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Lainiotie 566, Kittilä 99120 Finland
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#2 of 8 Specialty lodging in Kittilä
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Property amenities
Free parking
Free internet
Bar / lounge
Restaurant
Ski school
Skiing
Chapel / shrine
Gift shop
Breakfast buffet
Special diet menus
Wine / champagne
Non-smoking hotel
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Non-smoking rooms
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HOTEL CLASS
Languages Spoken
English, Finnish
205Reviews39Q+A34Room tips

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kelliw_9 wrote a review Jan 2022
essex8 contributions7 helpful votes
Flight over - amazing, the crew went out of their way to make it feel festive. With games and good humour. We arrived at Gatwick at 5am in morning and returned at 22:15pm - we got 3 hours in the snow village, the rest was travelling or at airports. Snow village was a huge disappointment - no Christmas feel to it at all. Yes a forest full of trees and lanterns on the ground gave it a nice warm romantic feel but there was not one Christmas decoration or decorated tree anywhere, it had zero atmosphere. The huskie ride and reindeer ride last approx 2 mins each of that. The hill to go sledding down is actually a man made mound of snow about 7ft high and the kids skidoo is just a little circle they go round twice. Very underwhelmed with the place and wish we had picked somewhere else more festive. Essentially we paid thousands to spend 12 hours travelling and waiting and have a little play in the snow. Very disappointed at the lack of Christmas ‘feel’ and the amount of time spent there .... though tbf much more than 3 hours you’d prob be bored.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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James J wrote a review Jan 2022
1 contribution
Very disappointing trip. My family (2 adult and 2 girls aged 9 and 5) visited on the 23rd December 2021 The flight was average, we were disappointed the crew didn't really do anything Christmas themed, other than the captain saying Santa had landed on the plane. No carol singing or activities which you'd expect going to lapland. The place itself is amazing but the issue here is time. We paid 2.4k for 2.5 hours. it's impossible to complete the itinerary in the time allowed. It took a good couple of hours after landing to get through passport control, queue and get snow suits, and get on the coach. It's a fairly short journey to the snow village, maybe 20 mins. We arrived at 3:15pm and was told to be back at the bus for 5:45pm... 2.5 hours. We pretty much ran around the site trying to do everything. You can't it's 100% impossible to do everything on the itinerary. We had to skip snow-mobiling and the "local story telling tent". The kids were disapointed. The lunch is the equivalent of an Ikea buffet lunch but we were fine with that. Santa and the huskies were impressive though had to queue 30 mins for huskies. On the whole, I wouldn't recommend, the itinerary is very misleading - you'd need an extra 2 hours to really make the most of it. Spoke to Tui afterwards to tell them of our experiences but they weren't really bothered and didn't offer anything other than "we'll take your feedback into consideration". Won't be booking with Tui again - despite holidaying with them every year for at-least the last 10 years. To be clear, we're not the complaining type, this was the first time we'd ever complained to them and they didn't seem to care. £2400 for 2.5 hours fun in the snow.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Val Ross wrote a review Jan 2022
Bulle, Switzerland539 contributions12112 helpful votes
+1
Second visit after 2019. Due to covid, the Hotel is smaller and bar or restaurant closed or with a shorter opening hours. The sculptures are great in each room but at the end the entrance price is very expensive. (19.- per adult, access only with covid pass). A bit a touristic trap.
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
73 Helpful votes1 Save3 Reposts
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Theodosia Russell wrote a review Jan 2022
London, United Kingdom253 contributions76 helpful votes
With the situation going on we had no expectations for our day trip, if I am honest we did not expect to be going anyways. I am going to do a mixed review with both TUI experince and while we were at Snow Village. We boarded the plane pretty well back in England, everything considering it was pretty smooth and our flight was amazing looking out the window, the pilot would let us know important information and attendances were amazing! Food was a cooked breakfast with lots of snacks, I did say I am allgeric to chilly and comes under spices to and my parents aswell as me being vegetarian, unfortunately the messages were not properly passed on, I did not eat my breakfast and luckily they found a few spares from my parents, it's not the attendances fault, no big deal but just make sure you say and say again if you have any requests, we done it on the app, FB and called. The activity packs the children are given are beautiful aswell, just loved them and we played a game that was included with our little one! We landed and went straight through, we had our paperwork printed to make it easier, we were warned that you can not touch metal due to the temp' unless wearing gloves. The airport had Christmas vibes everywhere! Staff were so friendly and happy to help! Was amazing! We had to walk across to a warehouse, we then lined up, given boots, socks and a thermal snowsuit..We were also told we had to wear our coats, it was colder then expected and way colder then what apps suggested! My advice would be layers! I took a bulky coat not expecting to wear it and it caused me to get stuck as I couldn't bend properly as it was to thick lol! We were then put on a bus, given times for Santa and food, was about a 20 minute ride, it was beautiful! Our elf Pixie was very happy and handed the children their Lappish passports! When we got their we could eat straight away due to our times, it was not to busy, the food was very basic, totally fine as we were not there to sit and eat but just be aware that vegetarians it's bread, mash and chips! Again, it is ok, we were there to go outside! Bottled drinks were pricey but free water, hot chocolate and such was available. Husky ride and reindeer ride were long enough we found, get gloves that allow you to use your phone as its bitterly cold! They were great fun! The queues were not to bad and we basically had no sunlight anyways, it was lite and the guides had tourches on their hats. Snowmobile for children was great fun again! Plenty of activities for children outside with even hills built up for them to use! Seeing Santa we got on a trailer that was pulled by a snowmobile, we went through the forest and it was lovely! Abit bumpy so be aware, they do mention it though! When we saw Santa it was fantastic, we did mention about masks and they said no it's fine, there was a screen but they did not mind us not being infront or it either, some wear masks I have seen in some photos and if our Santa did it wouldn't of been an issue either for us! Our little one got an elf teddy, all the children get the same. The Snow Hotel was amazing and the people who work so hard on it should be so proud, even I had ago on the ice slide (after the children had gone) and I definitely recommend trying it! Was great fun! The staff inside were fantastic to! The shop is small and alot of things were sold out, I found it well priced, again staff were amazing! Our bus ride to the airport was 20 minutes again, we got back, went into change our clothes back, walked to the airport and pretty much 'sailed' through, we got a few bits but the plane was there ready and waiting! We boarded, deiced, took off while it was snowing, everything was perfect! During our flight home we were so amazingly lucky to see the Northern lights on our side! We ofcourse moved to for others to see aswell, the pilot informed everyone about it and they were stunning! We have seem them faintly in Iceland a few times but this was just incredible! Our dinner again a few issues with the vegetarian meal but luckily was sorted as attendances found spares, there was so so much food aswell again!! I highly recommend going, we done the day trip as we wanted to experince everything, we wanted to be more in the Arctic Circle (also get a certificate to say you have been to the Arctic Circle), due to the ongoing situation again we did not have much expectation but wow, it was fantastic!! Thankyou to everyone who made it such a magical day!
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kurt E wrote a review Dec 2021
Stepps, United Kingdom72 contributions42 helpful votes
+1
Getting at Edinburgh airport at 5:00am leaving at 8:am arriving in Finland at 11:00 am Getting on coach at 12:00pm (2:00 pm) Finland time left airport around 2:10pm getting to snow village around 2:40pm and being told to be back on the coach 5:45pm so we had 3 hrs to have fun. First thing we did was dog sled ride it lasted 45seconds I taped it so know how long it lasted and we were told only 1 ride was aloud. 2 min reindeer ride then had lunch , chicken nuggets , meatballs , chips, mashed potatoes ,bread and butter, coleslaw very basic nothing special. Granddaughter went on kids snowmobile 2 turns around a ten foot circle. Sledding down a 8 foot hill made by a bulldozer . Took snowmobile ride out to see Santa which was actually 2 min walk from from main area but the took you out ten minutes turned a ten minutes back to small shed to see Santa. We saw 1 elf there is no guidance around to show you around but I guess when you could fit the whole village into a football field really don’t need help. Paying £3000 with Covid tests for 3 hrs is pathetic would not recommend to anyone. There other laplands in Finland that look great just not this one.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maria K wrote a review Dec 2021
5 contributions3 helpful votes
This was an absolutely magical trip - I thought it was expensive before I went but it was well worth every penny! It started at the gate with cabin crew getting the kids excited - the flight was brilliant - they handed out Christmas packs and told the children that reindeer had landed on the roof. Very efficient service at Kittila - you went straight into a warehouse to collect snow suits and boots and handed in your own coats and boots. Short snowy drive to the snow village - you were given set times for lunch and seeing Santa. We had lunch first then went to see Santa - he was so real - the kids were blown away. We came back and rode the reindeer and husky sleighs - we never queued more than 10 minutes for anything (maybe because we did those activities later). Though we were only there 4.5 hours, it was enough for me - though they were only taster session, the children still have the memory - I didn't fancy staying any longer. It was so well organised and all the Tui staff made the experience really special for everyone. Spent nothing - got fed both ways on the plane and there was a buffet lunch in the snow village with soft drinks (you cauld pay extra for alcoholic drinks) . Great day - considering going again.
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Date of stay: December 2021
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2 Helpful votes
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Kris wrote a review Dec 2019
Coventry, United Kingdom10 contributions1 helpful vote
+1
We were those crazy people who decided to stay here the night. We had booked this for a night on our honeymoon and after reading reviews were a little apprehensive that we had made a poor choice. On arrival we were taken on a tour of the hotel, and from the minute they take you through the doors into the snow village we were completely blown away, the place is absolutly incredible, a complete work of art. The rooms are all very unique and very creative. After the tour we went to the restaurant. Instantly the smell of food hits you and you can't believe its -5 degrees. The food was very high quality, and the menu varied and cooked to perfection, I spent the whole time in the restaurant with a huge smile in awe of the place. We later made it to our room with our sleeping bags, (which were very warm!) and set down for the night. I awoke a few times but was in awe of the place every time, and to be honest, the cold really isn't much of an issue. We were woken up at the time we requested by a very friendly lady who came with some warm Berry juice, then followed by a lovely buffet breakfast. I would advise to people stopping that this isn't a typical hotel experience. Think of it almost like camping, and as a once in a lifetime experience to sleep somewhere unique. We're glad we stayed the night as the discomfort was humbling and the experience of doing so was so rewarding.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LJSNDS wrote a review Dec 2019
Newcastle upon Tyne39 contributions13 helpful votes
Visited on a TUI trip, family of 4. Its quite expensive considering you’re only there just over an hour. The ice artwork is amazing to see, theres also an ice bar, ice slide, chapel and you can see the rooms in the snow hotel which I wouldn’t want to stay in as its so cold. Glad I’ve been as it was something different but I wouldn’t return.
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Date of stay: December 2019
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Cornishdreams wrote a review Dec 2019
England, United Kingdom55 contributions70 helpful votes
+1
Search for santa Incredible day. Nothing to complain about at all. Plane journey, included breakfast and a Sunday roast on the return flight We played pass the santa, sung songs, felt santa land on the roof, the air hostesses were fabulous. A really fun flight, I think it's just for the day trips after reading of people who are staying over not having a festive flight, I assume the Daytrip is made special this way. It certainly made me think how fun all flights could be. We wore our Thermals under our clothes on the plane we were not too hot. Although we were provided with all in one suits, I still felt chilly if we stood about for more than 10 minutes, but if we kept moving didn't feel the cold. After leaving the airport it was straight to the clothes centre, very efficient, everything they gave us was a perfect fit, we were then assigned a coach with our own elf, Chilly, he was a big elf, and was proud to tell us he is the biggest Elf in the world, we didn't doubt him. The 25 minute jouney to snow Village was full of facts, and a little bit of singing... Jungle balls, Chilly was the perfect host, also shout out to Pepper who was also a great friendly elf. As we were first off the plane and first changed we were on coach 1, and we were lined up to see Santa at 2pm and have lunch at 3.45. We were taken to the santa stop where we were ferried via sledge to meet the big man.. TUI give each child a special pack on the plane to write their letter though I've seen parents do this bit themselves, when you arrive the elf asks for your letter and when you meet santa he reads from it, I think he struggled as our house rule has always been that santa brings one token gift, so her request for a toy fox and nothing else stumped him a little but he was amazing and definitely the real one ❤️😍 A golden wrapped box was presented to each child before they said goodbye. He promised to check in on her friends and told her to tell them to be good ☑️❤️ Then we had the rest of the day to pick and chose what we wanted to do. We visited the ice Hotel, it's incredible but colder than outside, you couldn't seriously sleep in there, lol well I wouldn't 😂😂❄️ We had a huskie session, we were all together for this, but I had my own sledge for the reindeer as our ten year old was too big to fit in with us both, she went with dad and I enjoyed the ride too. Lunch was free and was very basic. Mash, chips, coleslaw, meatballs, chicken nuggets and a veggie falafel it was a buffet and nice and warm. There was a small gift shop, I spent €100 euros on a Sami poncho, a mug, some fridge magnets and baubles and little ekfy figures. But the selection at the airport was better, although they didn't have sami ponchos so was glad to get that. We then went to the Sami ceremony in the tipi where we learned about reindeer and had our faces smudged with charcoal I really liked this part, and it felt special too. We spent the last half hour having a family snow ball fight. We didn't decorate gingerbread or do any crafts but we did eat gingerbread it was yummy. After reading some dreadful reports before our trip I went with no expectations (someone once told me expectations lead to dissapointment and they are right!!) I can honestly say from start to finish we had the most incredible wonderful day, my daughter was awestruck and hubby really enjoyed it. Would we come back, I think so. Was a day trip worth it, yes it was every single penny and we were ready to go when it was time to get our bus On the way back we received a lapland passport for our daughter (more like a vip card on a lanyard) a reindeer driving licence each, and a certificate for crossing the Arctic circle. Tui also gave every family a special brochure with £100 voucher off your next booking on the return flight. Would I recommend it? Big fat yes. I still can't believe we've been to lapland and back today 😂🔙❄️🎅
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Date of stay: December 2019
Cleanliness
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Room Tip: Dont stay at the ice hotel, its so cold!!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Best food best hotel wrote a review Aug 2019
Hong Kong, China4221 contributions8536 helpful votes
+1
We join a day tour to come here. We had a very pleasant visit of Snow Village. Every rooms are difference, this village is a temporary hotel made up of snow and sculpted blocks of ice. As it is constructed from ice and snow and typically have to be rebuilt every year.  Tip1: Temperature inside the village is freezing. So bring hat, gloves, and wear enough clothes and snow boots when you come to visit. Tip2: We joint the tour with Levi Tourist Center. They do not have this tour daily, so better plan ahead.
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Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
13 Helpful votes
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PRICE RANGE
US$338 - US$530 (Based on Average Rates for a Standard Room)
LOCATION
FinlandLaplandKittilä
NUMBER OF ROOMS
15
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Frequently Asked Questions about SnowVillage
Which popular attractions are close to SnowVillage?
Nearby attractions include Lapland Hotels SnowVillage (0.06 km).
What are some of the property amenities at SnowVillage?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at SnowVillage?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at SnowVillage?
Yes, free parking is available to guests.
Which languages are spoken by the staff at SnowVillage?
The staff speaks multiple languages, including English and Finnish.