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Tarvantie 3 Arctic Circle, Rovaniemi 96930 Finland
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Traveller (615)
Dining (47)
Room & Suite (23)
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About

#4 of 13 hotels in Rovaniemi
Location
Cleanliness
Service
Value
Arctic TreeHouse Hotel provides a unique blend of luxury comfort in the heart of Arctic nature, local Lappish traditions and modern Scandinavian design. In contrast to the meticulously designed accommodation and nest-like cosiness, the panoramic views from the windows provide impressive spectacles of the forest and Arctic skies: the Northern Lights and Midnight Sun can be admired from the comfort of your bed. Our exceptional Rakas Restaurant & Bar serves culinary delights made from Arctic ingredients.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
Baggage storage
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Concierge
Non-smoking hotel
Laundry service
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
Seating area
Coffee / tea maker
Flatscreen TV
Bath / shower
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Trendy
Languages Spoken
English, Russian, Finnish, German and 2 more
305Reviews25Q+A40Room tips

Reviews
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Freedom754261 wrote a review Feb 2020
7 contributions1 helpful vote
This was the highlight of our two week honeymoon. We were treated to 5 star service the whole time we were there. We were greeted on arrival by staff with hot drinks and driven to our accommodation by the in-house team, who carried our bags in for us and found champagne chilling on ice with a lovely note about our honeymoon. We checked in early, this was not a problem and were given our key straight away. Staff suggested we look around the complex and go up to their tree top look out tower giving views of the whole area. Would highly recommended getting there early to make the most of the complex before it gets dark. We had a front row cabin and looked out into the forest, easily the best view with no one in front of us, just the magical views. It was really clean and
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradise15134716934, Manager at Arctic TreeHouse Hotel
Responded 21 Feb 2020
We specialize in provided special romantic experiences and it was our pleasure to be able to play our part and create a special honeymoon for you. It gives us great pleasure to hear that you had such a fantastic experience with our staff and all our faculties provided. We hope to welcome you back for your 1st wedding anniversary and we wish you all the love and happiness in the world. Congratulations! Kind Regards Michelle Creus - Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
_monique_chavez wrote a review Feb 2020
Dallas, Texas10 contributions1 helpful vote
A friend of mine and I stayed in one of the glass houses for a long weekend in January. The service was superb. We were often greeted by name. The staff was extremely responsive. We had to leave early and the entire breakfast spread was ready and waiting for us before their usual service time. The rooms were extremely clean and comfortable. Our view was great. We would definitely return.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradise15134716934, Manager at Arctic TreeHouse Hotel
Responded 21 Feb 2020
Dear Monique What a delight to received such positive feedback about out staff and service! It was certainly our pleasure to look after you and we hope to warmly welcome you back again soon. It will pass on your compliments to our Chef, Rakas Restaurant as well as the Guest Services Team. May I suggest to visit us next time in Summer, the forest and nature in general is spectacular. Regards Michelle Creus - Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard C wrote a review Feb 2020
West Babylon, New York78 contributions56 helpful votes
Our room faced into a forest of continually snow covered trees.The room was small and extremely expensive. The service was good and the staff was very good. WIFI worked well and there was a shuttle to the main part of the hotel where the restaurant was. The food was above average and had an acceptable ala cart menu. Breakfast was very good and they would even bring it to the room
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Paradise15134716934, Manager at Arctic TreeHouse Hotel
Responded 21 Feb 2020
Dear Richard I am very happy to hear that you found our staff, services and facilities satisfactory. We hope to welcome you back again in the future. Kind Regards Michelle Creus - Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
londonrobyn wrote a review Jan 2020
London, United Kingdom10 contributions26 helpful votes
I really wanted to love this place. The hotel is beautifully designed and situated outside Rovaniemi, however after staying here for 3 nights, I would only tell friends or family about it with a number of warnings. First warning: Do not book a transfer from the airport through the hotel. It costs 50€ and the airport is less than a 5 minute drive away. Taxis are plentiful outside the airport and only cost between 15-20€. It really feels like the hotel is taking advantage of its guests with this high pricing. Second warning: Avoid any rooms on the "second" row. While the hotel portrays every room as looking at unobstructed views of nature, this is not the realistic truth. All rooms face the same direction and are organised on 3 "streets", each with two rows - a front row and a
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
10 Helpful votes
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Response from Paradise15134716934, Manager at Arctic TreeHouse Hotel
Responded 21 Feb 2020
Dear Robyn Thank you for taking the time to share your thought and experiences with us. We always encourage all our guests to write honest reviews and share their authentic feelings. Travelers tips are welcomed to all globe trotters. We are delighted to hear that you enjoyed and special design of our rooms. A great amount of efforts and thought was put into architecture and interior design and we are proud to say that we have won countless awards for our eco friendly TreeHouses. Our rooms are build in 3 rows on 3 different height levels and the location of the rooms offers a view that included natural elements like the trees and snowy landscape but the other rooms and property roads are also visible. The room views opinion varies on the angle and personal perspective of the guests. Most of the time our guest love the view. Kindly note that transportation laws in Finland prohibits hotels from profiting from hotel packages shuttle service. Thus all hotels in Rovaniemi make use of local taxi and transfer suppliers that we outsource to transfer our guests. This way we support the local suppliers and ensure that our guests receive the best service. A private transfer will cost a guest 50 Eur per way and a local taxi about 30 Eur. It saddens use to hear that you felt like our staff was not attentive and motivated to ensure that you had a wonderful experience. I can assure you that it is our goal to do everything in our power to make our guests feel welcome and looked after. We sincerely apologize for the unpleasant experience that you had and we will take steps to ensure that it does not happen again. Please kindly note that Tina has left our company during Aug 2019 and we have bought your review to the attention of the new General Manager, Mr. Kenneth Tuomi. We hope that you will consider to come back again in the future so that we can have an opportunity to showcase our improvements. May I suggest a visit in Summer when the rates are more cost effective and the forest and nature is blooming at it fullest. Kind Regards Michelle Creus - Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travelling_Mr wrote a review Jan 2020
London, United Kingdom35 contributions6 helpful votes
This is one of the best hotels I have ever stayed at. The staff are fantastic, the setting is once in a lifetime and the cabins are so well designed. The area has so many tours to keep you busy in the day or you can just chill in the resort and go for walks with snow shoes, sledging etc. This isn’t a cheap holiday but worth every penny. Would 100% recommend for a winter break.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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srdaniline wrote a review Jan 2020
13 contributions2 helpful votes
We stayed for three nights over a long weekend in January. The hotel itself is beautiful. Stunning design. Think high end ski lodge with soft furnishings everywhere. We arrived early (well before check-in time) but they started the paperwork already to check us in so when we arrived back later we could go straight to the room (2 hours early!). The "nest" was beautiful. We had number 51 which is one of the front nests and is so worth it for the privacy. I've attached pictures of the view. The details in the room are perfect. The hotel has cars which will take you to the nest. The room has bathrobes, slippers, safe, hairdryer , all the amenities you could want. The temperature is controlled at reception but they were quick to adjust this via WhatsApp. We had breakfast at Rakas
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Elena E wrote a review Jan 2020
1 contribution
This is five million star hotel (if it’s not cloudy) plus aurora on the top of it! I had amazing experience. Guys from the hotel response to all of my requests, all of them are young and pleasant people and I am really thankful that I’ve been here. Also, Rakas restaurant which is part of the hotel has the kindest staff ever... All of them, indeed. So pleasant, kind, funny... especially adorable blond girl, she made my evenings even more beautiful with her manners and courtesy! All in all, this place should be on your bucket list! Elena
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Well travelled wrote a review Jan 2020
George, South Africa32 contributions52 helpful votes
This is a beautiful place in a beautiful area, unfortunately the staff are very young an inexperienced and this will lead to their downfall as the area becomes more and more popular The food is all local and no consideration is made for western guests visiting, same food is served over and over Small changes and attention to detail can make this a 5 star hotel in a 5 star environment
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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M1920DIdaniela wrote a review Dec 2019
West Palm Beach, Florida1 contribution1 helpful vote
Nice rooms with great views, although I was disappointed about our room overlooking a road. The service was very bad, nobody came to check on you, refill drinks or clear the table at the restaurant and the food was beyond horrible!
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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MarwaO1991 wrote a review Dec 2019
Manama, Bahrain54 contributions37 helpful votes
The only reason I gave this 3 stars is because the room was so cold & although we reported it they were unable to fix the issue so I had a hard time sleeping. Rooms & bathroom are not spacious & food options are limited with only one restaurant at the hotel which was amazing & food tasted good. The rooms are well maintained & decorated. Santa Park is just a 1min walk away.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
US$269 - US$513 (Based on Average Rates for a Standard Room)
LOCATION
FinlandLaplandRovaniemi
NUMBER OF ROOMS
60
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