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Full view
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360
Panoramas (17) Room & Suite (645)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#9 of 75 hotels in Helsinki
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Haven is an elegant and stylish boutique hotel by the South Harbour and the Market Square in Helsinki. Hotel Haven’s 137 comfortable and spacious hotel rooms, its versatile meeting facilities, the bar, the three high-class restaurants and a gym provide luxurious experiences for any and all tastes.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast buffet
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
VIP room facilities
Laptop safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbour View
Languages Spoken
English, Finnish, Swedish
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
183Restaurantswithin 0.5 km
103Attractionswithin 0.5 km
Contact
Unioninkatu 17, Helsinki 00130 Finland
Name/address in local language
Getting there
Helsingin yliopistoHelsinki Metro8 min
RautatientoriHelsinki Metro10 min
Car HireSee all Helsinki car hire
1559Reviews11Q+A100Room tips
Reviews
Traveller rating
- 975
- 444
- 98
- 20
- 22
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Popular mentions
Spent one night with husband and baby in one of the larger rooms called Helsinki suite. Overall the hotel is nice and the staff is friendly, but I was missing the "wow-moment". I'm sure it was very exclusive and luxurious when it was first opened but it has seen it's best days. The rooms facing the street are very noisy! Even on the 7th floor. Nothing to complain - but to write home about.
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: Rooms facing the street are noisy, even on higher levels. We don't mind a bit of traffic and...
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Helpful
Response from Heidi Tarilo, Other at Hotel Haven
Responded 2 weeks ago
Dear 999suvik, Thank you for having stayed with us and taking time to review us here. I am glad to hear your overall stay was nice and you found our staff friendly. However, I am sorry to hear you were not able to get a wow effect during your stay. We will look into what we could do about updating the suites and also the sound insulation. We will double check with maintenance that the windows are indeed thoroughly locked and have someone check the structures if needed. We truly hope to have the pleasure of welcoming you back here as our guest to show you what we can be at our best. Meanwhile, please do not hesitate to contact me if I can assist you in any way. Wishing you a lovely rest of the autumn, Heidi Tarilo Front Office Manager Hotel Haven
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Hotel's Favourite
Best breakfast in town. Beautiful old breakfast room with nice view. Quiet hotel and good location near shops and restaurants. Comfy rooms, clean and peaceful. Perfect for couples or ltravellers. This hotel is my choice every visit in Helsinki.
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Date of stay: May 2021Trip type: Travelled as a couple
Helpful
Response from Hotelli Haven, Other at Hotel Haven
Responded 8 Jun 2021
Dear Laaksan, Thank you so much for the kind words! We are beyond excited that you enjoyed your visit and wish to see you again as soon whenever life brings you to Helsinki. In the meantime, enjoy your summer! With best regards, Santtu Ahola Duty Manager
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This was my second visit to Helsinki and I think I found my new favorite hotel. Hotel Haven is an elegant boutique hotel near the harbor/Market Square area. Every staff member I interacted with (front desk, bar, breakfast) were professional and friendly. My room 808 was a prime superior room - large room, king sized bed, city street view, large bathroom with bath/shower combo. Room was nicely decorated, had a wall of windows and including a sitting section featuring a large sofa, coffee table, desk and flat screen TV. The location was perfect - around the corner from Esplanadi and walking distance to many sites. I hope to stay here on my next trip!
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Date of stay: September 2021
Location
Cleanliness
Service
Helpful
Response from Hotel Haven Reception, Guest Services / Front Office at Hotel Haven
Responded 7 Sep 2021
Dear erins141, I would like to warmly thank you for your time to write such a lovely review. It was our pleasure to have you here as our guest. I am thrilled to hear that you were so pleased with all the aspects of your visit. It is especially heartwarming to hear compliments of our lovely staff. I do truly hope we get to welcome you back soon! Best regards, Heidi Tarilo Front Office Manager Hotel Haven
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Hotel in very good location, spacious and nicely decorated rooms, bath amenities from Byredo. Breakfast is very good - fresh bread, tasty butter, perfect coffee etc etc. But very strange service. Staff is very polite but never apologise for their mistakes. And never smiles. Fore example, I ordered fried eggs for breakfast, waited for almost half an hour, then we decided to go. Waiter see us leaving and asked: “You didn’t get fried eggs until now? I go to kitchen to cancel it”. Not “I am sorry” or something like that. Top of the top was they situation during checkout. Instead of EUR 1.200 we have been charged EUR 1.500. After quite a long time and discussion amount EUR 1.200 has been confirm. Again - no apologies from the Front Desk lady. No smile. This is not what you can expect from 5 stars hotel.…
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Date of stay: August 2021
Location
Cleanliness
Service
Helpful
Response from Heidi Tarilo, Other at Hotel Haven
Responded 23 Aug 2021
Dear Anton261069, Thank you for taking time to review us and having chosen us for your stay in Helsinki. I am glad to hear you enjoyed the rooms and our delicious breakfast. However, I am sorry to hear you were not satisfied with our service, especially since we normally receive such appraisals regarding our staff. I will go through this feedback with our staff to ensure high service standards in the future as well. I do hope we get to welcome you back to Hotel Haven again to show you what we can be at our best. Meanwhile, I wish you a lovely fall! Best regards, Heidi Tarilo Front Office Manager Hotel Haven
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+1
We went to a hotel Haven this year to celebrate Valentine’s Day with my wife. Hotel Haven is luxury boutique hotel in downtown of Helsinki. Many famous people has stayed in this hotel so we had some high expectations when we were about to step in to this oasis of luxury near by the sea. Lobby area did look cozy even though bit small. Check in went fairly quickly and in no time we were ready to explore our beautiful room. Room Prime superior room 620 had that classical elegance and it reminded us a bit of the room in which we stayed in hotel Kamp. Room was really spacious and beautiful. We liked how the bed and couch were positioned in a way that you were able to watch TV from both. We usually love to watch movie before sleeping and in this room watching tv had been made really easy. In some hotels it's such hassle when you need to start moving tv or worst case scenario furniture to just able to watch tv from bed. Tv of course had chromecast so we were able to watch whatever we wanted. Room was not clutched of furniture's which made the room feel even more spacious. Everything in the room was well placed and served the purpose. I especially liked huge beautiful white mirror just right side of the door. Minibar had all the essential drinks and snacks. If the rain surprised you and you forgot to take an umbrella with you, no worry as there is umbrella waiting for you in one of the wardrobes of the room. We loved spacious bathroom which had separate shower and bathtub. They only have few prime superior rooms that have both so remember to request it when booking the room. There was speaker installed in the bathroom so you could stream music or listen news while having a shower or brushing teeths. Fun little curiosity was the rubber whale in bathtub. Gym Gym was really small. Smallest I've seen in hotel by far. It felt something like you could have at your home. Well they had dumbbells, treadmill, and couple of others but if you really need all around good workout then better look elsewhere. Breakfast Breakfast was served in stunningly beautiful sundman house which is second oldest stone building in Helsinki. Breakfast selection was not the biggest but still good enough to fill your stomach, best I remember the breakfast was from shrimps and delicious chocolate cake. Still building itself elevated breakfast experience by hundred as the building had so much eye candy to see. Wherever you laid your eyes you were mesmerized by the beauty of the room. You were not only eating by your mouth but by your eyes too. From windows you were able to see market square and orthodox church. No other hotel in Helsinki can compete with the views of hotel Haven. Conclusion It was all around a beautiful boutique hotel. Room had that beautiful classical decor which we are fans of and whole hotel oozed personality. Breakfast also did make an impact, not with its selection but how grand the building itself was. Big points also from the beautiful views. Most important sights of Helsinki were just couple steps away. When you get out from the hotel you can see right away perhaps the most prominent sights of Helsinki, white Helsinki cathedral and beautiful orthodox church on the hill. Boat to Suomenlinna is also waiting you just couple steps away. Yes Kämp is more central but Haven is closer to all main sights of Helsinki. Haven doesn't have spa or even a sauna which is bit strange as Finland is country of millions of saunas. Well there is allas sea pool nearby which has all the bells and whistles or you can walk kämp and use their spa. All and all it was lovely experience and haven will be one of those hotels where we are definitely coming back again after we have finished our mission to stay in all of Helsinki’s 4-5 star hotels Highlights +++ Beautiful and spacious room +++ All the important sights are near ++ Breakfast room/building Room for improvement -- No sauna or spa -- Tiny Gym - Breakfast selection…
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Date of stay: March 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Hotel Haven, Guest Services / Front Office at Hotel Haven
Responded 29 Jul 2021
Dear MakeMonroe, Thank you for having chosen us for your stay and especially for taking time to write such a detailed review! I am so happy to hear you enjoyed your stay overall. Also, we are very thankful for all the recommendations for improvements, we will look into these. I truly hope we get to welcome you back at Haven! Meanwhile, I wish you the most amazing summer on behalf of the whole haven team. Best regards, Heidi Tarilo Front Office Manager Hotel Haven
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PRICE RANGE
US$189 - US$279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
haven hotel helsinki
LOCATION
FinlandUusimaaHelsinki
NUMBER OF ROOMS
137
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Claim Your Listing Frequently Asked Questions about Hotel Haven
Which popular attractions are close to Hotel Haven?
Nearby attractions include The National Library of Finland (0.4 km), The Esplanadi Park (0.4 km), and Helsinki Cathedral (0.4 km).
What are some of the property amenities at Hotel Haven?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Haven?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Haven?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Haven?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Haven?
Conveniently located restaurants include Finlandia Caviar, Toca, and Spis.
Are there opportunities to exercise at Hotel Haven?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Haven located near the city centre?
Yes, it is 0.7 km away from the centre of Helsinki.
Are any cleaning services offered at Hotel Haven?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Haven?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Haven offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.