The hotel is well located, near transports to the city ( subway, bus). The staff are very nice and kind and you should meet Mimmi , she is a member staff, that in my opinion is one of the best because she is very gentle and enthusiastic person even at 7a.m she´s always smiling.🥰
The hotel in itself I would not rate badly, the breakfast is great too. For me a really big problem is the seriously bad service- to my mind- at the reception desk. The waiting time to get anything is really extremely long, everything is extremely slow. That is hardly manageable if you have business appointments. Only fixing a wake-up call takes something ike 30-60 minutes because you cannot reach anyone. A call from the room is either not answered at all or answered after trying 30 min. That is annoyingly bad service for my standards.
Weirdly-shaped room, so-so breakfast, lack of umbrellas during serious rains, focus on bank of lifts rather than stairs, wifi completely out for 24 hours (in Europe!?), 30 min walk from centre of town. That said, staff are friendly and it has good access to supermarkets, bakeries and other shops. It was fine, but I wouldn't choose it again.
A particularly dull outdoor seating area and a lobby that resembles a train station in terms of the flow of people in motion is what you are met with in the entrance.Despite late check-in, there is a noticeable queue of guests wanting tourist information, pre-paying check-out and much more.We have booked a room in the "Moderate Double" category, which turns out to be a minimal room with a bed the size of which can hardly accommodate two adults.Hot outside and inside, it's a sickening air with no possibility to correct. Order a fan via the front desk, which, however, never shows up.A positive was a breakfast with a large selection, but missing bread that didn't seem to come from the freezer. A bit messy environment with many guests despite good initiative with booked spot times.Overall, it feels like Clarion Södermalm is struggling with the 4 star category…
It was a couple spa weekend getaway present from a couple of friends for our wedding. The spa was nice for the cost of it and the bar was generous with rosé wine. The room itself was very clean and nice. We loved the breakfast at Clarion hotel. It had a good quality atmosphere overall. Would recommend if you are looking for a weekend getaway with a spa in the city. The highway is right next to the hotel so it would be good to keep in mind. But we loved our stay.
Location: The hotel is located within walking distance to Stockholm Central Station. Despite it being next to the railway line, there was no noise what so ever. We stayed twice at the hotel, once at the 3rd floor and the next at the seventh floor. The room at the 7th floor was much bigger in size with a comfortable chairs and a good size desk. The bathroom was clean. However the shower cubicles had foldable glass doors. Due to their door/floor level design, the floor level mats/towels get wet during shower. The design of the foldable shower doors makes it awkward to get in and get out of the shower. The bathroom is very compact. Without folding the shower door, there is no access to the bathroom desk/sink and the mirror. There was a shaving mirror. But it was unusable due to it being too loose on the holding frame. The shampoo/body lotion and the conditioners are kept in trigger type bulk bottle containers. Accessing these was very difficult due to the positioning of these bottles (unless you are tall enough). The widows had very good light blocking curtains. However there was no inner glaze type curtains on the widows. As such there was no privacy in the rooms when the light blackout curtains are open. The room is fully visible to most of other hotel room occupants and the neighbouring apartments. Buffet type of breakfast was available. The variety of food was very good. The restaurant area was very busy due to large number of tourists. The entire staff was very helpful and courteous. Tea/Coffee making facility was available. However tea/coffee is not replenished unless there is a request for it. Sometimes replenishment was very haphazard with no sugar/spoon or milk powder being provided at the same time.…
We were on holiday for 10 days. Room 5077 was spacious enough for us. Interesting view over the road and adjacent park. We could have done with more space to hang our clothes but we managed. Room was pretty quiet and road noise wasn't a problem though my wife heard loud music one night. Room was clean. Breakfast food was excellent...Good selection if decent ingredients. A bit chaotic at times in the serving area....the area should be bigger. Managed to find somewhere to sit every morning but made more difficult after the management inexplicably closed off the adjacent dining area. Quick and easy check in and out.
Room: Housekeeping didn't do their job. Used wine bottle left in the room, hair in the bathtub, etc. Noisy: Can sleep at all! Check if there will be concerts outside the hotel before you book it. 100 EURO extra charge for using the pool! First time in my life the hotel charge so much for entering the pool!
-Very anonymous. No warm welcome. - Cleaning people already enter you room at 8.30 am in the morning, if you forget to put the "dont disturb sign" at your door. -Usage of SPA is not included in the hotel room price. - Inattentive, relatively unfriendly bar staff at Taqueria if you are "normal", not lgbtq. - No access to your car after 10.00pm, if you park in the parking spot next door. - windows of hotel room can not be opened. +Nice fitness club. +Great breakfast, although canteen atmosphere.
Amazing hotel , really like it . The breakfast was sooo good ( selection of dishes, juices smoothies, yogurts) friendly staff , great location. We’ve got a room update from Booking and the room was so big and nice , clean especially we like the Rituals cosmetics in the bathroom. One disappointed that spa in not included, you need to book and pay .