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Clarion Grand Hotel

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683 Reviews from our TripAdvisor Community

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Showing 135: English reviews
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Copenhagen Region, Denmark
Reviewed 3 days ago NEW

Nice atmosphere and friendly people. It started well being welcomed in the reception with a very serviceminded staff and was very well treated in the Bar by Jonas a Super bartender that made you feel welcome.

Review collected in partnership with NordicChoiceHotels.com
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Helpful?
Thank thomasrRLP
Elin I, Kundansvarig at Clarion Grand Hotel, responded to this review

Dear thomasRLP, Thank you so much for your review about us. I agree, Jonas is amazing! Regards, Elin Ingvarsson Inhouse Sale & Meeting Coordinator

Oxfordshire, UK
Reviewed 16 February 2017 via mobile

Stayed here in Feb 2017, it was really nice. It is well located near to the marina, the shops and near a lovely park where the old fort stands, which was a lovely evening stroll. The rooms are beautifully decorated, and the food in the restuarant connected was excellent, I had one of the nicest burger and chips I have...

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Helpful?
Thank TheChunkyMonkey
Elin I, Kundansvarig at Clarion Grand Hotel, responded to this review

Dear TheChunkyMonkey, Thank you so much for your review about us. I am happy to hear that you enjoyed your stay, and I will tell the kitchen about your burger experience! Hope to see you soon again. Regards, Elin Ingvarsson Inhouse Sale & Meeting Coordinator

Southport, United Kingdom
Reviewed 6 January 2017

We booked a family room and were told we had breakfast and evening buffet. We were going to stay at the raddisson for a little more but on this information we decided to stay here. There was no bar open for the 4 nights we stayed nor was the restaurant except for breakfast which closed at 9.30am so was too...

Review collected in partnership with NordicChoiceHotels.com
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Helpful?
Thank Marcus M
Andrea L, Hotel Manager at Clarion Grand Hotel, responded to this review

Dear Marcus M Thank you for taking your time to write this review. I am sorry to hear that you been told that we hade a complimentary evening buffet, it is the Clarion Collection Hotels that has that, not any Clarion Hotels. The restaurant is closed because we are replacing the floor in the Kitchen and this is something we...

Reviewed 3 January 2017

Must first point out that we won this stay in a raffle, so have no idea about the value for money of our stay! Thanks Clarion! We booked late, but the hotel took great care of us and our dog. The dog-bed and dog bowls for food and water were a welcome extra in a well equipped room. The hotel...

Review collected in partnership with NordicChoiceHotels.com
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Helpful?
Thank Mike D
Elin I, Kundansvarig at Clarion Grand Hotel, responded to this review

Dear Mike D, Thank you so much for your review. We are happy to hear that you enjoyed your stay with us and hope to see you soon again. Best Regards, Elin Ingvarsson Inhouse Sale & Meeting Coordinator

Gothenburg, Sweden
Reviewed 10 December 2016 via mobile

This hotel has nice pictures of their rooms and facilities, but our room and the facilities did not reflect this during our stay. Compare my pictures with theirs on the net. I was arriving from Copenhagen Airport and hoped for a good night sleep. First I tried to look on the TV but it had a very bad picture so...

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Helpful?
Thank Peter_Pe
Elin I, Kundansvarig at Clarion Grand Hotel, responded to this review

Dear Peter_Pe, It really makes me sad to hear about your visit at our hotel. This is not what we want to represent or deliver to our guests. I would like to get in contact with you regarding your stay. Please contact me on reservations.cl.grandhelsingborg@choice.se, or telephone +4642-380405. Best Regards, Elin Ingvarsson Inhouse Sale & Meeting Coordinator

Burghausen, Germany
Reviewed 6 December 2016

perfect location for city-trips, excellent interior design, great architecture of the hotel, really clean rooms, good Service, a tasty and also big breakfast bufet, beautiful rooms...we will come again.

Review collected in partnership with NordicChoiceHotels.com
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Helpful?
Thank julianek968
Elin I, Kundansvarig at Clarion Grand Hotel, responded to this review

Hi julianek968, Thank you so much for your review about us. I am happy to hear that you enjoyed your stay here. We are looking forward to welcome you to Helsingborg again soon. Best Regards, Elin Ingvarsson Inhouse Sale & Meeting Coordinator

Stockholm, Sweden
Reviewed 28 November 2016

Great hotell, great personell. But there is a small gym displaced in the submarine-lookalike cellar with a sauna inside which they call "relax". The hight is only 1.75cm We were there in November and they already exchanged the restaurant for Swedish christmas buffet. A huge disappointment. I recommend requesting a bathtub in the room and using the parking garage. Not...

Review collected in partnership with NordicChoiceHotels.com
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Helpful?
Thank dianahY8254BS
Elin I, Kundansvarig at Clarion Grand Hotel, responded to this review

Dear dianahY8254BS, Thank you for your review about us. I hope to see you in Helsingborg soon again. Best Regards, Elin Ingvarsson Inhouse Sale & Meeting Coordinator

Reviewed 2 November 2016

Rooms and other spaces ok. main problem is lunch and dinner exceptionally good. I suggest straff consider these complaints shared by manybof the people WHO attended the conference along with me. I would not recommend this hotel until changes are made

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Helpful?
Thank Katarina P
Elin I, Kundansvarig at Clarion Grand Hotel, responded to this review

Dear Katarina P, Thank you for your review about us. I would really like to get in touch with you regarding your stay. Please contact me on reservations.cl.grandhelsingborg@choice.se or phone number 042-380405. Best Regards, Elin Ingvarsson Inhouse Sale & Meeting Coordinator

Wigan, United Kingdom
Reviewed 14 October 2016

Probably Sweden's oldest lift = Sweden's noisiest! Otherwise the hotel is good, service could be quicker in the restaurant and the breakfast room area bigger as it is too crowded. Rooms are good (except on the top floor where in the summer they get really hot)

Review collected in partnership with NordicChoiceHotels.com
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Helpful?
Thank damonr648
Elin I, Kundansvarig at Clarion Grand Hotel, responded to this review

Dear damonr648, Thank you for your review about us. We do have one of Sweden's oldest lifts, but of course it should not be that noisy which you have experienced. I have been taken your opinions further and hope to see you in Helsingborg soon again. Best Regards, Elin Ingvarsson Inhouse Sale & Meeting Coordinator

Reviewed 6 October 2016 via mobile

Nice location in Helsingborg. Close to restaurants and shops. Nice rooms and friendly, service minded staff. Can be hard to find parking on the streets around the hotel, but they have a parking garage.

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Helpful?
Thank Jörgen H
Elin I, Kundansvarig at Clarion Grand Hotel, responded to this review

Dear Jörgen H, Thank you for sharing your experience at our hotel. It makes me happy to hear that you hade a great visit. Hope to see you in Helsingborg soon again. Best Regards, Elin Ingvarsson Inhouse Sale & Meeting Coordinator

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Clarion Grand Hotel

Address: Stortorget 8-12, Helsingborg 252 23, Sweden (Formerly Radisson SAS Grand)
Region: Sweden > Skane County > Helsingborg
Price Range: €109 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clarion Grand Hotel 4*
Number of rooms: 158
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Also Known As:
Clarion Helsingborg
Helsingborg Clarion
Hotel Style:
#1 Business Hotel in Helsingborg
#2 Family Hotel in Helsingborg
#3 Romantic Hotel in Helsingborg
#5 Luxury Hotel in Helsingborg
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Grand Hotel staff and other travellers.
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Questions? Get answers from Clarion Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher level room with a street view”
580mirnap, 15 Aug 2016 | Read review
“Rooms towards the square is my favorite, but towards the back it is quieter”
442rikkeg, 9 Aug 2016 | Read review
“Ask for a room overlooking the street.”
Adele48, 16 Jul 2016 | Read review
“Top floor rooms”
mayankh2013, 4 Jun 2016 | Read review
“Standard room small but nice.”
rosemariep431, 2 Mar 2016 | Read review
5 of 5