Clarion Collection Hotel Plaza
Vastra Torggatan 2, Karlstad 65225 Sweden
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About
#5 of 16 hotels in Karlstad
Location
Cleanliness
Service
Value
Clarion Collection Hotel Plaza is a full service hotel in the heart of Karlstad. The hotel has been under renovation 2013-14 and today it's the most modern hotel in the city with a brand new look. We offer 131 rooms and suites, 11 conference rooms, relax area with gym, jazuzzi and sauna and we offer afternoon sweets and tonights special free of charge. Our fantastic staff dare to be different and will greet you with passion. It won't take long before you feel like home when staying with us. We wish you a warm welcome to Karlstad and to Clarion Collection Hotel Plaza!
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Swedish
Location
Full view
100Great for walkers
Grade: 100 out of 100
82Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Contact
Vastra Torggatan 2, Karlstad 65225 Sweden
Name/address in local language
Getting there
Car HireSee all Karlstad car hire
915Reviews0Q+A17Room tips
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Visited from Friday to Saturday, had booked a superior room for around 1700 SEK. Did the booking at Clarion's home page, in hope of a good room.. Room was ok, nothing more. No AC, only heating, had the window open all night to keep the temperature down, but it is a lot of traffic and noise outside. Spots on the wall, unidentifiable.. Old carrots (!) in the fridge, took them out in the hallway, couldn't find a trash can..Put them in the staircase to get rid of them. Bed comfy, shower ok. Breakfast... "Plaza" 1700SEK.. Maybe spend some of that money on a better breakfast? "Scrambled eggs" from powder. Milk, only 1 kind, low fat, tasting funny. Bacon cooked in a strange way; half burnt, hard, in small lumps, not slices, never seen anything quite like it. Liver paste not very tasty. Soft boiled eggs had a strange consistence, even though kept in a fancy warm water container. (Or maybe because of that) It is a general problem with hotels in Karlstad, they all charge a lot for average to bad rooms and services. I guess they have a sort of agreement between them to keep the prices high.…
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Date of stay: May 2022
Value
Location
Service
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Centrally located, very near the railway station. A supprisingly well equipped gym, we hadn´t time to try the sauna that overlooks the rooftops. God breakfast, as expected crowded during peak hours sat and sun.
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Review collected in partnership with NordicChoiceHotels.com
Date of stay: November 2021Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Lena Malmberg, Hotelldirektör at Clarion Collection Hotel Plaza
Responded 21 Nov 2021
Thank you for getting back to us. Nice to see that you had a good weekend with us. Very welcome back!
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The hotel is located across the road from the railway station and that makes the conveyance a breeze. Coming to the hotel, we reached a bit early and were charged for early check-in though many hotels write off the early check in charges if you are with an infant baby. The last at the reception in the evening, Eva was great in her duties and did all to make the stay pleasant for us including vegetarian option in the dinner. Overall great location and awesome EVA.
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Date of stay: April 2021Trip type: Travelled with family
Helpful
Response from Lena Malmberg, Hotelldirektör at Clarion Collection Hotel Plaza
Responded 13 Apr 2021
Thank you for getting back to us. We hope to see you soon again.
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The price on Booking was changed at location due to the fact that they charged us for an extra bed even though the initial price was for 3 persons. They claimed it was for 3 in a double in the same bed. My wife, I and son. Stupid. Also there is absolutely NO service staff except from the one person at the reception. They blame the corona crisis for lack of staff. Well hey! Don’t sell the rooms then. Bar also closed. Sad with loads of guests. The breakfast was buffet! In the middle of a pandemic. Can you believe that? So our breakfast we had in town even though it was included. Rooms are basic and clean. Nothing to complaint about. The hole place oozes “not sexy” however it looks good online. Go to Stadshotellet instead.
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Date of stay: July 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Lena Malmberg, Hotelldirektör at Clarion Collection Hotel Plaza
Responded 21 Jul 2020
Sorry to see that your stay with us wasent´t the way you expected. We are very sorry that we didn´t deliver a nice stay for your family with us. Most of the hotels in Karlstad have a buffé breakfast but with pandemci rules. We hope that you have a nice vaccation.
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1.5 years ago was the last time i was at this hotel and i was very satisfied so it was obvious i was to book again to mark me and my boyfriends first anniversary. I called prior to the visit and asked abt the "light meal and was told its a second course thus cancelling my reservations at another restaurant. Was very dissapointed at the light meal the bowl was mixed with both chicken and pork and we are not pork eaters. The breakfast the next day wasn't the clarion standard i even noticed asking why they was no bacon and that is standard in sweden and after breakfast when we got back to the room there was a coakroach. we took pictures and the receptionist didn't seem surprised. all we got was a "sorry and thanks for informing us" sio am very dissapointed. Won't be going there any more…
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Date of stay: June 2020
Value
Rooms
Service
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Response from Lena M, Hotelldirektör at Clarion Collection Hotel Plaza
Responded 23 Jun 2020
Hej Linda, jag blir så ledsen att höra att ni inte var nöjda. När det gäller kvällsmaten och frukosten är den mycket riktigt just nu reducerad på grund av Covid-19, vi har börjat öppna upp för buffé men i väldigt mycket mindre skala. Detta beror på de riktlinjer som Folkhälsomyndigheten gett och vår kedja bestämt för att vara ett så säkert hotell som möjligt. När det gäller bilderna på kackerlackan får du gärna skicka dessa direkt till mig. Lena.malmberg@choice.se Åter igen ber jag tusen gånger om ursäkt för det som inträffat. Mvh/ Lena
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The hotel is conveniently situated 5 minutes from the centralstation Nice reception and Public areas Was first shown to room 151 ,a really bad experiences due to lack of AC , yes lack of ANY kind of ventilation and with no possibility to open the windows ! When I complained I immediately got a new room 410 -much better ! Evening food included was not much to be happy about The soup was burnt and the fish lacked any kind of seasoning Breakfast also included in the rate was tasty and generous And after all debacle initially I could stay there overnight again due to its excellent location
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Date of stay: March 2020Trip type: Travelled solo
2 Helpful votes
Helpful
Response from Lena M, Hotelldirektör at Clarion Collection Hotel Plaza
Responded 9 Mar 2020
Thank you for getting back to us. We are sorry to hear that some of your time with us was not so good as we wish it to be for you. We hope you give us a new chance to be better. Best regards and very welcome back
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We've stayed here a couple of times before. This is a very good hotel in the town centre, next to the train station. Polite staff who gladly go the extra mile to make sure your taken well care of. However, we booked a double bed but got twin beds. I guess we could have switched rooms, but we didn't notice the twin bed detail before we managed to use the room, so it was a bit too late. Parking: There's a car park in the neighbouring building, vis a vis the Savoy hotel. It's very expensive on the lower floors, so make sure you use the 4th or 5th floor.
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Date of stay: January 2020
Value
Location
Service
1 Helpful vote
Helpful
Response from Lena M, Hotelldirektör at Clarion Collection Hotel Plaza
Responded 7 Jan 2020
Thank you for getting back to us. Sorry for the mix up with your room. Nice to see that you enjoyed your stay with us. Hope to see you soon again. best regards Lena
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I've been accommodated in this hotel for two nights. The room is minimal, the bathroom is small and really needs some maintenance. More specifically it is relevant to the shower but also to other small things. The bed is not really comfortable because when you lie down the bed flexs in the central part. Anyway the room and the hotel are clean. As far as the breakfast is concerned, overall good, they have also gluten free food.
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Date of stay: December 2019Trip type: Travelled on business
2 Helpful votes
Helpful
Response from Lena M, Hotelldirektör at Clarion Collection Hotel Plaza
Responded 29 Dec 2019
Thank you for taking time and getting back to us. We hope to see you with us again. Happy new years!
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The receptionist was very polite and informative and may be highlight of the stay. The room was simple, and compared to other clarion collection hotell i was not impressed. the bartender seemd a bit inpatient and could not even give me 20 sek to read end decide what to order, so we left the bar. The breakfastarea was a bitt small and crowded, ordinary we didn't have any place to sit, but a nice couple gave us their table and took the coffee with them to go. this is NOT a bad hotell, i just know about other hotell where i like it better.
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Date of stay: April 2019
2 Helpful votes
Helpful
Response from Lena M, Hotelldirektör at Clarion Collection Hotel Plaza
Responded 18 Dec 2019
Thank you for getting back to us. We really appreciate that you are taking time to help us get better. We are sorry to hear that you didn´t have a great time with us and hope that we get a chance to prove that we can do better, We wish you a merry Christmas and a happy new year.
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Good central location. Very friendly staff. Excellent for business meetings, with nice common areas where one can sit. Modern concept in restaurant, where snacks are offered free during the day, creating an interesting cosy environment (Starbucks-like) where one can meet and work. The rooms are ok, nothing exceptional and the bathrooms fine but very “basic” (you won’t find even a box of tissues to wipe your nose). The common areas of this hotel, around the lobby, are therefore probably a little better than the actual rooms.
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Date of stay: November 2019Trip type: Travelled on business
Helpful
Response from Lena M, Hotelldirektör at Clarion Collection Hotel Plaza
Responded 26 Nov 2019
Thank you for getting back to us. Nice to hear that you enjoyed your stay with us. We hope to see you soon again with us. Welcome back!
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PRICE RANGE
US$118 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson karlstad, karlstad radisson, clarion hotel karlstad
FORMERLY KNOWN AS
Radisson SAS Plaza
LOCATION
SwedenVarmland CountyKarlstad
NUMBER OF ROOMS
131
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Claim Your Listing Frequently Asked Questions about Clarion Collection Hotel Plaza
Which popular attractions are close to Clarion Collection Hotel Plaza?
Nearby attractions include Domkyrkan (0.4 km), Statyn Sola i Karlstad (0.3 km), and Karl IX - Karlstads grundare (0.2 km).
What are some of the property amenities at Clarion Collection Hotel Plaza?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Clarion Collection Hotel Plaza?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Clarion Collection Hotel Plaza?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Clarion Collection Hotel Plaza?
Conveniently located restaurants include Baron, Spicy Hot, and Blackstone Steakhouse Karlstad.
Are there opportunities to exercise at Clarion Collection Hotel Plaza?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Clarion Collection Hotel Plaza located near the city centre?
Yes, it is 0.3 km away from the centre of Karlstad.
Are pets allowed at Clarion Collection Hotel Plaza?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Clarion Collection Hotel Plaza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Clarion Collection Hotel Plaza?
The staff speaks multiple languages, including English and Swedish.
Are there any historical sites close to Clarion Collection Hotel Plaza?
Many travellers enjoy visiting Alsters herrgard - The memorial estate of Gustaf Froding (6.1 km).