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Santa's Hotel Santa Claus

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Korkalonkatu 29, Rovaniemi 96200 Finland
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Traveller (422)
Room & Suite (129)
Dining (31)
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About

#9 of 14 hotels in Rovaniemi
Location
Cleanliness
Service
Value
In the heart of Rovaniemi, Santa’s Hotel Santa Claus is an ideal place to stay on your visit to the Official Hometown of Santa Claus. Arctic adventures, Lappish culture, art and, entertainment, as well as safaris and excursions under the midnight sun or the long polar winter, are all just steps away from our hotel. Our full-service hotel has a 24/7 reception, excellent conference facilities, in-house a la carte restaurant, bar and, cafe as well as a small casino. We are happy to tailor holidays and events for individual travelers, high-end guests as well as meetings and incentives groups. Santa’s Hotel Santa Claus has a total of 170 rooms just waiting for you to accommodate.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Game room
Billiards
Indoor play area for children
Highchairs available
Paid private parking on-site
Car park
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Evening entertainment
Board games / puzzles
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
First aid kit
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Spanish, Finnish, Italian and 1 more
759Reviews29Q+A53Room tips
Traveller rating
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Popular mentions
Patrik L wrote a review Jul 2020
Vaasa, Finland67 contributions56 helpful votes
The town it self has absolutely nothing to offer, but we knew that before arrival. We stayed here for 1 night in the basic room. The room was wuite okay, except for the beds and especially the pillows. I was extremely tired as I was driving from Helsinki to Norway, but couldnt get more than an hour of sleep. The room decor was modern and bathroom was good sized. Breakfast was alright, could have offered scrambled eggs... even during the pandemic and not just a bread and youghurt.
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Date of stay: July 2020Trip type: Travelled with family
2 Helpful votes
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Response from Helena Jokelainen, Guest Services / Front Office at Santa's Hotel Santa Claus
Responded 16 Jul 2020
Dear PatrikL245, Thank you for your stay in Hotel Santa Claus and your feedback. We are pleased to hear that you liked the hotel room's decor and the size of the bathroom. However, we are truly sorry that the bed and the pillows were not well suited for you and you couldn't get much sleep. Our staff is always ready to help in situations like this. During the summer we have breakfast served in our café with limited selection. However, we are glad to get suggestions! We appreciate your feedback as it will help us improve our services further. Have a nice summer time and welcome again! Kind regards, Helena
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wondereyes wrote a review Jun 2020
Bucharest, Romania2,260 contributions78 helpful votes
+1
But the stay was very pleasent. Hotel is well situated, nice, very well equipped. Staff is nice. The only thing i didn't like was that I could not work with the AC as I liked. I understod it was not possible to switch as you liked in your room, but only at hotel level. Breakfast was good.
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Date of stay: August 2019
Rooms
Service
Sleep Quality
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Response from Helena Jokelainen, Guest Services / Front Office at Santa's Hotel Santa Claus
Responded 16 Jul 2020
Hello, Thank you for your stay and feedback. We are glad to hear that you enjoyed your stay here even though you didn't meet Santa himself! However, we are sorry to hear that you would have liked to adjust the AC more. The temperature can be adjusted from the room a little bit, but not by several degrees. It is nice to hear that you enjoyed also our breakfast in the café. Have a great summer time and welcome again! Kind regards, Helena
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michael c wrote a review Jun 2020
Ahus, Sweden1,005 contributions277 helpful votes
Considering they just opened up after the Corona Pandemic a few days ago, they are offering friendly service and check-in facilities. Not possible to dine in the restaurante yet nor breakfast in the restaurant. we did receive a breakfast bag instead which was ok considering the surcomstances.
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Date of stay: June 2020
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Service
Sleep Quality
Trip type: Travelled on business
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Response from Helena Jokelainen, Guest Services / Front Office at Santa's Hotel Santa Claus
Responded 16 Jul 2020
Hello, Thank you for your stay with us and your nice feedback, we appreciate it! We are pleased to hear that you enjoyed our friendly service and found the breakfast bag sufficient. At the moment things are getting more and more back to normal. Have a lovely summer time and welcome again! Kind regards, Helena
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staceyvols wrote a review Mar 2020
Greenville, South Carolina262 contributions110 helpful votes
We stayed here 3 nights, a group of 8, 4 rooms. We had wanted to stay at another hotel that was sold out. I’m glad. This place was great. We took the overnight train to Rovaniemi. We got to hotel around noon, the rooms were ready which is always a happy welcome. The rooms were very comfortable, basic hotel room. King bed, mini bar with fridge, nice size bathroom. We each had a balcony, but it being in the 20s outside we only used it to keep beer cold! Breakfast was included. It was a Buffett. Very large variety, cereals, waffles, cheese, meats, eggs, yogurt, juices, coffee, teas. The location was great. We could easily walk to bars, restaurants, a little mall that had a market and liquor store.
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Date of stay: February 2020
Value
Rooms
Service
2 Helpful votes
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Response from HotelSantaClaus, duty manager / reception at Santa's Hotel Santa Claus
Responded 9 Mar 2020
Dear staceyvols, Thank you for your stay in Santa's Hotel Santa Claus and your lovely review. We appreciate it! We are delighted to hear that you enjoyed your visit fully. Even though we still have the high season here, we do our best to give our guests early check in when possible. In case it is not possible, we also have a luggage room where guests can store their luggage free of charge. Our Superior double rooms with balcony are very popular among our guests, also during the winter time, as they have a nice view over the city. It is nice to hear that you liked the rooms, the buffet breakfast and also our central location. As we are located in the heart of the city center, it gives easy access to activities and shopping. We hope you will have the chance to visit Rovaniemi and Santa's Hotels again in the future! Kind regards, Helena
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Ramanna M wrote a review Feb 2020
Hyderabad, India28 contributions39 helpful votes
this centrally located hotel with lots of shopping centers in surrounding areas. hotel is neat and clean, also having stairs to climb. room size is average and good for two people with separate cots, washrooms area is temperature controlled, but for the first time i have noticed the faucet besides commode in European continent, its connected with wash basin tap where you have to ON the tap to use the faucet otherwise no water in tap. you have to collect toilet items like toothbrush and shaving items from reception as no other hotel staff to help you. breakfast is good but nothing left for Indians. you can do shopping in the lobby itself for souvenirs.
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Date of stay: February 2020
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Service
2 Helpful votes
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Response from HotelSantaClaus, Guest Relations Manager at Santa's Hotel Santa Claus
Responded 11 Feb 2020
Greetings from Santa Claus hotel, Thank you for choosing to stay with us. Further, please know that your feedback is much appreciated as our guests' feedback gives us valuable information when it comes to the quality of our products and services. The faucet beside the commode is very common here in Finland and, can also be found in other parts of Scandinavia. You are correct regarding your comments about extra toiletries, we don't supply our standard rooms with toothbrushes, shaving kits etc., as they are quite rarely asked nowadays and, since we are an eco-friendly hotel we try to avoid using dispensable products if possible. However, if our guests are in need of some items, they are, naturally, more than welcome to inquire if your reception has them. Further, about our breakfast, special diets are to a certain extent available on request as we do understand that our guests may have various preferences regarding their diets. We are pleased to hear that you enjoyed your stay with us and we hope to see you again in the future. Thank you again for taking the time to write the comments. Have a lovely day. Best wishes, Mia Niemelä Guest Relations Manager Santa's Hotel Santa Claus, Rovaniemi
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PRICE RANGE
US$130 - US$237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion santa claus, clarion hotel rovaniemi, claus hotel santa, santa claus hotel, clarion rovaniemi, rovaniemi clarion
FORMERLY KNOWN AS
Clarion Hotel Santa Claus
LOCATION
FinlandLaplandRovaniemi
NUMBER OF ROOMS
170
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Frequently Asked Questions about Santa's Hotel Santa Claus
Which popular attractions are close to Santa's Hotel Santa Claus?
Nearby attractions include Lumberjack's Candle Bridge (0.3 km), Angry Birds Park (0.5 km), and Lordi's Square (0.1 km).
What are some of the property amenities at Santa's Hotel Santa Claus?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Santa's Hotel Santa Claus?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santa's Hotel Santa Claus?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Santa's Hotel Santa Claus?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Santa's Hotel Santa Claus?
Conveniently located restaurants include Ravintola Roka -Street Bistro, Cafe & Bar 21, and Kauppayhtiö.
Are there opportunities to exercise at Santa's Hotel Santa Claus?
Yes, guests have access to a sauna during their stay.
Is Santa's Hotel Santa Claus located near the city centre?
Yes, it is 0.2 km away from the centre of Rovaniemi.
Are any cleaning services offered at Santa's Hotel Santa Claus?
Yes, dry cleaning and laundry service are offered to guests.
Does Santa's Hotel Santa Claus offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Santa's Hotel Santa Claus?
The staff speaks multiple languages, including English, Spanish, Italian, Swedish, and Finnish.