I stayed two nights and had great dinners at the hotel restaurants. The hotel is silent and nice. The beds feel good and the toilets and showers are nice size. Also suitable for handicaps. The hotel has a small parking hall and another is also available near by. Free wifi. The food at the restaurant is tasty and the staff is nice. Quite good connections to the nearby city centre
Ill keep it short. Decent location, 10/15 minute walk from the centre, VERY comfortable beds and nice modern clean rooms. The only thing to note is the standard rooms are twin. Might be a bonus if you dont want to share a bed with your other half?
We stayed 4 nights, the staff is very nice and kind but the hotel is dirty. The room is dusty and the bathroom was not properly clean, i went to the supermarket and cleaned myself. Especially during/right after a pandemic you expect better than this. Breakfast was nice, many choices, but then I found bugs in the salad. Also we asked for the fixed price taxi to the airport and they reserved the one without it… so we paid double the price. We used to come here years ago but we’re definitely not coming back.
Holiday Inn Helsinki West is situated on the outskirts of the city center. The hotel is almost next to Ruoholahti Metro Station (the subway) and the small Ruoholahti Shopping Center. It is only a short walking distance to the beautiful Ruoholahti Canal pedestrian zone. I stayed in a basic room and it really is quite basic as the name says. My room was very functional but there wasn't any extra there. Body lotion wasn't available. My sleep quality was very good thanks to sound proofed windows. However, it would be nice to stay in a bit better room sometimes. Public areas are renovated, beautiful and fresh colored in the hotel. There are many interesting details there. The breakfast was good. I especially loved mudcake! Service is always kind in this hotel. This is a good mid-range hotel.…
We was there only 3 days Hotel was very good , room was always clean, staff nice, brekfast was good too , a lot meals and drinks In hotel is fantastic sauna, i spend there very Racing time I recomend this hotel
Modern Hotel with friendly super helpful staff. They assisted me with all my requests and even helped me find and retrieve my cell phone from the taxi I had left it in. I was also referred to an amazing local suite of doctors as I was feeling under the weather. Just a special note of thanks for all the help even though my stay was short and sweet. It’s a must stay if you are in Helsinki as it’s close to all amenities esp. the metro to.
Due to my work I already have stayed in Holiday Inn Helsinki West Ruoholahti twice in January and I will stay here regularly in the coming months. The location isn't very central but it is only 500 meters to Ruoholahti Metro Station (the subway) and 600 meters to the beautiful Ruoholahti Canal pedestrian zone (read separate TripAdvisor reviews). The small Ruoholahti Shopping Centre (Ruoholahden Kauppakeskus) is situated next to the hotel. The surrounding area isn't very beautiful. Rooms are partly renovated. Beds are very comfort. Soundproof windows are good. I heard only quiet traffic noise and my sleep quality was very good. The heating and air-conditioning system is self-adjustable. It is quite OK but not very effective. Bathrooms look quite old but they are very functional. It is easy to take a shower without watering the whole bathroom. I have stayed in standard rooms and I don't know if they have any better rooms. It is quite odd that the phone number of the reception is different in safety precautions (131 on the cardboard label in the room) and in the emergency exit evacuation plan (101 on the door). The lobby and the renovated restaurant are extremely cozy with many interesting details. The restaurant serves as a breakfast room, too. Their buffet breakfast is very good. It even includes ready-made pancakes. Earlier they had a pancake machine but it was quite slow. So this system is much better. Service at the breakfast is extremely kind. The restaurant also has a take-in service. That means that you can choose from the menu in your room and ring them to place your order. When your meal is ready, they will give you a call. It is free to collect your portion from To Go Café in the lobby. If you want traditional room-service, they take 10 euros more. Soup of the day, sandwich of the day and salad of the day are available 24/7. Restaurant opening hours are very limited. Snacks are available 24/7 from To Go Café. They have a sauna and a mini-gym in the hotel. Actually the gym or the fitness room is extremely good although they say that it is a mini-gym. The parking hall with wide places for cars is very good, too. They even have places for cars of disabled people in the parking hall. Service is always very kind both in check-in and check-out. So I can say that this a quite nice hotel for business trips.…
Typical good service from a Holiday Inn: check-in fantastic, all information provided, nice room with both Euro and USB power points not only on the desk but against the bedside and a nice view out over the Seurasaari bay. This particular Holiday Inn use a keycard to activate not just room power but also the lifts. I ate in the restaurant that evening. The meal (a Caesar salad minus the Caesar dressing) wasn't bad, a bit dry, but there were a noticeable absence of waitresses patrolling the restaurant. I ate out other evenings after that.
My room was absolutely clean, well equipped, everything looked new. Comfortable and large bathroom with appropriate storage space. Easy to find and reach during the daytime or by taxi, but a bit more difficult from a night bus or tram. The metro station is just across the street but it closes at 11pm. Both check in and out was very quick and easy, the staff was friendly. Rich and tasty breakfast is worth the price and is served in an interesting and comfortable environment.
We stayed at the hotel for 3 nights on a weekend trip from the UK. From start to finish the staff were excellent in their friendly and attentive manner and made us feel very welcome. The breakfast was exceptionally good for a budget (albeit superior) hotel, one of the best buffet style breakfasts we have had anywhere. In terms of value for money, quality of staff, hotel amenities, breakfast, plus friendly and efficient service, I would highly recommend this hotel. Well done to all of the staff for running such a customer focused operation, particularly Eeva, Rehal and Issi, who all provided great service.