Scandic Pohjanhovi
Pohjanpuistikko 2, Rovaniemi 96200 Finland
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About
#11 of 13 hotels in Rovaniemi
Location
Cleanliness
Service
Value
Versatile hotel with restaurant serving Lapland cuisine, set in centre of town by the River Kemijoki; 8 km to the Arctic Circle.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Finnish, Swedish
Location
96Great for walkers
Grade: 96 out of 100
48Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
Pohjanpuistikko 2, Rovaniemi 96200 Finland
Name/address in local language
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689Reviews13Q+A79Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Once was a magnificent hotel on the river but needs updating. Bathrooms unsafe. No rail to hold on to. Shower not easy to use. Slippery bathtub. See photo. Location is good .... supermarkets and shops a short walk. Can walk around river and cross bridges on foot. No aircon. Fan provided. Breakfast satisfactory. Staff pleasant.
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Date of stay: July 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Avoid rooms overlooking street and entrance carpark. Traffic noisy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pohjanhovi Reception, Guest Services / Front Office at Scandic Pohjanhovi
Responded 27 Jul 2023
Hi OZtraveller222, Thank you for your visit and your valuable feedback. I'm so sorry to hear that there was some issues with the bathroom. We will for sure check these out. However it is nice to hear there was some positive things too. I hope you all the best and nice end of the summer!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel is located very good by the river and the city centre. Free parking, you just have to get a parking ticket in the reception. Our room had a good size for 4 persons. With a bathroom and separate toilet. Nice with minibar, coffee and tea. There is no air-con, so is was very hot in the room. Need some cleaning on the walls (sticky liquid on the wall and lamp). Breakfast was standard and not overcrowded. The hotel seems overall a bit tired.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pohjanhovi Reception, Guest Services / Front Office at Scandic Pohjanhovi
Responded 27 Jul 2023
Hi Teamlykke, Thank you for your visit and your valuable feedback. Nice to hear that you found many positive things during your visit in our hotel. I want to apologies that there was some lack of cleaning on the walls. I will forward this feedback to our housekeeping so they can check the cleaning of the room as soon as possible. I hope you all the best and hopefully we will see you again in our hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is in great locations in the middle of city just by the river. Scenery from the room to river and near by fells was unique. Personnel was always available at the front desk and very helpful for my special needs since I was on outdoor course out side the city. Old part of hotel is bit used and not so fancy as front desk area. One person room was cosy, bit old style, quite clean.
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Date of stay: June 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pohjanhovi Reception, Guest Services / Front Office at Scandic Pohjanhovi
Responded 16 Jun 2023
Hi Family_Traveller_TS, Thank you for your wonderful feedback. Nice to hear you have enjoyed your stay with us! Hopefully we will see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Situated at the riverside, nice for a walk around the two bridges over the Kemijoki river. Only a few steps to the city center. Good selection of buffet for dining. Also suited for large groups. Clean rooms, nice staff.
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Date of stay: February 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Pohjanhovi Reception, Guest Services / Front Office at Scandic Pohjanhovi
Responded 11 Mar 2023
Hi Extraterrestrial, Thank you for your excellent feedback. I'm so happy to hear you enjoyed your stay with us. Hopefully we will see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel needs a urgent renovation, especially for the price tag they are asking for the rooms. The bathroom must have been 20+ years old and for a superior room way too small. They also do not take it too serious regarding the cleaning. We moved the beds around - Do not look under the beds… Staff was friendly and breakfast was good (as long as you came before the big groups from far east arrived). We would not stay there again.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hannamaari Niemeläinen, Guest Services / Front Office at Scandic Pohjanhovi
Responded 31 Jan 2023
Hi 864wulff, Thank you for your valuable feedback. First of all I'm happy to hear you have enjoyed the breakfast and that service you have received from our staff has been nice. Apologies for the fact that the room was not something you were expecting and that there was some lacking with the cleaning. It is of course not acceptable. We are doing some renovating in the future and hopefully you will be back then. I wish you all the best for the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Once again, I realized that service like in hotels in Turkey cannot be found anywhere else in the world. When I entered this hotel, I only got the room at 16:00. They didn't clean my room the next day. I went to the bar and ordered a drink they couldn't find a lemon. I couldn't find the same brand in my second drink. I couldn't stand it and asked why you are working with so few personnel in high season. no answer.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hannamaari Niemeläinen, Guest Services / Front Office at Scandic Pohjanhovi
Responded 31 Jan 2023
Hi 94mehmeti, Thank you for taking time to write us a review. I'm so sorry to hear that we were not able to come up with your expectations this time. I apologies for the fact that you got to the room at 16:00 and that cleaning has been lacking the next day. We are always trying our best to serve our customers the best way possible and in this case we haven't succeeded unfortunately. I'm so sorry about that. I wish you all the best for the future and hopefully you will give us a second chance in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed the first 3 nights 23-26 Dec) in a "Best view superior room", which we found it excellent and all went very well; however, the last night, 26-27 December, which is object of this review, we have requested to change to the Presidential Suite. The bedroom is like an apartment, enormous, with sauna, kitchen, a large table and a very nice bedroom, BUT two things made the stay in the last night regrettable: 1. The noise of the air conditioner during the night prevented us to have a restful sleep; in fact, I don't understand why the need to have the air conditioner working, when the entire bedroom has heaters/radiators that do the same and even better effect. I have alerted the reception who just told me that switching off the AC was not possible! The AC was the cause of a heavy flu to me and to my family in the week ahead upon our return to our country of origin. 2. They have placed a very small single bed in the dinning room, close to the dinning table for my 8 year old son. Frankly speaking, this was not good and something should be done in this regard. You cannot put such a small bed so far away from the parents, with a awful mattress in a place almost under a table when the entire bedroom has around 100 m2. I have regretted the choice to change the last night to the Presidential suite. I thought I would have something different for better but it was the opposite, unfortunately.…
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Review collected in partnership with Scandic Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
First to start with the positives of the hotel. Hotel staff were kind, helpful and charming. The view from our room (booked superior best view) was beautiful of the frozen lake. The hotel location is excellent. But, the hotel is in DIRE need of refurbishment. Rooms are very shabby and rundown. Bathrooms worse. When my family got into our room there were no robes, no slippers, only 2 towels and 1 hanger for 4 people. Only 1 small square pillow on each bed. I had to collect everything myself from the front desk & wait until the next day for housekeeping to bring more hangers & pillows. Heated towel rail in the bathroom (essential for a holiday in the Arctic) was not working and the room was therefore freezing. Hotel maintenance confirmed that it just didn’t work, and made no effort to further attend to it. I’ve since discovered from looking at the pipework that it is connected to the shower, so only when the shower is on, does the towel rail actually heat up, which is useless. The bathroom was not even of the standard of a youth hostel. Black mould in the shower cubicle and not even a proper shower tray (just open to a drain on the floor) In the children’s sofa bed was a pair of underwear from a previous guest. TV in the room also didn’t work. Plug sockets in the room only worked when all the lights were on, so nothing could be charged overnight. Tea making facilities in reception did not work for the duration of our stay. Most frustrating was the swimming pool (which was a big factor in booking this hotel for my children). We went to the pool to find we were the only ones there and soon understood why. The pool was ice cold. There were also no towels at the pool area or sauna. I reported the issue to reception who confirmed the pool is UNHEATED! This is essential information that should be on the hotel’s own website and made very clear to guests as it renders the facility unusable, especially for families. Having stayed in other 4 star establishments in Rovaniemi, I can’t understand how this hotel holds 4 star status. There is no Concierge, no room service, no phone in the room to contact reception (there is some form of tablet, with no instructions and which does not turn on), no porter or baggage assistance. The hotel would not book a taxi from the airport on arrival although reception offered to assist on the return. TripAdvisor and their own website say the hotel offers a laundry service, but there is no evidence of it. Due to illness we requested a late check out. We had intended to use the pool facilities to change in and go to after regular check out, but as there were in reality no facilities to speak of and an ice cold pool this was impossible. No one was checking into our room but the hotel charged for a full extra night less one persons breakfast the next day as a ‘discount’. A very disappointing experience…
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Amazing hotel, close to the city centre, great breakfast, brand new rooms with super comfy beds! Helpful staff, good transport links and free parking. I can’t fault anything, it was a great stay for our Lapland trip!
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is so close to the city Rovaniemi, so convenient. The rooms are comfortable and spacious, good ensuite. The dining room offered a good choice for breakfast. The reception staff were extremely helpful.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$136 - US$214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rantasipi pohjanhovi rovaniemi, rantasipi pohjanhovi hotel rovaniemi
FORMERLY KNOWN AS
Rantasipi Pohjanhovi
LOCATION
FinlandLaplandRovaniemi
NUMBER OF ROOMS
212
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Claim Your ListingSCANDIC POHJANHOVI - Now €124 (Was €̶1̶3̶6̶) - UPDATED 2023 Hotel Reviews & Price Comparison (Rovaniemi, Lapland, Finland) - Tripadvisor
Frequently Asked Questions about Scandic Pohjanhovi
Which popular attractions are close to Scandic Pohjanhovi?
Nearby attractions include Lumberjack's Candle Bridge (0.06 km), Angry Birds Park (0.5 km), and Lordi's Square (0.3 km).
What are some of the property amenities at Scandic Pohjanhovi?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Scandic Pohjanhovi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Scandic Pohjanhovi?
Conveniently located restaurants include Cafe & Bar 21, Monte Rosa, and Yuca.
Are there opportunities to exercise at Scandic Pohjanhovi?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Scandic Pohjanhovi located near the city centre?
Yes, it is 0.4 km away from the centre of Rovaniemi.
Are pets allowed at Scandic Pohjanhovi?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Scandic Pohjanhovi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Scandic Pohjanhovi?
The staff speaks multiple languages, including English, Swedish, and Finnish.
Does Scandic Pohjanhovi have any great views?
Yes, guests often enjoy the river view available here.