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Elina Hotel is a modern recently renovated family running Hotel,in the center of Rethymno,with spacious air-conditioned maisonettes, soundproofed (with double glasses) apartments of one,two and three rooms.Every apartment and maisonette have kitchen facilities,Plasma TV(with satelite channels),hair dryer and safe box.Also,there is swimming pool, available and for childre and Internet Cafe-Bar around the clock open.Wireless Internet in every room.
We traveled here in October and were extremely pleasantly surprised by our stay.
The staff (especially Aphrodite and Costas) were brilliant and nothing was too much trouble. We were given ideas for day trips on three occasions and all suggestions were fantastic. We arrived very late in the evening and had no trouble checking in, but I would suggest letting them know if you are going to be late as the front desk is not always manned.
Yes, there is a busy cafe downstairs, but this didn't bother us at all as we were on the fifth floor at the front of the hotel. My room was superb. Although I was a few streets back from the sea, I could see it from my ample balcony. The hotel is on a busy street that goes into Rethymnon, but it did not bother me.
There was a mezzanine floor accessed by a spiral staircase with a double bed and a single, and downstairs two single beds. All was extremely clean. I did have a fully working kitchenette and was provided with washing up liquid. The bathroom was supplied with toiletries and these were renewed several times during my one week stay. I was not expected to make my own bed either during my stay.
I had no issues with the water or the wifi which was extremely reliable even on the 5th floor. There was a full size fridge and most importantly a cork screw as well as the usual kitchen equipment! The cleaning ladies were also extremely friendly with nothing too much trouble.
I have a bad back and unlike many hotels, I did not have to ask for extra pillows.
The old town is about a ten minute walk (I walk slowly!) and a five minute walk from the seven mile beach.
We did not eat breakfast in the cafe, but I can recommend the patisserie across the road (avoid if you are on a diet!!!).
There is also what seemed like a 24 hour little shop across the road for emergencies and a larger supermarket about a two minute walk towards the sea (amazing fresh fruit).
Also there are plenty of nice (inexpensive) restaurants near hotel if you don't feel like walking all the way into town.
Unfortunately there is no parking, but there is plenty of parking at the port (if a little expensive at 10 euros ish a day).
We did not use the pool as it had been drained, but I swam plenty of times in the very warm sea.
This was a wonderful visit in a recently renovated room which was comfortable and quiet. The property is in an ideal location, near the sea and old town and a bus stop right in front. The staff are incredibly friendly and helpful. This was my second stay but won’t be my last!
A comfortable hotel but with its flaws, some quite large
On arrival, the exterior of the hotel appeared OK, if not slightly less pleasing on the eye than surrounding hotels. I think a nicer outdoor sign would make a vast improvement.
I immediately noticed the smell of cigarette smoke when walking into the small lobby. This was due to the sports bar/internet cafe connected to the hotel, in which people would smoke indoors. I would recommend that the management of the hotel ban smoking indoors, as it wasn't a very nice first impression.
The hotel itself looked well kept, renovated and modern enough. There is a fairly large breakfast room which was never full ay breakfast so there's no rush. The hotel also had a pool, but it was in a concrete courtyard and received almost no sun throughout the day. I never used it as the beach was about a 10 minute walk from the hotel. WiFi was free but very slow at times, and often cut off every 15 minutes. This was especially bad on nights where the football was on downstairs, and everyone not staying at the hotel was using the WiFi. Very frustrating, but otherwise the speed was good. I think separating the WiFi for the hotel and the cafe could improve things.
The room was generally nice - spacious and modern. As typical, the walls were whitewashed and the light was pretty dim and harsh. The air conditioning was strong and never failed though, which was great. Each room has a balcony too, and the bathroom was nice. The bathroom door, however, was too small so a wooden plank had been added to the bottom, which looked slightly cheap. The room also had a small kitchen area with a sink and crockery and cutlery. Supplying dishwashing liquid would've been even better. There was also a really nice landing and upper floor, which I thought was unique and a nice touch. Ideal if you are a family of 4 but can only afford 1 room. It did get extremely hot up there though, even with the fan provided. Additionally, we asked for a room with a double bed, and instead we were given 2 single beds, pushed together. Upstairs in the annex, however, a proper double bed was there. I found this a bit strange, and would've liked them to be swapped around. The view was nice from the room too - you can see the sea, even with obstructing buildings.
My sleep was generally good. The rooms were pretty good at insulating sound. However, beware when there's football downstairs. The screaming was very loud and kept me awake until around 1am some nights. The pillows were very comfortable. The mattress was a bit hard and had a dip in the middle which was slightly uncomfortable but bearable.
Another frustrating aspect was the water. On 3 occasions out of my 10 nights here, the water stopped working completely. The first time was resolved almost immediately. The second took a little longer, and the third was on the morning of my departure, which forced us to buy bottled water to brush our teeth and flush the toilet. The staff explained that this was because the area couldn't meet the demand of the tourists, but the fountains in the opposite hotel seemed to be working just fine...
The hotel and rooms were always kept well cleaned. However, the cleaners often give us the bedsheets to put on ourselves, which I would've thought would've been done for us considering this is a 4 star hotel. The cleaners also didn't replace soap, and when we arrived, our room had no toilet paper, which was a very had introduction to our room. They also didn't clean our rooms or replace towels/sheets or make the bed on Sunday. A warning of this at least would've been appreciated.
The staff were always friendly and polite, giving us help whenever we asked and we especially appreciated that they always gave us the cheapest options as well as the most convenient. It was very honest of them.
Breakfast was plentiful. There was a selection of hot and cold dishes and pastries, jelly, fruits, cereal, tea coffee and hot chocolate. The eggs were quite oily though, and I stopped having them by the 4th day because it would make me feel sick. Other than that, I have no faults here.
It's location was pretty central, 15 minutes walk from the buzzing old town, 20 from the bus station and 10 from the beach. This was one of the best points of the hotel.
Overall, a nice hotel which was comfortable for the most part, and in a great location, but a little more attention to detail in the cleaning, the external appearance, WiFi, and first impressions would go a long way. This would allow it to truly live up to its 4 stars.
Good choice for business trips, large room, renovated and clean, but not the ideal choice for holidays especially our back room of the first floor, as it was facing two buildings, no view and not the kind you would like to spend some time in it, except for sleeping. Regarding the high season ratings, it was the cheapest (70 euros) I could find down town Rethymnon city. Excellent front desk stuff, welcoming and helpful!
We stayed for first week in April, three couples. The rooms were clean and a fair size, en suite, reasonably priced with nice views of the city as we were on the 3rd floor at the top. The centre was about a 20 min walk away, and the beach about 10 mins. It was a lively small hotel with a sports bar frequented by lots of students playing board games. Overall it was a good place to stay to discover the town, restaurants and lovely beaches.