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Holiday Inn Thessaloniki

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Holiday Inn Thessaloniki
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312 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Reviewed 2 days ago NEW

The hotel is extremely in poor conditions. Everything is old and the cleanliness is far from being good. the location is not bad, but the conditions really far from being a 4-star-hotel. It was really ruined compared to my previous visit in 2012.

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Helpful?
Thank Lifetimevaccation
Reviewed 1 week ago via mobile

They cancelled my booking without any notice. They were not able to show me any sent email that the booking was cancelled. Then we booked again a twin bed room. Too small room for the fee we were paying. Bathroom is so tinny and noises from the street to loud. Breakfast was very good. Location not so close to city...

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Helpful?
Thank Luftar B
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Luftar B, Thank you for your review. We are pleased to hear that your enjoyed our rich buffet breakfast. However, we are sorry for the inconveniences you faced, as that is not up to our normal standards. Thus, it would be very much appreciated to contact us at sales@hithessaloniki.gr, in order to obtain details of your reservation and stay....

Athens, Greece
Reviewed 4 weeks ago

Is very nice hotel that I have visit in Thessaloniki, have nice breakfast , very goid service, location also is eady to find and near to the center, polite reseption , but wi-fi wasnt so good in the room, but in the holl was well

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Helpful?
Thank notanwebranking
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Notanwebranking We would like to thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again in the near future! Yours Sincerely, Christina Manolopoulou Sales & Marketing Manager

Nis, Serbia
Reviewed 5 January 2017

Hotel is ready for renovation, but staff is managing to keep it clean enough and successfully cope with wearness of amenities. Here and there it can be cleaned/wiped with greater detail, but nothing serious. However, extremely helpfull staff will address any of your needs. Bathroom is worn out but still clean, beds are clean, but sofas and chairs needs to...

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Helpful?
Thank Miodrag P
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Miodrag P, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us , as well as our convenient location. It's something our staff takes great pride in, so we value your feedback. We are looking forward to welcoming you again! Yours Sincerely, Christina Manolopoulou Sales & Marketing Manager

Limassol, Cyprus
Reviewed 19 December 2016

Location central - a little bit old but nice and clean - Staff smiley and very helpful - breakfast quite good - rooms nice tidy and clean. Do not expect nice view, especially the rooms not facing the road the view is terrible, but these are the best rooms in house.

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Helpful?
1Thank Costas M
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Costas M, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Yours Sincerely, Christina Manolopoulou Sales & Marketing Manager

Toronto
Reviewed 13 December 2016

This photo is from the view outside my room's window. It may look bad, but actually this was already a better room, as the first one they put me in was apparently a smoking room, and it stank. They didn't ask me beforehand what kind of room I wanted but put me in a smoking room anyway. Plus, that room...

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Helpful?
Thank Werckmeister
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Werckmeister, Thank you for your review. We are sorry that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Paralimni, Cyprus
Reviewed 3 December 2016

Very clean Hotel. Our room was on the 8th floor. Coffee at Breakfast was excellent . Staff was helpful specially the porters.The rest of the staff need to smile and say good morning or good evening! Location is not so bad.

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Helpful?
Thank Gmichael27
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Gmichael27, Thank you for choosing to stay at the Holiday Inn Thessaloniki and for taking the time to provide us with your feedback. It is really our pleasure to hear that your stay with us was satisfactory. We have taken note of your valuable comments and we will use these to monitor and improve the quality of our services,...

Athens, Greece
Reviewed 30 November 2016

Near the railway station that connects the city to the rest of the country,the hotel is a good solution for those who care about their money in an exensive city.The room was spacious without any luxury but with the essential furniture,the most pleasant surprise is the breakfast.

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Helpful?
64Thank padova81
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Padova81, Thank you for having selected the Holiday Inn Thessaloniki and for writing about your experience. It pleases us greatly to learn that our accommodation and breakfast met with your expectations. Our main concern is to provide guest satisfaction & value for money, thus your comments show us that we are on the right path. We thank you once...

Honiton, Devon
Reviewed 24 November 2016 via mobile

Within walking distance of all the great parts of Thessaloniki. Very comfy spacious room. Helpful, polite and efficient staff. One minor gripe would be that the hot breakfast items weren't that hot. Otherwise, all good.

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Helpful?
Thank jamesaston43
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Jamesaston43, Thank you for staying at the Holiday Inn Thessaloniki and for taking the time to leave us a review. I am delighted to hear that you enjoyed the size and the comfort of your room, our attentive & friendly staff, as well as the convenient location of our hotel, close to the city's hot spots. We have also...

Reviewed 14 November 2016

I don't know if i'm snobbish, if i grew away from this type of hotels, but for sure staying at the Holiday Inn Thessaloniki was a bad experience. Room 213 is old, squeezed. I had to climb the a/c unit to get to bed, but worst of all it was dirty. The carpet was filthy. So were the curtains.In the...

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Helpful?
Thank Marilisa T
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Marilisa T, Thank you for your feedback regarding your recent visit at our hotel and please accept our apologies for the inconvenience you have experienced during your stay. Rest assured that these issues will be looked into. At this point, I would like to inform you that we have already started the rooms' remodeling. Guest satisfaction is our primary...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Situated in the heart of the northern Greek port-city of Thessaloniki, the Holiday Inn Thessaloniki offers a superb service, excellent facilities and immediate access to the commercial and cultural centre of the city. Its convenient location at the city center,only 30 minutes from Makedonia International airport, 200 metres from the railway station, one hour from some of Greece's most beautiful beaches and other historical attractions and next to exciting shopping, entertainment and business areas makes the establishment ideal for leisure and business travellers alike.The 177 stylish rooms and suites have been designed to offer convenience, relaxation and comfort to all guests. All rooms enjoy an atmosphere created by the philosophy of custom-made care of the hotel. In order for your stay to be memorable Holiday Inn Thessaloniki suggests 3 magnificient areas within the hotel itself. Begin your day with a rich breakfast or continue with exquisite tastes of domestic and mediterranean cuisine at the Aristotelis restaurant. The Coffee shop constitutes the ideal meeting point where can taste various coffees,beverages and snacks. Enjoy unique cocktails, fresh juices and drinks at the Capitol piano bar every evening.Special events deserve special attention and guests will receive it at Holiday Inn Thessaloniki. Combining full support services and state of the art equipment, the hotel's 5 conference halls, with natural daylight, can accomodate up to 600 people. ... more   less 

Additional Information about Holiday Inn Thessaloniki

Address: 8 Monastiriou, Thessaloniki 546 29, Greece (Formerly Capitol Hotel)
Region: Greece > Central Macedonia > Thessaloniki Region > Thessaloniki
Price Range: €60 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Holiday Inn Thessaloniki 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Holiday Inn Thessaloniki Hotel Thessaloniki
Thessaloniki Holiday Inn
Hotel Style:
#21 Luxury Hotel in Thessaloniki
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Thessaloniki staff and other travellers.
6 questions
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Bridgeport, Connecticut
1 month ago
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over a year ago

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Questions? Get answers from Holiday Inn Thessaloniki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room not facing the street more quiet.”
 of 5 bubbles CostasM_12, 19 Dec 2016 | Read review
“The front rooms”
 of 5 bubbles padova81, 30 Nov 2016 | Read review
“Really basic, on the bottom of the list of Thessaloniki hotels.”
 of 5 bubbles 824marilisat, 13 Nov 2016 | Read review
“Ask for a room in high floors to avoid the street noise.”
  • The bathroom was equiped with all usual amenities.
  • Double room, with a balcony.
 of 5 bubbles Vassilis, 12 Nov 2016 | Read review
“Choose a room with a balcony”
 of 5 bubbles andreassavva, 25 Jul 2016 | Read review
5 of 5