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ProfilHotels Mercur Hotel

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Traveller (296)
Room & Suite (314)
Dining (38)
Overview
  • Excellent10%
  • Very good41%
  • Average33%
  • Poor11%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Fitness centre
3 Star accommodation
All hotel details
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Reviews (1,074)
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609 results
Traveller rating
68
239
199
72
31
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Time of year
LanguageEnglish
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68
239
199
72
31
Show reviews that mention
All reviewscentral stationtivoli gardenstea making facilitiesfree wifilocation is excellentdouble bedthe main shopping streetcity breakdecent hotelan expensive cityfew minutes walkfamily roomrooms are smalltennisvesterportcheeseradiator
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1 - 5 of 609 reviews
Reviewed 4 days ago

Very close to Tivoli, Central Station and at walking distance from the pedestrian streets that go to the main atrractions, Mercur has also many restaurants, supermarkets and convenience stores in the neighborhood. On the other hand, amazingly neither rooms nor the lobby has air conditioning....More

Thank BrunoFRM
Response from David S, Guest Relations Manager at ProfilHotels Mercur HotelResponded 3 days ago

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is very unfortunate to read that you had to experience...More

Reviewed 5 days ago

Compared to the first hotel we stayed at in Copenhagen on our trip, this one was better. Granted Copenhagen had a bad heat wave, but they provided fans which helped. Train and street noises were present but got a good sleep.More

Thank joepaulsenngoro2
Response from David S, Guest Relations Manager at ProfilHotels Mercur HotelResponded 4 days ago

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is very unfortunate to read that you had to experience...More

Reviewed 1 week ago

The room is very hot at the end of the day. We sleep with the window open, the sounds of trains and cars all night long. The elevators are in breakdowns frequently. The price is expensive compared to the quality and price.More

Review collected in partnership with this hotel
Thank hle198335
Response from David S, Guest Relations Manager at ProfilHotels Mercur HotelResponded 1 week ago

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your feedback but am sorry that there was nothing...More

Reviewed 1 week ago

Having paid US$200 for the night, my expectations were higher, but we experienced a rather old hotel during the summer time with no Air Conditioner (AC) but only a small dollar store fan. Our room faced a tennis court so that our night tables had...More

Thank EdFL33178
Response from David S, Guest Relations Manager at ProfilHotels Mercur HotelResponded 1 week ago

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority...More

Reviewed 3 weeks ago via mobile

Although there was no air conditioning in the heatwave, our room window did open so we managed just about not to melt. The rooms were fine, power sockets in the right places, nice toiletries, sewing kits, ear plugs. There is a gym, but the lack...More

Thank GWheeldon
Response from Reception M, Guest Relations Manager at ProfilHotels Mercur HotelResponded 3 weeks ago

Dear GWheeldon, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Laundry Service
Things to do
Bar/Lounge
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$124 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$124 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (296)
Room & Suite (314)
Dining (38)
Amenities (26)
Nearby
Indre By (Inner City)
This is the heart of old town Copenhagen, with its
blend of charming old buildings and bold new
architecture, broad avenues and tiny streets as well
as picturesque canals and a modern harbor. The inner
city is home to the Royal Danish Theatre, which
consists of three buildings, two of which are new and
situated on the harbor front. The streets, squares and
venues of the inner city and its surrounding
...More
Questions & Answers
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Room Tips
"Choose a low floor, to avoid the noise of the trains, (they circulate in a semi-tunnel that reverberates..."
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"Rooms opposite to the elevators must have city view"
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"Back rooms are quieter but no view Front rooms are noisy but have a great view."
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"Rooms on the south side are quieter"
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