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About
#7 of 13 hotels in Rovaniemi
Location
Cleanliness
Service
Value
Arctic City Hotel is a unique family-owned hotel set right in the very centre of the town of Rovaniemi next to the main shopping areas, only a few kilometers away from the Arctic Circle and Santa Claus Village. All the main activity providers are conveniently based within walking distance from the hotel. Arctic City Hotel's doors were opened in March 1978. Since that the family-owned hotel has been serving quests for three generations already. Nowadays our distinctive 4* hotel boasts modern interiors, creating a sense of warmth and peacefulness. Each of the hotel's 90 rooms has its own character and heart. The hotel has two restaurants and free parking, sauna and WiFi. The excellent location of the capital of Lapland provides a perfect departure point for your adventures.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Concierge
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French, Russian, Estonian and 4 more
Location
100Great for walkers
Grade: 100 out of 100
63Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
Pekankatu 9, Rovaniemi 96200 Finland
Name/address in local language
E-mail hotel
Getting there
Car HireSee all Rovaniemi car hire
775Reviews11Q+A50Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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I spent one night here with my friend in August and it was very hot outside. The hotel was nice and cool and there was very clean both in rooms and in the restaurant and lobby, too. And the breakfast - what a wide range of everything delicious! Especially the homemade granola was worth mentioning! Hotel was very nice and I will definitely stay there in the future!
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Date of stay: August 2023Trip type: Travelled with friends
Room Tip: Hotel has a free parking space next to it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
We have been lucky enough to spend 5 nights at this hotel and can’t recommend it highly enough. It’s beautifully clean, the staff are all really friendly and can’t do enough to help you. They are all fluent in English so there’s no fear of not being understood if you have any issues or requests. The rooms here are lovely, a little small if you have a lot of luggage but we found a way round this and enjoyed the room regardless, it was warm and cosy and the beds were comfy. If you buy supplies for you room and want to keep them cool, we found that opening the little door to the side of the window which allows ventilation an ideal ‘fridge’ (see photo). Beware, if it’s really cold then things will freeze lol Breakfast was plentiful and has many different options to suit all tastes, and even the fussiest of eaters (of whom I am one!) will find something, in fact I found something different t every day! We checked out for one night to stay at the Arctic Snow Hotel and were able to leave our cases in the care of this hotel without charge which was a real bonus and saved us a lot of hassle. This hotel is located right in the centre of Rovaniemi so provides easy access to shops and restaurants. Everything is easy to find here so you won’t get lost. A little walk about is a must, and a long walk along the river is beautiful. We were sad to leave here but are planning to return for a different sort of break in the summer. ‘Kiitos’ Arctic City Hotel for being so welcoming and providing us an ideal base for our Arctic adventure!…
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Date of stay: February 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Gröhn, Guest Services / Front Office at Arctic City Hotel
Responded 3 Mar 2022
Hello Carlym666, First of all, Thank you for taking your time to write us this kind review. It truly warms our heart that overall your visit with us was successful. We're happy to hear that you found our staff helpful and also enjoyed our breakfast. I have also forwarded your kind words to our whole staff. We truly appreciate your review. Thank you for choosing Arctic City Hotel and hopefully we get to greet you again next summer! Kindest regards, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Met by a very nice receptionist at the entrance to the hotel. Got all the information we needed and some more. The room had all the facilities we needed, big bed, minibar, tv, bathtub and shower and all necessities. Breakfast was served in the restaurant and had a lot of local food. Very tasty and fresh. We highly recommend this hotell.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: You can park your car right next to the hotel. Ask for a parkingpermit at the frontdesk
We...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Small yet comfortable hotel near the Lordi's Square, the de facto center of Rovaniemi Some may feel the rate is a bit high, but for those who have been to Finland before this is actually a lot cheaper
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: A great option
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great stay. Convenient location, big tub for a soak. Be warned that you can see from the bedroom into the bathroom. Staff at the front desk was very nice, and recognized us when we came to pick up the luggage we had left with them after checking out. Monte Rosa restaurant is attached, which is very convenient. You don't have to put your coats on to walk there 🙂
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We stayed at Arctic City Hotel on mid-March for 3 nights. Our room was a style double room on the 3rd floor with street view. The hotel's location, at the very center of Rovaniemi, is undoubtedly great. Everything one might need was in walking distance. All tour operators, shopping centers, restaurants, cafe, supermarkets and bus stations (including the bus station for Santa's Village) were literally on your doorstep. Even the central railway station, the interurban bus station and the Arcticum were just 10min away on foot even with snow. You could even walk to the observation tower of the Ounasvaara Fell, following a great path through the snowy forest (aprox. 30 min). The room was clean and warm, not too large but comfortable for a couple, with a quite comfortable bed and an interesting deco. However, the bathroom was not spacious and the shower tube was tiny. Moreover, the shower glass panels should be replaced or better set-up since the floor got soaking wet when we had a shower. The breakfast was very tasty, with plenty of food and very well served in the hotel's quite cozy restaurant. The staff was super friendly and super helpful, both in the reception and the restaurant! To sum up, the owners of this hotel should consider some refurbishment of the rooms and definitely the bathrooms, in order to meet one's expectations from a 4-star hotel and for a better value-for-money rate. Its great pros are the location, the staff and the breakfast. Despite the small bathroom, we really enjoyed our stay there and we would visit this hotel again.…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Gröhn, Guest Services / Front Office at Arctic City Hotel
Responded 14 Apr 2023
Hi StratisK, Thank you for taking your time to review us. Firstly, we're truly happy to hear that you had a wonderful visit with us during your trip in March. We're glad that you especially found our location convenient, and that you liked our breakfast and restaurant, and the service too! I have also forwarded our kind words to our team as well. Thank you for pointing out how we can make our guests stay even better. Your detailed feedback truly helps us further to improve our services. We warmly welcome you back at Arctic City Hotel again and we wish you lovely spring time! Kindly, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at The Arctic City Hotel went out of their way to help us during a very difficult time. Prior to our arrival, our plans were disrupted by the sudden and unexpected death of a family member. We were devastated by the news and were unsure of how to proceed with our travel plans. The staff went above and beyond to help us navigate through changes to our itinerary. We were particularly touched by the staff’s emails offering kind words and condolences. It meant a lot to us. We cannot thank the good people at The Arctic City Hotel enough for your kindness and understanding during this difficult time. Their hospitality truly made a difference in our lives, and we will always remember their exceptional service with gratitude.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Gröhn, Guest Services / Front Office at Arctic City Hotel
Responded 14 Apr 2023
Dear 958barrya, We sincerely thank you for your kind words to us and I'm glad our team was able to help you in this difficult time. I have forwarded your gratitude to our staff and on behalf of the entire team, please accept our deepest sympathies for the loss of a family member. Kindest regards, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
very nice holydays in this hotel very nice staff thanks you! i recomend!! reception rooms restaurant perfect! i hope we will come again its very quiet et good located foof is excellent personal very friendly
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Gröhn, Guest Services / Front Office at Arctic City Hotel
Responded 18 Mar 2023
Hi, Thank you for your kind review. We are truly happy to hear that you had such a lovely visit with us and that you would recommend us! We wish to see you again soon! Kindly, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel near city center, good breakfast. Friendly staff. They have a bath in toilet which was nice. The hair dryer is very basic. All in one a good experience. Easy walk to shopping, restaurants and the best a nice pub downstairs. I had a pork sandwich that was delicious!
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: Take a good hair dryer if you hv long hair
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Gröhn, Guest Services / Front Office at Arctic City Hotel
Responded 18 Mar 2023
Hi, Thank you for your review. We're glad to hear that you enjoyed your visit with us and we warmly welcome you back again! Kindly, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived from England at around 10.30pm after a delayed flight we found the welcoming friendly reception staff and extremely clean cosy warm hotel a delight, we had two rooms for our family 208 and 210.. Members of the family staying in 210 who rather enviously had towelling robes complimentary did say they preferred 208 because there was a carpet and a bigger shower area.. Us in 208 enquired if we too could get robes but surprisingly we were told we would have to pay for them we found it strange that some rooms had them and others did not! The rooms were a comfortable temperature for us. Superb breakfast what a feast in a very cosy atmosphere. We enjoyed some evening meals in the more casual Bulls bar situated in the basement of this hotel which suited our family better.This hotel is in a very good location for a walk to the river, the tour companies and all around the small city with a 24 hour shop just across the road which was perfect for snacks etc...With regular buses right outside going to the airport and Santa's Village... I Would highly recommend this hotel...…
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maria Gröhn, Guest Services / Front Office at Arctic City Hotel
Responded 18 Mar 2023
Hi, Thank you for writing us this review. We are truly happy to hear that you had a lovely visit with us and that you highly recommend us! We're glad that you especially liked our breakfast. However, I'm sorry to hear about the inconvenience with our bathrobes. We indeed don't have bathrobes in all our room categories as they are only included in our Suite and Style category rooms. Our other room category bookings are able to get them for a small fee as well. Hopefully we get to welcome you back at Arctic City Hotel soon! Kindly, Maria Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$102 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
top city rovaniemi, rovaniemi top city hotel
FORMERLY KNOWN AS
Top City Hotel Rovaniemi
LOCATION
FinlandLaplandRovaniemi
NUMBER OF ROOMS
90
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Claim Your ListingARCTIC CITY HOTEL - Now €96 (Was €̶1̶4̶3̶) - UPDATED 2023 Reviews & Price Comparison (Rovaniemi, Lapland, Finland) - Tripadvisor
Frequently Asked Questions about Arctic City Hotel
Which popular attractions are close to Arctic City Hotel?
Nearby attractions include Lumberjack's Candle Bridge (0.4 km), Angry Birds Park (0.4 km), and Lordi's Square (0.09 km).
What are some of the property amenities at Arctic City Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Arctic City Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Arctic City Hotel?
Conveniently located restaurants include Ravintola Roka -Street Bistro, Cafe & Bar 21, and Monte Rosa.
Are there opportunities to exercise at Arctic City Hotel?
Yes, guests have access to a sauna during their stay.
Is Arctic City Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Rovaniemi.
Are any cleaning services offered at Arctic City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Arctic City Hotel?
The staff speaks multiple languages, including English, French, German, Russian, Polish, Swedish, and Finnish.