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Grecotel Creta Palace Hotel

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#11 of 167 Hotels in Rethymnon
Certificate of Excellence
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Grecotel Creta Palace Hotel
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610 Reviews from our TripAdvisor Community

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There are newer reviews for Grecotel Creta Palace Hotel
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Showing 244: English reviews
Reviewed 22 October 2016 via mobile

Our family and our friends enjoyed a ine week vacation at the Creta Palace.. four adults and five children. We ordered BB and in the evening we enjoyed different restaurants in Town. Breakfast at the Hotel was amazing, everything was fresh and tasty. the service and the staff were amazing and very welcoming. The rooms were big and comfortable. we...

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Helpful?
Thank Ehudineze
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Tripadvisor Member Ehudineze, we thank you for this flawless review, which is a great reward for us. We are delighted to read that you, your friends and all children enjoyed your stay in our resort and left our hotel with the best impressions and memories. Also, we are more than pleased to hear that you will recommend our hotel...

Guildford
Reviewed 14 October 2016

My husband and I had a wonderful week in this lovely hotel, made extra special by perfect weather throughout. It’s a very large hotel but in September it was never overcrowded, the site is very wide with bright white buildings, palm trees scattered around, handsome public areas, terraces, a beautiful main pool and paths leading out to the immaculate beach...

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Helpful?
Thank Diana C
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Diana C, thank you for your wonderful comment on Tripadvisor, we are more than pleased to read that you and your husband in general enjoyed your stay with us and left with the best impressions and memories. Your kind words about the warm welcome, the friendly staff and of course the beach towel service will be passed on to...

Zurich, Switzerland
Reviewed 11 October 2016

The first impression is great. We were received by a very nice lady who accompanied us through the reception area and placed us in a nice outside lounge area. We received a nice drink and a good introduction. The lobby was absolutely great and looked 5 star. What I liked: The beach area was great and there is always enough...

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Helpful?
1Thank patleim
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Tripadvisor Member patleim, thank you for reviewing your recent stay with us, from which we are very glad to read that you appreciated the warm welcome, our big beach and the friendly staff. Your brother’s opinion regarding the Sky Bar-Restaurant makes us also very proud. On the other hand, we are sad to read that you were not entirely...

Somerset
Reviewed 6 October 2016

We stayed at the Creta Palace for 5 nights. Our main problem with our stay was the lack of Wi-Fi in our room. We had a bungalow facing the sea, which meant that we were a long way from the main building. The majority of the time there was no Wi-Fi. The staff tried to be helpful, but we basically...

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Helpful?
2Thank CindyAnn37
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Member CindyAnn37, thank you for sharing with us your feedback regarding your visit at the Creta Palace. We are delighted to read that you enjoyed the staff service, the food quality and also mention the Beach Bar and Sky Bar. However, we were most disappointed to learn that you were not entirely satisfied with every aspect of your holiday...

Geneva, Switzerland
Reviewed 28 September 2016 via mobile

Nice hotel, nice stay... up to time to leave! For professional reason, we had to shorten our stay from 7 to 4 nights. The hotel was informed on the 2nd day. On our bill, 7 nights charged. Questions, discussion, explanation : no way : "The policy of our hotel is to charge fully"... Even if you HAVE to leave, even...

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1Thank Jean H
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Member Jean H, thank you for your feedback on Tripadvisor following your recent stay with us, from which we are pleased to hear that you spent at least some nice days with us. Concerning your comment about the cancellation policy we would like to let you know that not only our hotel is responsible for the cancellation fee, but...

Reviewed 22 September 2016 via mobile

Kids club, playground two small waterslides (clorine / fresh water) in a separate area away from main pool. (Salt water but not as salty as the water by the beach). Excellent beach with bar and nice sitting area. Even though it is a big place it does only really show during breakfast. At least when we were there.. Generally everything...

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1Thank Peterdk78
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Tripadvisor Member Peterdk78, We would like to thank you very much for taking the time to write such a fantastic comment on Tripadvisor! We are very excited to hear, that you enjoyed your vacation at the hotel and specially appreciated the good food quality and the Beach Bar. Your comments concerning the gym are also very important to us...

Los Angeles, California
Reviewed 18 September 2016

This was by far the best service we have ever received. The grounds, the staff, the amenities, the food was absolutely top notch. It would be very difficult to find anything to complain about what was the greatest stay ever. Maybe the rooms could be updated a bit, but that is a minor concern, considering how amazing the whole experience...

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1Thank martinmelius
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Tripadvisor Member martinmelius, thank you for your wonderful feedback, from which we are thrilled to read that at the Grecotel Creta Palace you have received “the best customer service worldwide”. This is one of our best and biggest rewards - “thank you” is not enough. Of course we will make sure to pass on your kind words to the...

Reviewed 14 September 2016

It was an overall excellent journey The staff is extremely welcoming and helpful The buffet was rich and well replenished whether for Breakfast or Dinner The outdoor is particularly interesting and enjoyable The location is very convenient The beach is great .Sometime it was difficult to find a chair but the attendant was extremely friendly and helpful. Cleanliness was up...

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Helpful?
Thank Nicolas A
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Nicolas A, thank you for reviewing your recent stay with us, from which we are delighted to read that you enjoyed your stay with us and your overall experience was to your satisfaction. We are happy to see that we have exceeded your expectations and that you left our hotel with the best impressions and memories. Once again, thank...

Amelia Island
Reviewed 9 September 2016 via mobile

We were greated by a team of hotel staff and management that provided drinks in a private reception area. Our room was very comfortable with a great view of both the pool and the beach. All four restaurants serve good food and all three bars served well made drinks. The beach was sandy and large with a beach bar. The...

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Helpful?
Thank M V
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Member M V, Thank you for taking the time to review your recent stay with us. Your feedback is very important to us and we are delighted that you had a good experience from the room to our large beach and the rooftop Restaurant. Your WiFi comment has of course been taken on board, also. Once again thank you...

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 8 September 2016 via mobile

I have to say really that this is the place where you should spend your holiday. To be honest furniture level could be better, this is five stars hotel after all. But you will forget about all this after you meet those amazing people here (staff). They will do anything to make you feel so nice, welcomed, respected... I can...

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1Thank A TripAdvisor Member
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Tripadvisor Member, thank you for your wonderful feedback, we are thrilled to read that you consider Grecotel Creta Palace as the “Best hotel in the world”. More than wonderful…! We always try to do our best to make sure our guests have the best experience while staying with us. And it is a great reward to read when our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Business Centre with Internet Access

Additional Information about Grecotel Creta Palace Hotel

Address: Missiria, Rethymnon, Crete 741 00, Greece
Region: Greece > Crete > Rethymnon Prefecture > Rethymnon
Price Range: €122 - €486 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grecotel Creta Palace Hotel 5*
Number of rooms: 335
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Also Known As:
Grecotel Creta Palace Rethymnon
Hotel Grecotel Creta Palace
Grecotel Creta Palace Hotel Rethymnon, Crete
Hotel Style:
#1 Business Hotel in Rethymnon
#2 Spa Hotel in Rethymnon
#5 On the Beach Hotel in Rethymnon
#8 Luxury Hotel in Rethymnon
#11 Family Hotel in Rethymnon
#23 Romantic Hotel in Rethymnon
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Questions & Answers

Here's what travellers have asked, with answers from Grecotel Creta Palace Hotel staff and other travellers.
19 questions
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Questions? Get answers from Grecotel Creta Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms nearer the beach are quieter”
  • Room with a view
 of 5 bubbles PaulH4, 13 Mar 2017 | Read review
“higher floors facing sea or side view...also have cabanas and lux privacy units...”
 of 5 bubbles Odyssea69, 17 Feb 2017 | Read review
“try to ask for bungaloo”
 of 5 bubbles osa2002, 28 Oct 2016 | Read review
“Rooms away from pool area are quieter as evening entertainment is on terrace by pool”
  • One of two wardrobes in 4th floor suite - plenty of hangers
  • Bungalows
  • Room 425
  • Bungalows
  • view from 425
  • 4th floor bathroom
  • 4th floor room/suite
 of 5 bubbles VirgoQualitySeeker47, 24 Oct 2016 | Read review
“If you have mobility problems you may prefer to stay in the main building close to the centre of the hotel and breakfast”
 of 5 bubbles DianaC291, 14 Oct 2016 | Read review
5 of 5