Hotel in a good location, quiet surroundings, pleasant atmosphere in the hotel, friendly staff. It's a pity that the Congress Hall across the street blocks the view from the Hotel to the marina, but it's a nice view from the terrace of the Congress Hall.
Hotel in a fine style - rebuilt from an old warehouse. Comfortable, clean, everything one can need is on the place. Position is wonderful especially if one travels with the boat but centrum is very near. Great breakfest buffé with some extremelly tasty Finnish things.
The Scandic Grand Marina is well located near the Viking ferry terminal, tram stops and comfortably within walking distance from the city centre. The hotell is well equipped, has good sound-proofing and accommodating staff - a pleasure to stay at.
Great and impressive place, overally tidy place with great value. Very flexible customer service. First I booked the wrong date but that was not a problem, they changed the date to real one without extra costs.
Perfect location near all the best tourist attractions in Helsinki, for example Kauppatori (market), Suomenlinna (by ferry), Esplanade ("Espa") and Merisatama. Friendly atmosphere and great breakfast! Also, the building has an interesting history.
It is not a new hotel, but very tidy and nice and in a perfect location, very close to the city center. Breakfast is excellent, there is so wide choice of different foods to choose from, also warm dishes. For my surprise there was also a water kettle in a room and a selection of teas (I guess maybe coffee, too, but as I drink tea, I did not notice :-) It was very nice surprise! Just the cups are too small for the tea, so I used two cups for one tea bag :-)
The location was great..very close to the centre and to all the turistic areas.The room was pretty good and clean and the breakfast amazing...they have a huge buffet! I would repeat if I go to Helsinki again
The location is very good, you can use the tram. Breakfast was excellent. This time the room was not as comfortable as before. Noise from the neighboring room and hallways. The lamp was missing from the room. Otherwise basic.
We have stayed at the Scandic Grand Marina in the past and we have always considered the hotel to be fairly good. On this occasion we stayed at the hotel for 2 nights. This time we had a very bad experience as the mattress in our room was horrible. The mattress was so soft that it reacted to every movement and one sank inside the mattress, that is how soft it was. After we discussed with the front desk about the poor mattress, the front desk offered to move us to another room. We moved our belongings to the new room and the bed was equally poor. Furthermore, in the second room we could hear the plumbing make a load noise everytime someone opened the faucet in their room. The quality of the bed is critical as you expect to be able to sleep well during your stay. That was not the case for us this time. We complained about our experience at check out. The front desk person offered us bottles of water for our troubles. We declined the bottles of water. The location of the hotel is very good if you want to visit the Helsinki city center. The breakfast is very good and offers something for everyone.…
This is our favorite hotel after a Viking cruise. The hotel is located near Viking Terminal. This time we booked a standard room at a senior rate of 104 euros. As my partner is a Scandic TOP Level member, we were upgraded to a spacious superior room. The only thing we missed in our room were the bathrobes. Three weeks ago, we were upgraded to a superior room at Scandic Paasi. There were bathrobes but a missing kettle for making coffee. Here you could find the kettle. I wonder why Scandic cannot harmonize the room equipment in their hotels. So when staying in a superior room you will know what you will get. At this hotel, bathrobes start only from superior sauna rooms. Actually, our room has been a previous superior extra room because you could find both body lotion and hair conditioner from the bathroom. However, the hair conditioner had been accidentally replaced by body lotion. While being in the shower, I wondered about the odor of the hair conditioner and suspected that it is probably body lotion. I opened the wall bracket and yes, it was body lotion also here. The breakfast has always been well handled here. You can find more tables from the bar.…