Santa's Igloos Arctic Circle
Joulumaankuja 8, Rovaniemi 96930 Finland
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StayForLongUS$2,389
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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About
#10 of 84 Specialty lodging in Rovaniemi
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Children Activities (Kid / Family Friendly)
Free airport transportation
Baggage storage
Gift shop
Street parking
Wifi
Paid internet
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Airport transportation
Non-smoking hotel
24-hour front desk
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
English, Russian, Spanish, Finnish and 1 more
Location
68Somewhat walkable
Grade: 68 out of 100
17Restaurantswithin 1 km
16Attractionswithin 1 km
Joulumaankuja 8, Rovaniemi 96930 Finland
Name/address in local language
Getting there
Car HireSee all Rovaniemi car hire
111Reviews12Q+A9Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Excellent and beautiful accommodation in Rovaniemi! we had the privilege of seeing the northern lights from inside the Igloo! wonderful experience! very good service, everyone very attentive! Excelent breakfast and dinner!
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Wow factor, a unique experience with glass igloo house with glass ceiling. Warm and cosy with heated floor and fan coil heater. Everything is very clean, neat and new. Definitely worth it but can be expensive at 690 euro a night. Restaurant food is a bit salty.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Check to ensure tablet is in room. Ask restaurant to use less salt and cream if you plan to dine...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
massoudsaghafi wrote a review Jan 2023
Bocas del Toro Province, Panama35 contributions28 helpful votes
An excellent location and an innovative idea for a resort. Wish there were alternate restaurants on the property. Food was not edible, drinks including coffee was below par and alcoholic drinks were not high-end. East Village eatery was far better than the west village. Activities were misrepresented. We booked ad paid for a 3-hour snowmobile safari ride which actually ended up being 75 minutes long on bikes and nobody even tried to justify why! Reservation system needs major overhaul with one man in Estonia in charge who only responds to emails in every couple 0f days! The system used to make payments is trough yet another unknown third-party company-system makes it difficult to trust with all the e-fraud going on. At check-in, in general, reception people are nice and are recruited from all over the globe, well-trained and diverse. That was a positive element of the resort. Go there ONLY for an astonishing experience in a small warm glass igloo when sunrise-sunset takes only 90 minutes, watch the moon the entire time, admire the nature and enjoy the cold and its creatures.…
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We actually went for xmas the igloo was nice the staff friendly how ever the first morning we were there my make up deodorant hair spray went missing from our room the cleaners either put it in the bin or took it I reported straight away the receptionist was very apologetic and found a shop that was open and get kind husband drove us to the shop to replace the make up etc came to 250 euro which didn't replace all of it along with 30 euro taxi fare the receptionist promised when the manager returned to work we would get a refund took all our bank details stupidly left them with the receipts now its the 8th of Jan and we are still fighting for our money back through tui for what we paid for a 4 night stay I would re think about booking this resort!!!
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed in the Igloos for 2 nights at the end of our memorable trip in Lapland. The experience was great and sleeping overlooking the star and the moon was magic. Unfortunately, we did not see the Aurora but the experience was worth. First of all we enjoyed the warm welcome and the festive atmosphere. Decorations, lights, music was all warm and perfect. I liked very much the architecture and interior design of reception, restaurant and Igloos. Everything was clean, nice decor and style, wood and stone all over. The people working there all very friendly, sming and polite. I was very surprised (positively), when at reception they told us that this week all the guests was given one complimentary meal choice from the menu, each day of stay. I booked with booking.com and they never told me this. I understood this is a brand valorization initiative and we were pleased. Food quality was top. Elk meat our favourite, together with fishcake. all the waiters always very professional, polite and smiling. Buffet breakfast top notch. Lots of choices and well presented. We definitely had a great stay and recommend this place. Only point if improvement: Dinner menu selection to be reviewed: only 3 choices of starter, main and dessert. Should be much bigger range for a busy place like this…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not real iglous. But small and non confortable rooms. Beds are just 2 stars hotel beds. No space to put 2nd valise. No reception (!) available all time. The New Year's Eve gala turned out to be fast food. At 22:30, they gathered all the tables around and waited for customers to leave. We also left, as civilized customers. We ordered drinks at the bar from a lady very unhappy to be waiting for clients who wait misfit on 31/12. Breakfast was a real shame. Shame on you owner / manager of this hotel. Hope your children also got hungry at breakfast and find nothing to eat. Shame on you ! There was no food left the children. No fruit !! No Croissant. Waiters are just poor inexperienced very young low paid employees. We wanted to see the manager. They said he’s on holiday. At highest seasons most expensive night this hotel charges in the year ; that day the manager is on leave. Leaving hotel in the hands of young inexperienced and low paid miserable employees. We (6rooms at hotel during our stay) will each of us report these issues to Tourism Office of Rovaniemi and travel agencies around.…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Suha Yesilyurt, General Manager at Santa's Igloos Arctic Circle
Responded 10 Jan 2023
Dear Inlawco, I am really sorry to hear your stay with us didn't meet your expectations. Our igloos have glass roofs with 180 degree view facing the Northern sky. Rest of the igloo is closed off for safety and privacy reasons. technicalities and bathrooms for example are not located under the glass roof. We understand your frustration about the lack of extra space for luggage. The glass igloos are special accommodation and don't quite work like regular hotel rooms. The size of the igloo is reported on our website and online booking channels. Premium Igloos are for maximum of 3 persons with the extra bed. Premium Igloo with Alcove has more space with the additional room. I am sorry to hear you feel like the Gala Dinner was a fast food. The children's menu contains fries, nuggets etc. Those ingredients are specifically for children. The New Year Eve Gala Dinner was a 4-course dinner well prepared by our chefs who worked on it all day. Fresh ingredients and local and Nordic flavors were a key point of the menu. The tables, around you, were cleaned up because most of our guests were finished with their dinner and the tables needed to be prepared for the morning. New Year's Dinner was served by our dinner schedule and was not meant to last until midnight. However we will keep this in mind when planning our next New Year's Gala. The breakfast starting and ending times are informed and mentioned in the welcome letter our guests receive on check in. Although, our breakfast finishes at 10:30, we do not start to empty the buffet at 10:30 as we try to make sure everyone can finish their meals in peace. We also do not refill the buffet after breakfast has finished. The exceptions can be done of course but simply sometimes it is not possible. Our breakfast has eggs, bread, bacon, beans, porridge, waffles and lot of local breakfast goods such as fish and reindeer. Our breakfast is versatile but if the kids did not find anything to eat, we could've prepared something for them by request. Because of COVID 19, the whole accommodation industry has been struggling all around the world. As hoteliers, we are doing our best to serve our guests as well as train the employees who are new in the industry. We have very international work environment, and it takes time for new hoteliers to fully understand of serving to different cultural backgrounds. Sometimes this can cause misunderstandings. I totally understand your frustration and also see on your comment about the employee payments. The salaries are paid according to collective agreement by Finnish authorities. All of our employees get properly paid as the laws require. Another point that I have to mention that we have had 3 managers on duty on New year's Eve when you were staying at our hotel. Again, according to Finnish authorities and collective work agreement, we schedule our working hours and even managers are not allowed to work 24hrs It is unfortunate that on that specific time, there was not a manager to talk with you but that does not mean the property was left to unexperienced employees. We went through your feedback with our team in order to improve our services. We found very good points to improve. Our team members were sorry to hear feedback about their salary and personalities to be described as miserable. As this does not reflect their experience at all. I see this feedback has been left while you were still staying with us. After handling the feedback with you on the spot and trying to compensate some services, I truly hope in the end our efforts changed your view and experience with us. We look warmly welcome you again in the near future. My warmest regards, Suha Yesilyurt Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is not far from the Santa Claus Village and is easily accessible by walking (Just 10 min). First time staying in an Igloo and it is definitely worth the money. Room is small but clean and well-decorated. Breakfast has wide variety of selections. Staff is very friendly and she gave us an Igloo beside the forest which is isolated and quiet. Love waking up every morning lying on the bed enjoying the views of White Christmas Trees surrounding our room. The glass is installed with heater which can melt the frost anytime when needed. The only disappointed is that we didn't get to see Northern Lights for our 2 nights stay. Will definitely stay here again if back in Rovaniemi.
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The igloos would be great place to go to see the northern lights we were just unfortunate we didn’t get to see them short walk to Santa Claus village rooms were nice cosy and clean we have a room with a sauna was great for they cold nights breakfast was good also
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Accommodation was immaculate. Had an igloo on the back row with a sauna. Views were amazing. Nothing beats waking up under the stars with snow on the trees in the forest outside. Breakfast was very good with excellent choice. Bar and restaurant are classy and sophisticated.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Not ideal for families. More of a grown ups, sophisticated vibe
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My review is a little bias because we spotted the Aurora Borealis from there which was by chance and totally unexpected. The lights put on a show for a good 45 minutes. The hotel sends you alerts on the electronic devices in your room. The room was beautiful with the magnificent glass panels and ceiling, gorgeous to sleep under the stars if its not covered with snow. The amenities are extremely basic for the price you pay @700euros. Just a kettle provided with no cups nor any tea or coffee. Also disappointing is that there is no spa facility of even a basic sauna or steam. The breakfast served is nice and substantial but the restaurant is closed for lunch and open again only for dinner from 5pm onwards. The staff were very friendly and extremely helpful and obliging which made the experience a little better. The hotel is very well located, close to the husky park and Santa's village. Overall a great experience but for the price you pay and amenities you get will have to rethink visiting again. Aniysha & Emil Seyfferdt…
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Date of stay: March 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$538 - US$2,354 (Based on Average Rates for a Standard Room)
LOCATION
FinlandLaplandRovaniemi
NUMBER OF ROOMS
71
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Claim Your ListingSANTA'S IGLOOS ARCTIC CIRCLE - UPDATED 2023 Specialty Hotel Reviews & Price Comparison (Rovaniemi, Lapland, Finland) - Tripadvisor
Frequently Asked Questions about Santa's Igloos Arctic Circle
Which popular attractions are close to Santa's Igloos Arctic Circle?
Nearby attractions include Santa Claus Office (0.6 km), Santa Claus Village (0.6 km), and Elf's Farmyard (0.4 km).
What are some of the property amenities at Santa's Igloos Arctic Circle?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Santa's Igloos Arctic Circle?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Santa's Igloos Arctic Circle?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Santa's Igloos Arctic Circle?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Santa's Igloos Arctic Circle?
Conveniently located restaurants include Santa's Salmon Place, Lapland Restaurant Kotahovi, and Glass Restaurant.
Does Santa's Igloos Arctic Circle have airport transportation?
Yes, Santa's Igloos Arctic Circle offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Santa's Igloos Arctic Circle?
The staff speaks multiple languages, including English, Spanish, German, Russian, and Finnish.