We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Clarion Hotel Sundsvall

avatar-imageavatar-imageavatar-image
Traveller (31)
Pool & Beach (14)
Room & Suite (14)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#5 of 11 hotels in Sundsvall
Location
Cleanliness
Service
Value
Travellers' Choice
Clarion Hotel Sundsvall blir ett nytt, spektakulärt, modernt och elegant destinationshotell precis intill Selångersån mitt i Sundsvalls vackra stadskärna. Det här blir ett hotell som ni aldrig upplevt det förut - ett passionerat fullservicekoncept och en ny mötesplats för unika ögonblick. Husera i trendiga moderna hotellrum, njut av förstklassig Fun Dining, vakna till hotellfrukosten du alltid drömt om och flyt på rygg uppe i hotellets högsta våning där ett ljuvligt SPA och relax återfinns. Vi har dessutom flera restauranger och barer som väntar på dig och dina och vår konferensavdelning till mötesarena är något alldeles särskilt. Givetvis har vi också ett väl utrustat gym.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Secured parking
Wifi
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Yoga room
Fitness / spa changing rooms
Sauna
Restaurant
Wine / champagne
Swimup bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Open-air bath
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Outdoor furniture
Sun deck
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Show more
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Show more
Room types
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English, Swedish
139Reviews1Q+A1Room tip

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 80
  • 23
  • 13
  • 17
  • 6
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Dick D wrote a review Feb 2024
Sundsvall, Sweden30 contributions4 helpful votes
Poor reception with outstanding bad service and poor customer support. The room standard was under all criticism 🥲. The breakfast does not cater for people living in a vegetarian or vegan lifestyle 😢. The spa and hotel restaurant are lacking in customer service and support. Extremely difficult parking facilities and no possible service options.
Read more
Date of stay: February 2024Trip type: Travelled on business
Room Tip: If you’re a Strawberry member and Booking.com member give this hotel a wide berth
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Anna Borggren, Hotelldirektör at Clarion Hotel Sundsvall
Responded 1 Mar 2024
Dear Guest, I sincerely apologize for your disappointing stay in our hotel. Thank you for your feedback, itś important for us to know how we can improve our service and facilities for future guests. Regarding our parking facilities we have a lot of guests who appreciate that the hotel is close to two parking garages but I understand that you you have another experience. Thanks again for sharing your thoughts with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
eenkir wrote a review Mar 2023
Kidderminster, United Kingdom17 contributions2 helpful votes
The hotel staff make a building into a hotel and the staff in Sundsvall made this a great hotel. The location is close to the town centre with excellent views of the mountains and if the river is not frozen a beautiful river view.
Read more
Review collected in partnership with NordicChoiceHotels.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Therese Öhlin, Försäljning at Clarion Hotel Sundsvall
Responded 22 Mar 2023
Thank you for your fantastic review! Your review make us both happy and proud. Best Regards, Therese with colleagues
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Morten E wrote a review Nov 2022
Copenhagen, Denmark8 contributions8 helpful votes
The hotel is really nice. Because of my clarion loyalty status I get an upgrade automatically and the superior rooms are awesome. However the service is deteriorating. Different things have over time been removed from the breakfast buffet, several times coffee machines not working, restaurant forgot an order, things disappeared from my room - it’s definitely not where it should be
Read more
Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Therese Öhlin, Försäljning at Clarion Hotel Sundsvall
Responded 1 Mar 2023
Thank you Morten for your feedback. It is very important for us to receive feedback that helps us improve and develop. We will go through our routines and I hope you will see a difference next time you stop by. Best Regards, Therese with colleagues
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Fegelein wrote a review Sept 2022
Stockholm, Sweden121 contributions91 helpful votes
I was given room 342. When entering the room - the bathroom was not cleaned whatsoever. I had to go down all the way to the reception and was given room 423 which was OK - except there was no toilet paper there. Had to call the reception again and after what took forever I finally got toilet paper. The restaurant on floor 4,5 was full with somekind of local company crowding up. Went downstairs to ask and indeed the restaurant was open - I just had to plow through the crowd to get me some diner. In the morning I had "do not disturb" sign on the door, yet the cleaner didm't respect this at all. I really insist an getting my money back or a hefty compensation. The Spa was good, food was good, breakfastt was so-so. Not worth the money whatsoever.
Read more
Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Therese Öhlin, Försäljning at Clarion Hotel Sundsvall
Responded 18 Sept 2022
Dear Fegelein, thank you for your feedback that will help us improve and become better. I am sorry to see that your stay wasn't pleasant and I am curious to hear more about it so I can return to responsible manager with your feedback so please, send an e-mail to therese.ohlin@choice.se with all information regarding your stay. Best Regards, Therese with colleagues
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Rhino5858 wrote a review Aug 2022
Chicago, Illinois119 contributions106 helpful votes
Maia was very friendly at the front desk. Room was quiet and dark despite being on the 1st floor. Excellent breakfast buffet. Parking at garage across the street, approximately $20 US. A good base to go hiking in the area. St Olavsleden trail is an 11 km drive or you can walk there
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Therese Öhlin, Försäljning at Clarion Hotel Sundsvall
Responded 22 Aug 2022
A big thank you for your lovely review. I will forward your kind words to Maja and of course to all my colleagues in the hotel. Best Regards, Therese with colleagues
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Brian M wrote a review Jul 2022
4 contributions2 helpful votes
This is a good location, the rooftop bar is nice. We had a spectacular lightning show while we were there! But the hotel is aiming a bit too obviously at the Sundsvall glitterati snob market. Seriously. As part of which you get the sourest reception staff possible, overcrowded chaos at breakfast, and a “just cleaned” room with a window covered in bird excrement. Still, the location is good, and the rooftop bar is nice, even if the “stunning view” description is a bit of a Mickey take.
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Therese Öhlin, Försäljning at Clarion Hotel Sundsvall
Responded 22 Aug 2022
Dear Brian, thank you for your honest review which helps us improve ourselves. I have forwarded the feedback to my colleagues so each department can take actions. Best Regards, Therese with colleagues
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Majsan1980 wrote a review Jul 2022
Luleå, Sweden183 contributions67 helpful votes
Had a great stay with my kids. The ambiance is great and you feel welcomed at once. The room was clean. The bedsheets where crispy. The staff were very friendly and serviceminded. The breakfast is stocked with options. It's cheap and easy to park in the parking garage next to the hotel, only 1 SEK/hour during nighttime. The children went for free to the SPA as they have certain days and hours when children are welcome with a paying adult. The heated pool was very warm and there are saunas as well in the SPA area.
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Therese Öhlin, Försäljning at Clarion Hotel Sundsvall
Responded 17 Jul 2022
Hi Majsan, thank you very much for your lovely review! I will share this with my colleagues and I hope you will come and visit us soon again. Best Regards, Therese with colleagues
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Frida Bravo wrote a review Jun 2022
Stockholm, Sweden986 contributions152 helpful votes
+1
Visited in may on a work conference were we rented almost the entire hotel. Very happy with my overall experience. First impression is wow when entering the "livingroom", nice atmosphere, colors and music. Very nice decor. I have no complaints about the staff, everyone from the kitchenstaff to the cleaners delivered. The room then, the first thing I saw was the bed and I have never seen anything so fluffy in my life. It felt just as nice as it looked to sleep in as well. Breakfast, lunch and dinner was of high quality and tasty. When coming back to Sundsvall I will stay here. Altough as a spa-hotel Södra Berget is still better, but no complaints either way. Lovely hotel.
Read more
Date of stay: May 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Therese Öhlin, Försäljning at Clarion Hotel Sundsvall
Responded 25 Jun 2022
WOW, thank you Frida for your lovely review! It is difficult to beat Södra Berget and their spa but just therefore I am extra happy to read that you will stay here next time you'll visit Sundsvall. Welcome back! Best Regards, Therese with colleagues
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
457h_kana wrote a review Nov 2021
Lit24 contributions43 helpful votes
A new and modern hotel with a perfect location in the city centre. Nice bar, two restaurants and a spa (which unfortenately is not included in the hotel stay). Hotel staff was very helpful and friendly and up to Nordic Choices standards, which is not the case at the other hotels in Sundsvall. On the downside... the digital thermostat that didn't seem to react to any commands. Sadly the lit thermostat screen couldn't be turned off and the light was stong enough to fill the enire room. The tip is to hang a towel over it in order to save your night sleep. On the other side, that seemd to make the room even colder! :-0
Read more
Review collected in partnership with NordicChoiceHotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Therese Öhlin, Försäljning at Clarion Hotel Sundsvall
Responded 14 Nov 2021
Dear 457h_kana, thank you very much for your review. Thanks to you and your feedback we can improve and develop ourselves. I hope we can welcome you back soon again. Best Regards, Therese with colleagues
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
mmX84MO wrote a review Oct 2021
Vaasa, Finland1 contribution
A brand new hotel, nicely decorated, good breakfast. Something bothered me with the service - it was ok and "rehearsed" but kind of not genuine. At the lobby bar the service was non-existent and almost rude. Don't know why..? Busy night?
Read more
Review collected in partnership with NordicChoiceHotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Therese Öhlin, Försäljning at Clarion Hotel Sundsvall
Responded 26 Oct 2021
Dear mmX84MO, I am very happy to see that you enjoyed our hotel and our breakfast. Thank you for your feedback. It is feedback like yours that helps us to become better. I hope we will be able to welcome you back to us again. Best Regards, Therese with colleagues
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
Not the right property for you?
There are more places to choose from in the Sundsvall area.
PRICE RANGE
€107 - €136 (Based on Average Rates for a Standard Room)
LOCATION
SwedenMidnight Sun CoastVasternorrland CountySundsvall
NUMBER OF ROOMS
270
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

CLARION HOTEL SUNDSVALL - UPDATED 2024 Reviews & Price Comparison (Sweden) - Tripadvisor

Frequently Asked Questions about Clarion Hotel Sundsvall
Which popular attractions are close to Clarion Hotel Sundsvall?
Nearby attractions include Kulturmagasinet (0.4 km), Gustav Adolfs kyrka (0.3 km), and Sundsvalls stenstad (0.3 km).
What are some of the property amenities at Clarion Hotel Sundsvall?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
What food & drink options are available at Clarion Hotel Sundsvall?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Clarion Hotel Sundsvall?
Yes, paid public parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Clarion Hotel Sundsvall?
Conveniently located restaurants include Naturaj, The Bishops Arms, and Basta! Urban Italian Sundsvall.
Are there opportunities to exercise at Clarion Hotel Sundsvall?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Clarion Hotel Sundsvall located near the city centre?
Yes, it is 0.5 km away from the centre of Sundsvall.
Are pets allowed at Clarion Hotel Sundsvall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Clarion Hotel Sundsvall offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Clarion Hotel Sundsvall?
The staff speaks multiple languages, including English and Swedish.
Are there any historical sites close to Clarion Hotel Sundsvall?
Many travellers enjoy visiting Kulturmagasinet (0.4 km).