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Grand Serai Congress & Spa

Expedia.comUS$114*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$118*
US$114*
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US$118*
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Grand Serai Congress & Spa
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457 Reviews from our TripAdvisor Community

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Showing 143: English reviews
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Thessaloniki, Greece
Reviewed 1 week ago

We stayed there for Easter, April 14th and 15th, 2017. We booked very late, a 3-persons room as we had our son with us. Indeed the room was very large, but the view was the opposite buildings (see photo). At 220 Euros per night (no meals) I felt I was taken for a ride! What was provided inside the room...

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Helpful?
Thank Marc A
Reviewed 1 week ago via mobile

Excellent place, great food, nice place to stay! Mr. George is the best manager responsible to deliver fantastic dinner! Personel is also very kind and helpful! Don't forget to visit old town and try rafting in near rivers.

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Helpful?
Thank Elias K
Thessaloniki, Greece
Reviewed 2 weeks ago via mobile

It is a very nice and clean hotel with extremely polite personnel. The food is very good and so is the breakfast, with very tasteful choices. Big room with very nice view most of them. I always love the lobby space.

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Helpful?
Thank mikele0001000
Michalis_Makridakis, Hotel Manager at Grand Serai Congress & Spa, responded to this review

Dear mikele0001000, Thank you for taking the time to review your recent visit and for your five star review! At The Grand Serai we take great pleasure in delivering an exceptional and memorable experience for all of our guests, and we are glad we achieved this during your visit and you enjoyed your room and the beautiful views, the cleanliness...

Greece
Reviewed 24 February 2017

The hotel has one of the best lobbies and very impressive entrance. The free parking space is also a plus. The rooms are spacious, nicely decorated, the staff is polite and helpful! Hard to find anything that needs to be corrected!

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Helpful?
Thank GeorgeAthensGR
Michalis_Makridakis, Hotel Manager at Grand Serai Congress & Spa, responded to this review

Dear GeorgeAthensGR, Thank you for taking the time to post a review and we are very glad that your overall impression was excellent. It was a pleasure to know that you enjoyed our interior and rooms and that you found our lobby and entrance area as "one of the best". We are even happier that you found our staff was...

Reviewed 16 February 2017 via mobile

My girlfriend and I went there for a weekend. We decided to go for a hydrotherapy at the spa, but even if they say in the Spa brochure, that they provide us with one use underwear, they wouldn't, so we used only the hamam. The next morning we ordered breakfast to our room and both coffees were burned. The place...

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Helpful?
Thank Ioanna V
Michalis_Makridakis, Hotel Manager at Grand Serai Congress & Spa, responded to this review

Dear Ioanna V, Thank you for taking the time to share your comments with us, we greatly appreciate your feedback and your nice comments about our friendly and smiling staff, the "great place" and cleanliness. We are however sorry to read that we failed to meet your expectations in a couple of areas. Thank you for bringing this matter to...

Naxos
Reviewed 2 January 2017

Just returned from the Grand Serai, absolutely perfect in all the aspects! The first and most significant part of the hotel is the management and the people. Heartfully welcoming, ready to serve any of your needs! The location more than perfect, walking distance from the center of the town, the property itself quite magnificent, the food delicious and interesting. 100%...

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1Thank Lagos_Mare_Hotel
Eleni E, Υποδιευθύντρια at Grand Serai Congress & Spa, responded to this review

Dear Guest, Thank you very much for your excellent rating and for taking the time to share your kind reviews. It is amazing to read that we were an experience creator for you!!! We actually do every day a great effort to maintain our high standards, to surpass our guests' expectations and to make them feel at home. In addition...

Athens, Greece
Reviewed 1 January 2017 via mobile

Excelenr stuff very kindly always at my disposal.As a travel agent i need to say that the sef is one of my favorite.i believe it is the best quality food that i have had with my family at a hotel. And i travel a lot.......

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Thank michalis m
Eleni E, Υποδιευθύντρια at Grand Serai Congress & Spa, responded to this review

Dear Michalis, Thank you very much for your kind comments and for taking the time to sharing them with us. We are really delighted to read, especially from a specialist like you, that you enjoyed our staff service and the quality food that we offer. Actually our kitchen's team and Mr Alexandros Makis, our Executive Chef, do a great effort...

Athens, Greece
Reviewed 8 November 2016

I visited this hotel during a congress and was really happy with the choice. big rooms, relaxing beds, great hall, very helpful staff rich buffet... I would like better flavors in breakfast but this is a detail which will not alter my overall positive impressions... also great positioning at the center of the city and near the market.

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Thank Dominus73
Reviewed 1 November 2016 via mobile

With the end of the pick beach season in Greece, you can have a very good alternative in a mountain town by the lake in Ioannina (northern Epirus). It's a very comfortable and good value for money resort, with comfort and exquisite greek food, in an area that offers a rich choice of travel and tours, from Metsovo in the...

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Thank jfn2005
Alberta
Reviewed 17 October 2016

This is a lovely hotel close to everything in Ioannina. The rooms were clean and spacious, The breakfast was lovely. The front desk staff were eager to assist and provided excellent information about restaurants near by. I would definitely book here again.

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Thank shopper_10

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The hotel "Grand Serai Congress & Spa" comes to offer a brand new perception of hospitality. This is a genuine palace, which combines the traditional style of Ioannina with elements of the Middle East. The incomparable luxury and the unique facilities guarantee a starling 5* stay. Grand Serai Congress & Spa, with attention to the details of the care and well being of our guests, invites you all year round to come and satisfy your need to "escape" from the daily routine. ... more   less 

Additional Information about Grand Serai Congress & Spa

Address: 33 Leoforos Dodonis, Ioannina 45221, Greece (Formerly Mitsis Grand Serai Congress & Spa Ioannina)
Region: Greece > Epirus > Ioannina Region > Ioannina
Price Range: €89 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Serai Congress & Spa 5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
Mitsis Grand Serai Congress And Spa Ioannina
Grand Serai Congress Hotel
Hotel Style:
#2 Family Hotel in Ioannina
#3 Luxury Hotel in Ioannina
#4 Business Hotel in Ioannina
#6 Romantic Hotel in Ioannina
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Questions & Answers

Here's what travellers have asked, with answers from Grand Serai Congress & Spa staff and other travellers.
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Questions? Get answers from Grand Serai Congress & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose EVERYTHING very carefull, and have it written down in the booking mail.”
  • A view from a 220 Euros room
  • towel condition
marc_assael, 16 Apr 2017 | Read review
“Please try to get a room with less A/C unit noise / Choose a room with a/c on the top of the celling .”
kilania, 7 Sep 2016 | Read review
“Include breakfast .. Well worth it!”
rachelroumeliotis, 29 Jul 2016 | Read review
“rooms with the balcony are the best”
ANASTASIOS1969, 26 Jun 2016 | Read review
“A room on the outside of the hotel will be quieter. Not sure if there are any that have balconies on the outside.”
Marli64, 15 Dec 2015 | Read review
5 of 5
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US$114* /night
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Prices are for 1 room, 2 adults
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