise. I wake up every morning with horrible headache. Breakfast terrible. Too many people, little service, tables dirty and if you are not an early morning person, you find very little left. No coffee already...

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Helpful?
2Thank jadeyekorats
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear jadeyekorats, Thank You for Your important feedback. I truly apologize that Your stay with us was not as good as it always should be. I will inform this feedback also to our General Manager and to our restaurant manager. Again, I am very sorry about this. Have a nice summer. Best regards, Tiina Heino Duty Manager

New Zealand
Reviewed 22 July 2014

Great beds and shower AND a good pillow. Near shops and supermarket - where we got some good hot food because the restaurants weren't open apart from burgers. The hotel had a really good breakfast. The staff were friendly and helpful.

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Thank Docbebar
Brampton, Canada
Reviewed 21 July 2014

We are IHG members so we got upgraded to an Executive room. However room has no bath tub but has all other amenities. From the West ruoholahti subway you have to walk about 10minutes to the left towards the main entrance of the KALPPAKESKUS mall before you can see the hotel entrance. Its a typical holiday inn so I have...

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Thank betty l
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Betty I, Thank you for taking the time to write us a review! I'm afraid we have only 1 Executive class room that has a bath tub. I'm delighted to hear that otherwise you enjoyed your stay with us. Have a great rest of the summer and hope to see you again on your next visit to Helsinki! Best...

Warsaw, Poland
Reviewed 21 July 2014

We just completed our extended weekend trip to Helsinki & we were so happy to stay in this quite,clean & well maintained Hotel by IHG group.A very friendly staff who on our arrival upgraded us to lake/sea view room (very quite & clean) and then extended our late check-out till 14:30 hours without any extra charges.Location was just perfect (1...

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Thank prashantbahl
Brussels, Belgium
Reviewed 16 July 2014

A convenient hotel for the business district, opposite a shopping mall, round the corner from a sports centre overlooking the water. Receptionists and bar staff, waiters in the good restaurant will bend over backwards to make you welcome.

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Thank Barload
Karmiel, Israel
Reviewed 12 July 2014

We stayed in the hotel for a total of 4 nights. Here are my impressions: Reception: Excellent. Very helpful, polite and efficient. Rooms: Quite good but there are locked double windows and even though we were there in the summer we couldn't open the windows. WiFi: Efficient and fast (and free). Location: This is the problem. The hotel is located...

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1Thank jammer54
Manila, Philippines
Reviewed 9 July 2014

We are a part of a Trafalgar tour group when we stayed at this hotel. The hotel was filled of clients coming from several tour groups. Still, we find the place quiet. The staff were courteous and breakfast was plenty. The hotel is quite far from the city center. Across the hotel is a supermarket where you can buy your...

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1Thank Racq
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Racq, Thank You for Your feedback. It is always very important to hear was the accommodation succeed. From the hotel to the city center it is about 2,5 kilometers. By Metro it's easy to go to the center. That is good that the shopping center is located just infront of us. I hope to see You again in the...

Delhi
Reviewed 13 June 2014

It is well kept, clean and quiet hotel. the rooms are comfortable and the staff helpful. Basic amenities are provided including mini bar, ironing board, kettle and safe. Breakfast buffet had a good spread !!

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2Thank GeetaDelhi
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for your review! We are pleased to know that you found our staff and service excellent at the front desk as well as the rooms and the breakfast. Once again, thank you for your review. We hope to have you soon again as our guest! Best regards, Mari Salonen General Manager

Canberra, Australia
Reviewed 12 June 2014

We spent four nights here and must give first mention to sleep quality. The bed was superbly comfortable and we felt like taking the soft pillows home with us (but we didn't). Our room (no. 538) was very clean and had a safe, bar fridge ( thankfully not filled with drinks we didn't want), an iron and ironing board, kettle,...

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1Thank Stickman1
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior. We are always very happy when a guest contacts us about the great experience and service they have received. Though our hotel is not quite in the city centre, there is quick way to...

New Delhi, India
Reviewed 2 June 2014

The only reason why I've stayed at this place is because this is at a walking distance from my office and suits well. anyways, the hotel is decent enough and works well for the short trips and has average looking rooms, but neat and clean. Staff isnt very helpful, and expect customers to most things by themselves. Breakfast is okay,...

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1Thank ankurgupta87
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for your review! I am sorry to hear that our service has not met your expectations. I will share your review with our team. For the rooms, I am pleased to let you know, that we will start to renovate them. I hope you have time if you visit us again to let the reception know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Holiday Inn Helsinki West hotel is located in the fast growing business district of Ruoholahti, only few minutes away from the Helsinki city center and only 30 minutes drive from Helsinki Airport. Holiday Inn Helsinki West-Ruoholahti is a high-standard business and leisure hotel offering 256 well equipped rooms. All our rooms are equipped with free highspeed internet (ADSL) and WiFi access, safety deposit box, hospitality tray and ironing equipment. Our hotel offers Executive Rooms on the 9th floor with nice view over Helsinki, the capital of Finland. In Executive rooms there is a free high speed internet and WiFi and also selected items from minibar are free of charge. Restaurant Fokka, located on the ground floor, serves a wide range of Finnish and International cuisine. You can finish the evening with a glass of wine in our cozy lobby bar. 24-hour Business Centre with complimentary internet connection is available for our guest. Hotel guests can also enjoy free fitness facilities and Finnish Sauna! Holiday Inn Helsinki West-Ruoholahti hotel is only a few minutes away from the Tallin cruise ships. ... more   less 

Additional Information about Holiday Inn Helsinki West-Ruoholahti

Address: Sulhasenkuja 3, Helsinki 00180, Finland
Region: Finland > Uusimaa > Helsinki
Price Range: €70 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Helsinki West-Ruoholahti 4*
Number of rooms: 256
Reservation Options:
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Also Known As:
Holiday Inn Helsinki City West Hotel Helsinki
Helsinki Holiday Inn
Hotel Style:
#22 Business Hotel in Helsinki
#25 Luxury Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Helsinki West-Ruoholahti staff and other travellers.
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Questions? Get answers from Holiday Inn Helsinki West-Ruoholahti staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor room view to the sea and park is the best”
 of 5 bubbles Olari, 13 Feb 2017 | Read review
“Get a Quiet room with nice view so that you can relax. .”
  • View from Hotel room ...
 of 5 bubbles 1sanjeevg, 5 Dec 2016 | Read review
“Rooms from 5th floor up, should have a better view.”
 of 5 bubbles MichaelRussellR, 1 Nov 2016 | Read review
“I would recommend room facing north. High floor.”
 of 5 bubbles seen99countries, 30 Oct 2016 | Read review
“Best view is to face the lake on the back”
 of 5 bubbles Venu77, 24 Oct 2016 | Read review
5 of 5