Scandic Plaza Boras City
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3 Allegatan, Boras 503 32 Sweden
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US$175
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About
#2 of 6 hotels in Boras
Scandic Plaza Borås is centrally located in Boras, close to the university and train station. You stay close to shopping, restaurants, entertainment and attractions. Take a tour of Boras Zoo and say hello to tigers and bears. The hotel is located 45 km from Gothenburg's Landvetter Airport. At our hotel you stay in spacious rooms and our lobby is a great place to socialise.
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Location
Full view
91Great for walkers
Grade: 91 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
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3 Allegatan, Boras 503 32 Sweden
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926Reviews1Q+A24Room tips
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The level of service they provide for being a 4 star hotel is way below expectations. The front desk staff when we checked in set the tone for our visit. Didn’t make us feel welcomed at all, can’t even remember the staff member who checked us in to even flash a smile. We asked about the spa and just got a short “No, it’s full” for an answer. Even though it is full and there is no real chance of getting a spot you might want to offer a waiting list. Just to make the guest feel heard or seen. When asked about parking they don’t even mention that there is a guest parking garage, they just gave directions to a municipality owned parking space outdoors behind the college building. I learned that there was a parking garage coming back from parking the car. There is no real effort in just informing the guests of the garage, but to explain that it is at capacity and then instructing the guest to use the other outdoor parking. The staff just seems to not have sufficient service training, I have worked over 10 years in service in different settings and environments and this is not what I would call good service. The room was okay, the pillows felt old and lumpy and one of the wall mounted extra beds were broken and couldn’t be used, we were lucky we only needed one extra bed. The lobby bar had limited ingredients and selection. They only offered two drinks and four different beers and some wine. I even heard staff saying something to guests about not being able to order drinks at the bar and then take it to the room due to the alcohol permit of the hotel. If this is true then management need to apply for a new permit that allows guests some basic ‘room service’. The breakfast buffet is plentiful with a lot of options and met expectations.…
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Date of stay: June 2021Trip type: Travelled with family
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Response from Jenny Bladh, General Manager at Scandic Plaza Boras City
Responded 11 Aug 2021
I am very sorry that your stay with us did not live up to your expectations. Especially I am sorry for the lack of you a warm, kind welcoming. I take your feedback seriously and will of course work for change in the future. However I am glad to read that you enjoyed our breakfast, which I know is an important part of the hotel experiences.
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Service is very good and breakfast is the best! My child was glad to eat Swedish meatballs in the morning. The room was clean and the bed was so big for my child. I would like to stay again when I go to Boras!!
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Review collected in partnership with ScandicHotels.com
Date of stay: July 2021
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Helpful
Response from Jenny Bladh, General Manager at Scandic Plaza Boras City
Responded 12 Aug 2021
Thank you so much for the five star review! I am very glad to hear you all had a nice stay with us, hope to see you soon again.
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The ventilation system is very noisy, making it hard to fall asleep. It is not possible to turn it off in each room. The hotel is aware of it, but makes no effort to solve it. No daily cleaning offered.
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Review collected in partnership with ScandicHotels.com
Date of stay: July 2021Trip type: Travelled on business
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Helpful
Response from Jenny Bladh, General Manager at Scandic Plaza Boras City
Responded 12 Aug 2021
So sorry that the ventilation was disturbing, normally it does not give much noice especially not during night. Regarding cleaning, we do offer daily cleaning, you just let us know the day before and we will be happy to clean for you. There should be information in every room about this, and I apologize if the information was not given to you.
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Nice hotel, lovely breakfast. The room was incredible hot, the kids dinner sausage was uneatable gray “things” inside the sausage, the floor heating in the bathroom was on all the time. During summer I would not recommend to stay here when it is around 30C outside because there is no AC.
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Review collected in partnership with ScandicHotels.com
Date of stay: July 2021
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Helpful
Response from Jenny Bladh, General Manager at Scandic Plaza Boras City
Responded 12 Aug 2021
Sorry to hear that the temperature affected your stay with us, hope you were given the opportunity to have a fan in the room which helps a bit warm summer days. I am however glad that you liked the hotel and enjoyed the breakfast.
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We had a very nice stay att Borås Plaza Hotel. Good location just a short walk from centre and restaurants. Fresh, nice staff, good beds and a plus for the breakfast. Tried the relax, wich was nice after a day at the Zoo but the water could’ve been a bit warmer.
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Review collected in partnership with ScandicHotels.com
Date of stay: June 2021
Value
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Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jenny Bladh, General Manager at Scandic Plaza Boras City
Responded 30 Jun 2021
Thank you for the nice review from your stay with us, I am happy to read your vacation was here pleasant. Hope to see you soon again! Kind regards Jenny Bladh
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LOCATION
SwedenWest CoastVastra Gotaland CountyBoras
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Claim Your Listing Frequently Asked Questions about Scandic Plaza Boras City
Which popular attractions are close to Scandic Plaza Boras City?
Nearby attractions include Navet Science Center (0.2 km), Textilmuseet (0.2 km), and Gustav II Adolf Statue (0.4 km).
What are some of the property amenities at Scandic Plaza Boras City?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Scandic Plaza Boras City?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Scandic Plaza Boras City?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Scandic Plaza Boras City?
Conveniently located restaurants include Restaurant Vinci, Grill&Gryta, and Tugg Burgers.
Are there opportunities to exercise at Scandic Plaza Boras City?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Scandic Plaza Boras City have an airport shuttle?
Yes, Scandic Plaza Boras City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Scandic Plaza Boras City located near the city centre?
Yes, it is 0.8 km away from the centre of Boras.
Are any cleaning services offered at Scandic Plaza Boras City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Scandic Plaza Boras City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Scandic Plaza Boras City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.