Location is nice. Main problem is lack of common areas, meaning that conference attendees taking a break means there is no public space for guests. Also breakfast: Decent and plentiful but you could be anywhere in the world with bacon, baked beans, scrambled eggs... Some local products would be an easy and well received initiative.
I'll admit that my needs and preferences are not the same as everyone's, but this hotel does very nicely for me. Location is great - I can walk to the office in under 15 minutes, I can get to it easily from the airport by train and tram (route 7 or 9) which means I can get to the hotel for just 4.20 Euros! It isn't right in the centre, but it is right next to the water, so the views are good. Some decent bars and restaurants nearby. The room is big enough and has everything you need. Bathroom could be bigger, but it is modern, clean and adequate. Breakfast is very good and the restaurant is nice. Service in the hotel has been very good and very friendly so far, and this is my fourth stay. Also, they have a very well equipped gym, which is a high priority for me. And it is open 24 hours a day, which means that you don't encounter some of the time restrictions you sometimes encounter in other hotels. If they could have a pool too, even better, but I guess that won't happen! But I am more than happy to keep booking myself in here on my future trips. …
I stayed in the businessroom. It was not as shown in any of the pictures. Chair was broken, heating was not working and tv had some line on the screen, not a big deal but from the hotel like this I actually had higher expectations. Mattress was too soft for me so I couldn't sleep and it was hurting my back. But some people love soft mattresses so I understand that there is always people not okay with the mattress. :) The staff was nice and breakfast was good. The view was amazing and location good aswell.
A very pleasant experience. Mr. Timothy made a huge difference. The breakfast was of very high quality. Location was great. The bed was very comfortable. The shower was the highlight. The Sauna in the room was brilliant.
If I'm not mistaken this is my 15th or 16th stay in this hotel in the last 3 years and as always I am satisfied with everything. Professional service, courteous staff and great location with great views.
I spent 3 nights in this hotel, and I cannot be more satisfied about my stay. I will list below my experience: - The location is perfect: Very quiet since it’s not central. Close to the West Terminal 2 sea port and the central station. There’s a tram station, right outside the hotel. - My room was very clean, spacious and offers stunning views of the sea. I couldn’t get over how beautiful the views are from my windows. - Breakfast was fine. - The Staff were amazing. Every single one of them, especially Carolina. She was extremely helpful and polite. Many thanks to her for making my stay a pleasant one!
I stay in this hotel about once a month due to my work. They have many different room types but all of them have same pro's and con's. Rooms are quite big and stylish. Air-conditioning is self-adjustable. Bed linen are very comfortable and sleep quality is good. This may be the reason that many flight attendants stay in this hotel. Breakfast setup is extremely beautiful. However, there are also some con's. The quality of room cleaning is variable. Usually it is extra high but not always. Rooms are too hot for me in winter. Also the water temperature (even at its coldest) of a shower is too hot but water pressure is quite low. There are shampoo, body soap and conditioner dispensers in the shower room but they don't work well. Those dispensers seem to be incorrectly installed. Shampoo and soap bottles sink too deep and it is hard to press a cap and get any shampoo or soap. The bottom of the dispenser should be installed higher with the adjusting screw. They promised to me that they are going to fix this problem in the near future. I hope so. I always ask bay and harbor view. Actually this isn't a real seaside hotel with sea view but that bay and harbor view is quite beautiful. You may here some traffic noise in rooms with view but so low noise level doesn't affect my sleep quality. If you want to have total silence you can ask a room with courtyard view. In summary I can say that this hotel is very good but not the best one in Helsinki. However, it is always a pleasure to stay here.…
I really suggest if you are travelling with two children. They have rooms with two double beds, really comfortable with children. Breakfast 5+, short walk and you are in the heart of Helsinki! Slept well!
I stayed at this hotel for One Night. The location Close to city centre is convenient, easily accessible with tram. The hotel room was good, spacious and airy. The bath room was not very big, but adequate. The room was not properly cleaned, I found some paper napkins by the bed. The bed was comfortable and I slept well. The breakfast was excellent, very nice selection. I also liked the omelette station at breakfast, delicious. The hotel staff was helpful, with the exception of One Guy in the reception, who could not find me a spoon (I had to go to the restaurant myself to get One). I like the hotel, but it can be better.
I have stayed at this hotel for at least three different times. Despite that some of their policies mean well, their substandard implementation has negative repercussions. Specifically, this hotel provides cleaning of rooms every three days, unless a guest requests otherwise. The problem is that cleaning services have been rather substandard recently (e.g. hair in bathtub, no substitution of all towels, no replenishment of consumables like toilet paper, dirty towels left behind - in fact I found some dirty towels from previous guest in closet). Another issue has been the problematic plumbing in rooms. Specifically, in two of my stays it was impossible to regulate water temperature to a comfortable level (water was way too hot). Also, some faulty shower fixtures resulted in very low shower head water pressure. A less important issue is their very uncomfortable pillows (they are way too soft for my taste - when asked to supply a hard pillow, what was supplied was not much better). Sad to see their service deteriorate. Other than that, the hotel is in a good location, personnel means well and responds to requests. Breakfast is very good.…