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Crowne Plaza Helsinki - Hesperia

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Mannerheimintie 50, Helsinki 00260 Finland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (653)
Room & Suite (335)
Dining (92)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 16/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Helsinki - Hesperia
Updated 16/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 75 hotels in Helsinki
Location
Cleanliness
Service
Value
Re-opened in October 2020, the uniquely revamped high-quality Crowne Plaza Helsinki - Hesperia invites you to enjoy the new era of the legendary hotel. The Crowne Plaza Helsinki - Hesperia - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. You can feel the inspiring atmosphere as you enter the hotel lobby. The new Hesperia Restaurant & Bar takes you into the world of authentic flavors. The individually decorated rooms offer a high level of amenities and the Sleep Advantage program boosts the best possible sleep. The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free WiFi, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. The state-of-the-art Forever Töölö Fitness Club is at your disposal free of charge. The meeting rooms and the Hesperia Ballroom create a wonderful setting for events. For guests coming by car we provide a garage with car wash service. The hotel is located close to Helsinki’s main cultural and sports landmarks, next to Hesperia Park and a short walk from the city center. Situated opposite the Finnish National Opera, close to the Finlandia Hall, the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Car hire
Conference facilities
Banquet room
Car park
Wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Meeting rooms
Facial treatments
Full body massage
Head massage
Makeup services
Massage
Neck massage
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, Finnish, German, Swedish

Location

Full view
96Great for walkers
Grade: 96 out of 100
47Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
1279Reviews23Q+A100Room tips
Traveller rating
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Popular mentions
Mikael F wrote a review Apr 2021
Vantaa, Finland19432 contributions1187 helpful votes
+1
Originally, we booked a Junior Suite for 135 euros. During check-in, there was an upgrade available to a Suite at a price of 85 euros. The usual price for the suite is around 350 euros. Besides the 42 Junior Suites on every floor, there are four suites on the top 9th floor. One bigger Crowne Suite and three smaller Suites from which two are called Finlandia Suite I & II. Together they form a big Finlandia Suite (116 sqm) with two living rooms and two bedrooms. We stayed at Finlandia II. Our living room was equipped with a counter that can be used as a bar desk. Finlandia I has a dining table for six persons. For us, a wide window sill acted as a dining table with panoramic views. The windows of all Suites (not Junior Suites) overlook the beautiful Töölönlahti bay and the Helsinki city center. Finlandia Suites have quite different decor compared to the other rooms. They have been renovated already before the last renovation last year. The biggest difference can be seen in the bathrooms. Actually, they are much more stylish than in the most expensive Crowne Suite. Because of the restaurant lockdown in most parts of Finland, the Club Lounge was closed. Also, the breakfast was a takeaway breakfast from the buffet that was very extensive. That was our best takeaway breakfast so far. The Club Lounge service was compensated with a complimentary minibar (except spirits) and tapas plates fetchable from the lobby bar. The reception staff was very friendly.
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Date of stay: April 2021
Rooms
Location
Service
1 Helpful vote
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Response from Hotel Crowne Plaza Helsinki-Hesperia, Owner at Crowne Plaza Helsinki - Hesperia
Responded 1 May 2021
Dear Mikael F, thank you for the wonderful and broad review of our Crowne Plaza hotel. It is so good to see that you have experienced a good stay with us, it is very important. I am also very happy because despite these special times when services are a bit different from the usual, you have concidered these changes well carried out. The take away breakfast became an everyday life for our guests and it is awesome to read that it was the best kind so far for you. We can`t wait to see you again and to provide a service to remember. I will forward your kind words to all of my colleagues to boost up the Vappu day! BR, Merlin from Crowne Plaza Helsinki hotel
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Heidi R wrote a review Feb 2021
Southern Finland, Finland386 contributions92 helpful votes
Formerly known as Hotel Hesperia has had a huge renovation and we were ready to spend our 19th anniversary there. Hotel is nice, good located and has the best gym in town with the pool. Those guests who has a Club room or suites has a right to visit 9th floor lounge and enjoy free drinks and snacks every day at 6 to 8 pm. All the public areas looked nice and fresh and the room was clean and spacious (junior suite). Extra bonus was a bath tub. Restaurant at ground floor has a little bit confusing menu. I can understand that they want to bring some portions straight from the 70’s when the Hotel was originally build, but why ramen?? These fusion menus might satisfy somebody else, but not me. Also the selection was quite limited. However, our dinner was good. Parking space is also available, but with extra charge as usually. Good selection of shampoos, etc. in bathroom but the mirrow was in odd place, much too high for short persons like me. Also the towel rack was in dangerous place on top of the toilet seat, my husband hit his forehead more than once to it. And I also missed a better lightning in toilet while make up. However, overall our experience was good and I can easily recommend this Hotel as well as couples, friends and business travellers. And at last, staff was REALLY nice and polite.
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Date of stay: February 2021Trip type: Travelled as a couple
3 Helpful votes
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Response from Hotel Crowne Plaza Helsinki-Hesperia, Owner at Crowne Plaza Helsinki - Hesperia
Responded 13 Feb 2021
Good morning dear 873heidir and thank you for a beautiful review. We had a discussion as you were checking out that we will put an extra effort into making sure that guests of all heights would feel comfortable and that they are taken into account. Our Hesperia restaurant is all about diversity and also a big dash of the old Hesperia. I am so happy to see that you have enjoyed your stay with us and I will surely forward this to all my colleagues in all departments to brighten the day! I wish you a Happy Valentine`s day and hope to see you again soon! BR, Merlin from Crowne Plaza Helsinki hotel
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Mikael F wrote a review Jan 2021
Vantaa, Finland19432 contributions1187 helpful votes
+1
This was our second time at this hotel after its complete renovation. Last time, we also booked the biggest Crowne Suite but it was not ready yet and we were moved to a Club room. Because our Christmas trip to the Canary was canceled, we had to make new plans for Christmas. We made a two-night reservation for the Crowne Suite. The sale price of 302 euros per night was good. It included access to the Club Lounge and breakfast which at the moment is served only in the restaurant. There is only one Crowne (Executive) Suite and it is located on the 9th floor which is the Club floor with the Club Lounge. Three smaller suites and Club rooms are on the same floor. Junior Suites are located on every floor. Crowne Suite is a very spacious suite (86 sqm) with an expansive living room with two sitting groups and a dining area. The new decor is stylish. The bathroom is in its original state but functional with a separate tub and shower. The view in the direction of the city center is panoramic. The Club Lounge has also a new stylish decor. The evening service with snacks and drinks (wine, beer) is 18:00-20:00. This time the hotel was quite empty and it was plenty of space in the lounge. However, if the hotel is full the lounge is quite small considering that 60 rooms have access to it. The breakfast was very pleasant also this time. It was calm and the service was very friendly. The food selection is wide. You can also order omelets.
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Date of stay: December 2020
Value
Service
Sleep Quality
1 Helpful vote
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Response from Hotel Crowne Plaza Helsinki-Hesperia, Owner at Crowne Plaza Helsinki - Hesperia
Responded 1 Feb 2021
Dear Mikael F, thank you for the nice words and feedback. It was a pleasure have you with us and see that you and your friends were enjoying the stay. We are maybe not as warm as Canary but at least our live music maybe warm atmosphere. It was unfortunate that we couldn't offer Crowne suite at the first time! I wish you happy winter time. Sincerely, Aino Jurvanen Crowne Plaza Helsinki
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MP123 wrote a review Nov 2020
Helsinki, Finland8 contributions9 helpful votes
Thank you for the great stay! Lobby, restaurant and room all fresh out of the renovation. Staff making you feel welcome from the first step. Credits for the lounge with tapas & refreshments! Stayed in a junior suite and will return next time with family.
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Date of stay: November 2020Trip type: Travelled solo
1 Helpful vote
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Response from Hotel Crowne Plaza Helsinki-Hesperia, Owner at Crowne Plaza Helsinki - Hesperia
Responded 31 Jan 2021
Dear 329mp123, thank you for your time to leave feedback on your stay with us here in Crowne Plaza Helsinki. I am happy to hear you enjoyed our renovated hotel and atmosphere. Indeed new Lobby and restaurant is more welcoming! Rooms are nice and fresh. I have forwarded your comments also to Food and beverage team. All the best! Sincerely, Aino Jurvanen Crowne Plaza Helsinki
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Fredrik S wrote a review Nov 2020
1 contribution
Actually no idea if restaurant is good or not... Had a reservation for our 1st anniversary and really looking forward to a night out with the wife. Arrived on time, waited to be seated for about 5 min and was finally asked if i had reservation. 15 mins later we left dissapointed. Restaurant quite busy but not busy enough for us to accept this disapointment and lack of customer service.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from CPH Staff Hotel, Owner at Crowne Plaza Helsinki - Hesperia
Responded 15 Nov 2020
Good evening dear fredriksD4073MB and thank you for your valuable riview. I am so sorry to read that our restaurant did not surprise you positively but left quite a lot to be done better. We would love to reach to the full potential in serving you in the restaurant if you may visit us again. You are able to send us your wishes to hotel@crowneplazahelsinki.fi and we will do our best to compensate you experience. Your review will be shared to the entire staff to ensure a better performance from our side. BR, Merlin from Crowne Plaza Helsinki hotel
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PRICE RANGE
US$124 - US$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza helsinki, helsinki crowne plaza
FORMERLY KNOWN AS
Radisson SAS Hesperia Hotel Helsinki
LOCATION
FinlandUusimaaHelsinkiTaka-Töölö
NUMBER OF ROOMS
349
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Frequently Asked Questions about Crowne Plaza Helsinki - Hesperia
Which popular attractions are close to Crowne Plaza Helsinki - Hesperia?
Nearby attractions include The Sibelius Monument (0.4 km), Finnish National Opera (Suomen Kansallisooppera) (0.3 km), and Hesperia Park (0.1 km).
What are some of the property amenities at Crowne Plaza Helsinki - Hesperia?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Helsinki - Hesperia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Helsinki - Hesperia?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Helsinki - Hesperia?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Crowne Plaza Helsinki - Hesperia?
Conveniently located restaurants include Ravintola Kuu, Ravintola Aino, and Elite.
Are there opportunities to exercise at Crowne Plaza Helsinki - Hesperia?
Yes, guests have access to a fitness centre, a sauna, and fitness classes during their stay.
Are any cleaning services offered at Crowne Plaza Helsinki - Hesperia?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Helsinki - Hesperia offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Crowne Plaza Helsinki - Hesperia?
The staff speaks multiple languages, including English, German, Swedish, and Finnish.