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Arctic City Hotel
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Avg. €138 /night, 9/13 - 9/14
€138
per night
€123
per night
€107
per night
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4.0
#7 of 13 hotels in RovaniemiLocation
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Arctic City Hotel is a unique family-owned hotel set right in the very centre of the town of Rovaniemi next to the main shopping areas, only a few kilometers away from the Arctic Circle and Santa Claus Village. All the main activity providers are conveniently based within walking distance from the hotel. Arctic City Hotel's doors were opened in March 1978. Since that the family-owned hotel has been serving quests for three generations already. Nowadays our distinctive 4* hotel boasts modern interiors, creating a sense of warmth and peacefulness. Each of the hotel's 90 rooms has its own character and heart. The hotel has two restaurants and free parking, sauna and WiFi. The excellent location of the capital of Lapland provides a perfect departure point for your adventures.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Concierge
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Russian, Estonian, Finnish and 3 more
Location
Pekankatu 9, Rovaniemi 96200 Finland
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Rovaniemi Airport
8.1 km•
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Car Hire
68 Restaurants
within 0.5 kilometers
797Reviews11Q+A53Room tips
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Detailed Reviews
Our group of 20 found this hotel ideal to our needs. The rooms are clean, warm, comfortable, quiet, just what we needed for a good night's sleep after a day of activities. While the rooms are compact, there is enough space for 2 people with 2 large check-in bags plus 2 small carry-on bags, etc. The trick is to place one large bag on the sofa, the small bags on the chairs so that floor space is not taken up.
It is very convenient to go walking out and about the hotel.
The buffet breakfast is a very good way to start the day.
It is very convenient to go walking out and about the hotel.
The buffet breakfast is a very good way to start the day.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria G, Guest relations at Arctic City Hotel
Responded 21 Feb 2020
Dear Nick_ng, Thank you for your feedback! It's nice to hear that you and your group enjoyed your time in our hotel and you found our rooms comfortable. We hope to see you again in Rovaniemi! Kindest regards, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived from England at around 10.30pm after a delayed flight we found the welcoming friendly reception staff and extremely clean cosy warm hotel a delight, we had two rooms for our family 208 and 210.. Members of the family staying in 210 who rather enviously had towelling robes complimentary did say they preferred 208 because there was a carpet and a bigger shower area.. Us in 208 enquired if we too could get robes but surprisingly we were told we would have to pay for them we found it strange that some rooms had them and others did not! The rooms were a comfortable temperature for us. Superb breakfast what a feast in a very cosy atmosphere. We enjoyed some evening meals in the more casual Bulls bar situated in the basement of this hotel which suited our family better.This hotel is in a very good location for a walk to the river, the tour companies and all around the small city with a 24 hour shop just across the road which was perfect for snacks etc...With regular buses right outside going to the airport and Santa's Village... I Would highly recommend this hotel...
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Gröhn, Guest Services / Front Office at Arctic City Hotel
Responded 18 Mar 2023
Hi, Thank you for writing us this review. We are truly happy to hear that you had a lovely visit with us and that you highly recommend us! We're glad that you especially liked our breakfast. However, I'm sorry to hear about the inconvenience with our bathrobes. We indeed don't have bathrobes in all our room categories as they are only included in our Suite and Style category rooms. Our other room category bookings are able to get them for a small fee as well. Hopefully we get to welcome you back at Arctic City Hotel soon! Kindly, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was in the heart of Rovaniemi, close to shops, restaurants etc, opposite a nightclub we loved (a bonus) and had all we needed.
The staff at reception were welcoming and helpful day and night. The rooms were an OK size for us, clean and comfy with personal touches, (Even the elevators had cute pictures in them!)
Bathroom was odd at first glance as the top half of the wall separating the rooms was glass, not really an issue, plus the shower was good and had all the toiletries etc we needed.
Breakfast was available and I enjoyed it. Would recommend and I would stay here again. Lovely couple of nights.
The staff at reception were welcoming and helpful day and night. The rooms were an OK size for us, clean and comfy with personal touches, (Even the elevators had cute pictures in them!)
Bathroom was odd at first glance as the top half of the wall separating the rooms was glass, not really an issue, plus the shower was good and had all the toiletries etc we needed.
Breakfast was available and I enjoyed it. Would recommend and I would stay here again. Lovely couple of nights.
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Date of stay: November 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria G, Guest relations at Arctic City Hotel
Responded 10 Jan 2020
Dear JackKPL, Thank you for writing us this review. We are glad to hear that you were pleased with our hotels location and you found everything you need in a short distance. It is a pleasure to hear that your stay in Rovaniemi was truly successful. We wish you have a great winter. We are looking forward to meeting you again. Kindest wishes, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location was good.
Room size wasn't big for the room we booked. Shower area was really small. Will knock into the wall or door panel if not careful when bathing.
Breakfast was good, nice spread.
Room make up/cleaning was taking quite a while as they mentioned that they have a full house so there were many rooms to do.
Wearing of masks inside their hotel wasn't enforced especially now with Omicron's cases are on the rise almost everywhere in the world.
Room size wasn't big for the room we booked. Shower area was really small. Will knock into the wall or door panel if not careful when bathing.
Breakfast was good, nice spread.
Room make up/cleaning was taking quite a while as they mentioned that they have a full house so there were many rooms to do.
Wearing of masks inside their hotel wasn't enforced especially now with Omicron's cases are on the rise almost everywhere in the world.
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Gröhn, Guest Services / Front Office at Arctic City Hotel
Responded 5 Jan 2022
Dear btsoo, Thank you for taking your time to write us. I’m sorry to hear about your experience with us. We always try our best to inform and show good pictures on our website that best reflect our room types and sizes. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. We also recommend to all of our guests to wear a mask and we have instructions all over the hotel area to remind everybody to remember Covid-19 precautions. I'm sorry to hear that during your visit it didn't feel like we were enforcing these precautions enough. I have forwarded your feedback to our team so we can do better in this case. However, I'm happy to hear that you enjoyed our breakfast and found that our location was good. We wish you happy New Year and hopefully we get to meet you again in Rovaniemi. Kindest regards, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been lucky enough to spend 5 nights at this hotel and can’t recommend it highly enough. It’s beautifully clean, the staff are all really friendly and can’t do enough to help you. They are all fluent in English so there’s no fear of not being understood if you have any issues or requests.
The rooms here are lovely, a little small if you have a lot of luggage but we found a way round this and enjoyed the room regardless, it was warm and cosy and the beds were comfy. If you buy supplies for you room and want to keep them cool, we found that opening the little door to the side of the window which allows ventilation an ideal ‘fridge’ (see photo). Beware, if it’s really cold then things will freeze lol
Breakfast was plentiful and has many different options to suit all tastes, and even the fussiest of eaters (of whom I am one!) will find something, in fact I found something different t every day!
We checked out for one night to stay at the Arctic Snow Hotel and were able to leave our cases in the care of this hotel without charge which was a real bonus and saved us a lot of hassle.
This hotel is located right in the centre of Rovaniemi so provides easy access to shops and restaurants. Everything is easy to find here so you won’t get lost. A little walk about is a must, and a long walk along the river is beautiful.
We were sad to leave here but are planning to return for a different sort of break in the summer.
‘Kiitos’ Arctic City Hotel for being so welcoming and providing us an ideal base for our Arctic adventure!
The rooms here are lovely, a little small if you have a lot of luggage but we found a way round this and enjoyed the room regardless, it was warm and cosy and the beds were comfy. If you buy supplies for you room and want to keep them cool, we found that opening the little door to the side of the window which allows ventilation an ideal ‘fridge’ (see photo). Beware, if it’s really cold then things will freeze lol
Breakfast was plentiful and has many different options to suit all tastes, and even the fussiest of eaters (of whom I am one!) will find something, in fact I found something different t every day!
We checked out for one night to stay at the Arctic Snow Hotel and were able to leave our cases in the care of this hotel without charge which was a real bonus and saved us a lot of hassle.
This hotel is located right in the centre of Rovaniemi so provides easy access to shops and restaurants. Everything is easy to find here so you won’t get lost. A little walk about is a must, and a long walk along the river is beautiful.
We were sad to leave here but are planning to return for a different sort of break in the summer.
‘Kiitos’ Arctic City Hotel for being so welcoming and providing us an ideal base for our Arctic adventure!
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Date of stay: February 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Gröhn, Guest Services / Front Office at Arctic City Hotel
Responded 3 Mar 2022
Hello Carlym666, First of all, Thank you for taking your time to write us this kind review. It truly warms our heart that overall your visit with us was successful. We're happy to hear that you found our staff helpful and also enjoyed our breakfast. I have also forwarded your kind words to our whole staff. We truly appreciate your review. Thank you for choosing Arctic City Hotel and hopefully we get to greet you again next summer! Kindest regards, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great and clean hotel in a central area which is close to shopping and a central meeting point for tours. Bus to the Santa Claus Park leaves from around the corner also so no problems with the location. The rooms have great decor and the bed is very comfortable. Breakfast was lovely and there was lots of choice here. Would happily stay again!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria G, Guest relations at Arctic City Hotel
Responded 26 Jan 2020
Dear Kurtzl, Thank you for taking your time to write us this kind review. We are truly pleased to hear that you enjoyed your time here and would like to come back someday! It's great to hear that the room decor and comfy bed were delightful. Hopefully we'll meet again soon! Warm welcome to stay with us. Kindest regards, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent two nights here. The rooms are small but sufficient to needs. The first night was very noisy and we asked for a room change. Rita at reception was extremely helpful and we thank her for the effort. The first room (while noisy) was interestingly decorated - we almost felt like we had walked onto the set of an Austin Powers movie. Chouces can be limited in town, the location was nice and central.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria G, Guest relations at Arctic City Hotel
Responded 19 Jan 2020
Dear Bazlen28, Thank you for your review. My apologies for the inconvenience regarding the noisiness in the room. We are happy to hear that you enjoyed the new room and we hope you got a good nights sleep after this. We will definitely forward your kind words to Rita as well. We hope we'll get to see you again in Rovaniemi soon! Kindest regards, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing place to stay in Rovaniemi. Would highly recommend to everyone.
Rooms are quite small if you have lots of luggage but other than that everything about the Arctic City Hotel really was fantastic.
Super central being right in the city and the bus to the Santa Claus Village is right on your doorstep. Shopping centres within walking distance and quite a few eating places. Your usual takeaway Subway,McDonalds and Burger King just down the street.
We had free breakfast everyday and it really was so delicious. Fresh Salmon, hot breakfast and continental as well as bakery items and fresh fruit and juices on tap.
The staff were exceptional, and truly went over and beyond. They provided local knowledge about Rovaniemi, reheated meals for us and bought cutlery right up to room.
They are so pleasant and the customer service there really was awesome.
Thanks for a great stay Arctic City Hotel.
Rooms are quite small if you have lots of luggage but other than that everything about the Arctic City Hotel really was fantastic.
Super central being right in the city and the bus to the Santa Claus Village is right on your doorstep. Shopping centres within walking distance and quite a few eating places. Your usual takeaway Subway,McDonalds and Burger King just down the street.
We had free breakfast everyday and it really was so delicious. Fresh Salmon, hot breakfast and continental as well as bakery items and fresh fruit and juices on tap.
The staff were exceptional, and truly went over and beyond. They provided local knowledge about Rovaniemi, reheated meals for us and bought cutlery right up to room.
They are so pleasant and the customer service there really was awesome.
Thanks for a great stay Arctic City Hotel.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Gröhn, Guest Services / Front Office at Arctic City Hotel
Responded 27 Dec 2022
Hi, Thank you for taking your time to review us. We truly are happy to hear that you had such wonderful time with us and in Rovaniemi! We're glad that you especially enjoyed our breakfast and that our staff was able to make your stay even extra special. We hope to see you again soon and we wish you happy holidays! Kindly, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean and well maintained. All the staff were very friendly and helpful. The inclusive breakfast was also very good with a wide choice of hot and cold meals that were fresh and tasty. The beds were spacious and comfortable and there was a safe. The bathroom although compact had all requirements including a bidet
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful hotel. Friendly and service minded staff. Our room vas beautifully decorated and very clean. The breakfast was amazing. Everything your heart desires. The hotel’s restaurant is also worth a visit. The food tastes as good as it looks. The kids menu is one of the better we have seen, and the staff is very attentive. Highly recommend a stay here.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Gröhn, Guest Services / Front Office at Arctic City Hotel
Responded 6 Dec 2021
Dear Mayasofie83 Thank you for writing us this kind review. We are happy to hear that your visit with us was wonderful and that you especially liked our restaurants! I have forwarded your kind words to our staff too. Hope to see you again in Rovaniemi! Kindest regards, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello,
There is plenty of sights and things to do within walking distance from this hotel and airport transfer bus takes you conveniently right to the front door .
They are there for you to buy.
It is for decoration, but you can buy it if you want.
I am not sure about the air conditioner availability in every room at the hotel, but I was staying in the hotel last December and it was a real pleasure.
Hi Mike,
Yes you will be able to book trips with local safari companies and they will pick you up from the hotel. I can't quite remember the exact location of the safari companies but they are within walking distance of the hotel. I'm sure there are more safari companies but these are the details of 2 have dealt with in the past laplandsafars and safartica who have websites, but I'm not allowed to list their websites here.
The hotels in Rovaniemi have lots of leaflets and info promoting safari companies so I am sure you will get yourself sorted. The hotel is very central so easy to get around town.
Enjoy your trip
"Don’t book excursions through the travel agent, get your guide offer some great excursions that are not on offer to travel agents"Read full review
"Public sauna is only open from 5-7 for women, 7-9 for men. You can, however, book a private sauna in advance."Read full review
"You can park your car right next to the hotel. Ask for a parkingpermit at the frontdesk We recommend eating dinner at the hotel's restaurant"Read full review
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PRICE RANGE
€105 - €158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
top city rovaniemi, rovaniemi top city hotel
FORMERLY KNOWN AS
Top City Hotel Rovaniemi
LOCATION
FinlandLaplandRovaniemi
NUMBER OF ROOMS
90
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingARCTIC CITY HOTEL | UPDATED 2024 Reviews & Price Comparison (Rovaniemi, Lapland, Finland) - Tripadvisor
Frequently Asked Questions about Arctic City Hotel
Which popular attractions are close to Arctic City Hotel?
Nearby attractions include Lumberjack's Candle Bridge (0.4 km), Angry Birds Park (0.4 km), and Lordi's Square (0.1 km).
What are some of the property amenities at Arctic City Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Arctic City Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Arctic City Hotel?
Conveniently located restaurants include Arctic Restaurant, Ravintola Roka -Street Bistro, and Monte Rosa.
Are there opportunities to exercise at Arctic City Hotel?
Yes, guests have access to a sauna during their stay.
Is Arctic City Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Rovaniemi.
Are any cleaning services offered at Arctic City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Arctic City Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Arctic City Hotel?
The staff speaks multiple languages, including English, German, Russian, Polish, Swedish, Finnish, and Estonian.