Stayed here for 3 nights with 4 kids and had a brilliant time! First it must be noted that Santasport is a sports training resort/centre and not a 5 star hotel, if you are ok with this then you'll have a great time! We stayed in a Hotel suite for 6 with a sauna in the main building and used the excellent swimming pool each day, as well as the kids play centre multiple times. We ate breakfast (self service buffet) each morning which was fine for us (again, don't expect a full English) with porridge, beads, cheeses, fruits etc as well as bacon, small sausages and scrambled eggs. We also ate on the evening time, which was equally good value at €11 per adult for self service buffet. The resorts position is less than 10 minutes walk to the supermarket and about 25 minutes into the city or to the ski slopes. Buses are rare and so other than walking you'd need to take a taxi. Will definitely recommend this hotel and hope to be back one summer too.…
Stayed at the apartment side of Santasport. Two bedrooms which sleeps three and a cough which can sleep one as well. Kitchenette was good and complete. The apartment even had a sauna! The location is just outside Rovaniemi center at the base of a hill. On the other side of the hill are the ski slopes. Lots to do in the area: hiking, biking, skiing, climbing, swimming. The activities depend on the time of the year. Renting a bike, (cross-country) skies or snow shoes is also possible. A (rental) car is preferred because it's to far to Rovaniemi centre. Parking space is limited. A short walk there is a larger parking area for hotel guests. Breakfast is simple. Some cereal, porridge, eggs and bacon, yoghurt, coffee, tea and juices. Could be better but it's more a cafeteria for the athletes which use the sporting facilities situated in Santasport. The swimming pool could be used free of charge, albeit at specific times. The fun park costs €4 per child. Wifi speed was slow but okay, signal strength not so much. Lots of disconnects. The hotel didn't respond to questions asked through the expedia app.…
Shocking customer service. Never stayed anything like this. After long day early departure room wasn’t ready but everyone else was. Spoken to reception response was cleaners call sick. More buses arrive after us and we hey rooms was ready. No apology not offered drink or compensation. Food not good just breakfast ok. Rooms little bit dated need refurbishment. We don’t like it we don’t recommend it never come back .
The only reason this is a 2 out of 5 and not a 1 is the room we chose, the pool and bowling alley. The food is terrible especially for a family. I’ve seen better looking food in a hospital. It is trying to be too many things for too many people. This is a sports resort hotel for national athletes as there is an indoor running track with volleyball/ handball courts with banners showing fixtures this is not a hotel for families coming to Lapland. There is also a weightlifting area and a bowling alley which seems to host league matches. We booked full board through Tui and only ate in the restaurant once. There is a bistro/bar by reception but this isn’t included in your package which based on the menu you are given in the main restaurant is very disappointing. We ate in here twice as it catered better for our children. HOTEL - If you are looking to attract guests coming for lapland then you need to ensure you cater for all and the food needs to be appetizing and look good not like slop. The room we had was an apartment in a separate building and was brilliant nicely laid out with kitchenette and sauna! If you are coming to Lapland don’t stay here i would suggest staying in or close to Santa’s village. Luckily we were only staying for 3 nights and enjoyed our experience away from the hotel, but if we were ever to come back to Finland/Lapland we would definitely avoid this hotel.…
Stayed in this hotel with an organized tour Very basic hotel more like a youth lodge or a sports center with sleeping accommodation the food ok minus the staff is very friendly but overall not a good experience
We stayed 3 nights. Fantastic hotel, helpfull staff, all was great. Even breakfast we received at 4 a.m. Recomend to families, all in place. Room was big enought and cleaned every day. Swimming pool was fantastic for kids.
We visited Santasport with our Kids. We spent very good time at the hotel. I recommend the hotel to families. It is close the market, pharmacy and city center. Kids can play in the yard, in the funpark and in the pool. The breakfast could be better. The receptionist was quite helpful and welcoming. If I visit here again, I would stay here for sure.
Re heating chicken! Rude bar staff, overpriced food and drink, hand out for money before even checkin us in. Breakfast was included but iv thrown better out.stuck in the 1980s.you can use the pool but not with your swim shorts! Oh wait we'll sell you a pair of speedos €€€€.avoid avoid. The tui reps were spot on! Only positive thing.
I had a good stay at this exciting hotel about 1.6 km from the Town Centre where the European Masters Weightlifting championships were being held. I stayed in room 517 for 8 nights Half Board. I fully enjoyed the excellent training room (equipped for 20 weightlifters), the spa where I swam every morning and Sauna. I also enjoyed the breakfasts and dinners provided. My room was adequate (good shower), but could be noisy if people were moving around upstairs (3 nights disturbed sleep). The room had a microwave, fridge and plates/knives and forks. The nearest supermarket was about 800 to 900 m away or 10 mins walk. Altogether I enjoyed my stay and would recommend the Hotel for sports people.
Stayed here for a few nights to go see Santa - excellent accommodation- we had a big room for 4 - and this time the beds were separated by a sliding door - this meant the kids could sleep and we could chat and watch TV instead of the usual “lights out “ for everyone when we are all in the one room. Full kitchen facilities, so we brought food back and catered for ourselves for snacks - buffet style breakfast and the kids found something they would eat - and could have as much as they wanted . Lovely cafe downstairs and full bowling alley ( discounted for hotel guests ) and lovely pool and full sort play area - only downside is an adult needs to stay with them even if youve older kids - but it’s only 4 euro for a full day pass !!! Incredible value. Also taxis are very expensive, worked out €1 per 1 KM…
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