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Phoenix Copenhagen

1,340 reviews
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Traveller (407)
Room & Suite (310)
Dining (30)
Overview
  • Excellent22%
  • Very good44%
  • Average23%
  • Poor7%
  • Terrible4%
Travellers talk about
“close to nyhavn”(26 reviews)
“marble church”(10 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,340)Write a Review
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Traveller rating
151
324
186
81
50
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LanguageEnglish
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151
324
186
81
50
Show reviews that mention
All reviewsamalienborg palaceclose to nyhavnmarble churchnice hotelkongens nytorvwalking distanceexcellent locationbusiness tripexecutive roomrooms are smallbreakfast buffetlittle mermaidtourist attractionsnice breakfaststreet noisemetro stationtivoli gardens
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1 - 5 of 792 reviews
Reviewed 2 days ago

Hotel is very conveniently located. The room was tiny but ok for one person and a short stay (business trip). Well maintained, given the age of the building. Good choice for breakfast. Gym is too small, only 2-3 machines, which is not a lot for...More

Thank HumboldtSpirit
Reviewed 6 days ago

I was treated with nothing but professionalism and helpful kindness during my 5-day stay. I am a light sleeper, and requested and was given a quiet room in the back of the hotel, which WAS QUIET. Also clean. The room was small, which is typical...More

Thank fishfan1234
Response from JulieHeinen, Direktør at Phoenix CopenhagenResponded yesterday

Dear Traveller, Thank you for your feedback after 5 nights stay at Phoenix Copenhagen. We are glad to read that you found our staff helpful and attentive and your newly renovated room was clean and quiet. We hope to have the opportunity to welcome you...More

Reviewed 1 week ago

Rooms are very clean Very comfortable beds The staff at the hotel are very nice The location of a hotel right in the city center is close to everything Rooms at the hotel are beautifully decorated in an antique styleMore

Thank אסף ק
Response from JulieHeinen, Direktør at Phoenix CopenhagenResponded yesterday

Dear Traveller, Thank you for your top rated review after stay at historic Phoenix Copenhagen. We are proud to read that you had a perfect stay at Phoenix Copenhagen with service minded staff and a lovely newly renovated room with a comfortable bed. We look...More

Reviewed 1 week ago via mobile

Wonderful hotel in the heart of old town and only a block from colorful Nyhavn. Comfortable rooms, nice restaurant/lounge and both formal and informal business meeting venues. Walk to Stroget (chic shopping) and world famous Tivoli GardensMore

Thank Gordon C
Response from JulieHeinen, Direktør at Phoenix CopenhagenResponded yesterday

Dear Traveller, Thank you for your feedback after stay at Phoenix Copenhagen. We are glad to read that you had a 5-star visit at Phoenix Copenhagen and liked our newly renovated rooms and our superb down town location. We look forward to welcome you back...More

Reviewed 4 weeks ago

Having stayed some times over the years at Phoenix Copenhagen it has always been a fact that the hotel has been in desperate need of a proper refurbishment of the rooms. Now I unfortunately will not return here when coming to Copenhagen on business after...More

1  Thank Bo F
Response from JulieHeinen, Direktør at Phoenix CopenhagenResponded 4 weeks ago

Dear Traveller, Thank you for staying at Phoenix Copenhagen once again. We are sorry to read that you were not pleased with your stay. We offer all of our guest free to-go coffee and tab water. Bottled water to-go is available at DKK 30,- per...More

View more reviews
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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$158 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Copenhagen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$158 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Copenhagen
Room types
Suites, Non-Smoking Rooms
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Traveller (407)
Room & Suite (310)
Dining (30)
Amenities (33)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Indre By (Inner City)
This is the heart of old town Copenhagen, with its
blend of charming old buildings and bold new
architecture, broad avenues and tiny streets as well
as picturesque canals and a modern harbor. The inner
city is home to the Royal Danish Theatre, which
consists of three buildings, two of which are new and
situated on the harbor front. The streets, squares and
venues of the inner city and its surrounding
...More
Questions & Answers
Ask a question
kgstott94
11 February 2018|
AnswerShow all 3 answers
Response from Malcolm P | Reviewed this property |
Average, I'd say. Reasonable selection of typical self-service items. Nothing special but nothing wrong with it either !
0
Votes
Millie K
21 October 2017|
AnswerShow all 6 answers
Response from ilkka1 | Reviewed this property |
Yes
1
Vote
Google Translation
Anna D
15 September 2017|
AnswerShow all 4 answers
Response from Amanda885 | Reviewed this property |
Yes I had a safe in my room
2
Votes
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12345
Room Tips
"Quiet rooms: in the back and on higher floors."
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"Upper floors will be better for views and noise"
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"Consider upgrading to a larger room as sizes are very small, generally."
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"The first floor was very convenient:)"
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