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3.5
#2 of 4 hotels in Joensuu
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Original Sokos Hotel Kimmel is the leading conference, banquet and event location in eastern Finland. At Kimmel, you can organize small and large meetings, various trade fair events and unforgettable family feasts. At restaurant Fransmanni, you can also enjoy the relaxed atmosphere and good food as well as our hotel's sumptuous breakfast, and dance the night away accompanied by star performers. Our hotel is located in the beautiful Sirkkala-park by the River Pielisjoki. Original Sokos Hotel Kimmel is named after the fast-flowing River Pielisjoki and its glimmering foam. We take advantage of the beautiful Sirkkala-park scenery every year by organizing the Osuuskaupparock, which attracts increasing numbers of rock enthusiasts. We are also located only a few minutes' walk from the hustle and bustle of downtown. Our staff is happy to tell you about what is going on around the town and give you advice on what to see during your trip. Bus and train stations are located right across the street from our hotel. It is also easy to reach us by plane, since the airport shuttle bus will get from Joensuu Airport to the hotel in a blink of an eye. Our hotel is a full-service provider: food, drink, good night's sleep, relaxation and evening fun. Welcome to visit us at Kimmel!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Classic
Languages Spoken
English, Finnish, German, Italian and 1 more
Location
Itäranta 1, Joensuu 80100 Finland
Name/address in local language
Original Sokos Hotel Kimmel
230 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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If you are here, enjou good food and nice rooms. Our dinner was okei.
Service is pleasent and air con works in these rooms and parking is free and close of reception. Very near by city market place and everything.
I recommed this Kimmeli
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at Kimmel for two nights. You need to ask for Bathrobe and for slippers. I stayed in two different rooms, one had a bathtub and the other did not. Breakfast was nothing special, not good, not bad. There were some remarks regarding social distancing and keeping safety distance, but I feel that at least during the breakfast this could have been taken better into consideration with more measures to minimize spread and also keeping safety distance. The staff was friendly and the restaurant had good dinner food as well.
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Date of stay: November 2020
Value
Rooms
Service
Trip type: Travelled on business
Room Tip:Ask for the pool area and ask for a bathrobe and slippers!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel is fully renovated and it's done with an excellent taste! Hotel is fresh, modern and very scandinavian. Breakfast is brilliant and the view in the park is nice and beautiful. Staff is welcoming and friendly.
Why - 1 one star? The Kimmel Spa is one of the prettiest I've seen, but unfortunately very, very small. Prize is a bit high for so small spa and it was a pity to walk upstairs if yoi wanted something to drink.
Eventhough, I highly recommend Sokos Hotel Kimmel.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roosa Jaakola, Owner at Original Sokos Hotel Kimmel
Responded 4 Aug 2022
Dear Jenna, Thank you for your kind review! I am glad to hear you've enjoyed your stay with us. We have noted the difficulty in ordering drinks upstairs and we will install a phone in the spa so our guest can call and order, so there won't be any need to walk upstairs. I wish you a great summer and you're welcome back to visit us anytime! Best Regards, Roosa Jaakola Vastaanoton palveluvastaava / Front Office Servive Manager Original Sokos Hotel Kimmel Itäranta 1, 80100 Joensuu roosa.jaakola@sok.fi
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The facilities look great, we had booked the Superior King for two nights. However, the room was extremely dusty and I struggled to sleep as I am asthmatic. We asked reception to send a cleaner to dust the room which they were happy to do. The cleaner came while we were out and had cleaned the bathroom but all the dust in the sleeping area was untouched. We ate at the restaurant and the food was delicious, however, the waiter dropped one of the dishes on my partner and newborn baby. She did apologize profusely. We were also double charged for an item and when I queried this, I was told their system doesn't work well and returning the money would be difficult and they would prefer us to just take something of the value of the overcharge instead of a refund. When I walked away I was told they could just return the overcharge. Spa is lovely but unfortunately the negative outweighed the positive and I would be unlikely to recommend to a friend. There was no compensation for the lack of cleanliness or the food being splattered all over my partner's and baby's clothes. I would have expected at least some level of a good will gesture.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sanna Jaatinen, Guest Services / Front Office at Original Sokos Hotel Kimmel
Responded 27 Mar 2023
Thank you for your review Sallamari. I´m truly sorry that your stay in our hotel did not went well. This service level do not meet our standards at all. We will contact you personally.
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This hotel has been completely renovated. So everything looks stylish and fresh. Joensuu railway station is located opposite the hotel.
We booked the best suite which is located on the top 5th floor and has a huge wrap-around balcony with great views. You have your own sauna in the spacious bathroom but no bathtub.
We had dinner at the hotel's Bistro Heili restaurant. The service was friendly and the food was tasty.
Breakfast is served in a big breakfast hall. The food selection is wide but the atmosphere has a canteen-like vibe on busy mornings.
The reception staff was friendly.
Our stay had a quite good value for 352 euros considering the size of the suite.
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roosa Jaakola, Owner at Original Sokos Hotel Kimmel
Responded 26 Jul 2022
Dear Mikael, thank you for your kind review. We are happy to hear that you've enjoyed your stay with us and liked our renovated look. I am glad that you enjoyed the breakfast and the food at the restaurant and will let our staff know. I warmly welcome you back to visit us anytime! Best Regards, Roosa Jaakola Vastaanoton palveluvastaava / Front Office Servive Manager Original Sokos Hotel Kimmel Itäranta 1, 80100 Joensuu roosa.jaakola@sok.fi
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The location is good, easy to come by train or car, go any where, take a walk or swim.
Bed was nice, many pillows, and child lukee his on bed too. The temperature in the room was easy to change. Gym was okey, little, but there can do lot of things. Liked the breakfast too.
I would like to come again.
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Date of stay: July 2024Trip type: Travelled with family
Room Tip:Next time i would like to have the view on the other side
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very nicely renovated and modernized classic hotel in Joensuu. However, the Spa renovation is still under process, but will be finalized soon. Very friendly staff. Good location. Beautiful view over the city and the river from the upper floors. The suite (room 512) was really nice and highly recommended for couples. We will come back.
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Date of stay: February 2022Trip type: Travelled as a couple
Room Tip:Please remember to use S-Card if you are a member.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roosa Jaakola, Owner at Original Sokos Hotel Kimmel
Responded 3 Mar 2022
Hello, Thank you for your kind review. We are very happy to hear that you have enjoyed your stay with us and warmly welcome you back anytime! Best Regards, Roosa Reception Original Sokos Hotel Kimmel Itäranta 1, 80100 Joensuu
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Rooms were untidy and furnished like soviet union. Some hairs were found from the bathtub, TV had 14 channels, only one in english, not even music TV. There were absolutely no comfort at room besides bed and untidy bathtub. Even pool was closed and fact wasnt informed prior stay.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had only one overnight stay in this hotel. It is ok nothing special but there is also nothing wrong with it. The room was recsently renovated and they were nice. The breakfast was also ok. The hotel staff was nice and polite.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roosa Jaakola, Owner at Original Sokos Hotel Kimmel
Responded 13 Sept 2022
Dear Mari, thank you for your feedback. I'm glad to hear you've enjoyed your stay with us and we welcome you back to visit us anytime. Best Regards, Roosa Jaakola Vastaanoton palveluvastaava / Front Office Servive Manager Original Sokos Hotel Kimmel Itäranta 1, 80100 Joensuu roosa.jaakola@sok.fi
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Really friendly arrival and travelling with two cats were taken care of nicely. Were given treats to cats. First time ever! Customer service is really good.
Amazing breakfast and the little details in the room were the best. Beautiful hotel!
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Date of stay: March 2024Trip type: Travelled with family
Room Tip:Week days are more peacefull.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sanna Jaatinen, Guest Services / Front Office at Original Sokos Hotel Kimmel
Responded 1 Apr 2024
Thank you Satu for the wonderful feedback! It's great to hear that you and your cats have enjoyed your stay with us. Warmly welcome again to Joensuu and Kimmel hotel! Have a sunny spring!
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There are more places to choose from in the Joensuu area.
PRICE RANGE
€122 - €156 (Based on Average Rates for a Standard Room)
LOCATION
FinlandNorth KareliaJoensuu
NUMBER OF ROOMS
230
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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