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Civitas Boutique Hotel

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21 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Reviewed 21 October 2016

This is a lovely, friendly and good value hotel. We had a room at the back which was nice and quiet and right next to a lovely sunny roof terrace where we could sit out. The bed was very comfortable and there was a fridge in the room. Breakfast was served in front of the hotel and was included in...

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Helpful?
Thank Sarah F
civitasboutiquehotel, Υπεύθυνος Ρεσεψιόν at Civitas Boutique Hotel, responded to this review

Thank you very much for taking the time to review our hotel. We strive to make our guests happy and your satisfaction is the best reward for us. We hope to see you next time and offer you again excellent services and a great stay! From all of our staff, our warmest wishes and a big thank you!

cookstown
Reviewed 14 October 2016 via mobile

Compared to other hotels we looked at in Old Town this boutique hotel was quite a bit cheaper than others . We were given a maisonette suite with a huge bed upstairs. The design of the furniture and fabrics in the room was very decadent and rich. Great products to use free in the bathroom along with a jacuzzi bath...

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Helpful?
Thank chillielf
civitasboutiquehotel, Υπεύθυνος Ρεσεψιόν at Civitas Boutique Hotel, responded to this review

Thank you for taking the time to review our hotel. Your opinion means the most to us and it helps us improve even more. We hope to see you next time and offer you again excellent services and a great stay!

Reviewed 5 October 2016

We arrived at Midnight on 18th Sept, conveyed from Chania airport by Stelios from Crete Taxi Services cost 80 euros, its an hour and a quarter to the hotel. We were met at reception by Nicos the owner who promptly whisked our baggage up to our room, on entering Nicos was a little concerned as he said is this ok...

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Helpful?
Thank Jill W
civitasboutiquehotel, Υπεύθυνος Ρεσεψιόν at Civitas Boutique Hotel, responded to this review

Thank you so much for your kind remarks! We loved having you here every moment you stayed. Thank you deeply for taking the time to review our hotel, as it is always a reward for us, to know you had a great stay! We work hard to provide excellent services and your satisfaction means the most to us! We hope...

Reviewed 4 October 2016 via mobile

Read a few poor reviews on this place but all I can give are good reports . True, some of the rooms do look basic however make sure you ask for room 7 or 8 . These are mini suites and you would not be disappointed . Excellent value, beautiful decor but a word to the wise don't put foam...

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Helpful?
Thank Duncan B
civitasboutiquehotel, Υπεύθυνος Ρεσεψιόν at Civitas Boutique Hotel, responded to this review

Thank you very much for taking the time to review our hotel! We strive to make our guests happy and your satisfaction means the most to us. We hope to see you next time and offer you again a great stay! From all of our staff, a warm thank you!

Birmingham, United Kingdom
Reviewed 3 October 2016 via mobile

We arrived a little early for check in but were warmly welcomed by the lady on reception. We didn't expect to check in at 12.30pm and were just hoping we could leave our luggage until the 2pm check in time. This wouldn't have been a problem but we were informed that the 'suite' we had booked was unavailable for our...

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Thank Frogman982
civitasboutiquehotel, Υπεύθυνος Ρεσεψιόν at Civitas Boutique Hotel, responded to this review

Thank you so much for taking the time to review our hotel. Your remarks are highly appreciated and they help us improve even more. We take your opinion under serious consideration because we strive to satisfy our guests' needs and inquiries. We are sorry you have experienced some difficulties regarding the room arrangement; we would love to solve any issues...

Reviewed 13 September 2016 via mobile

Nice area outside to eat or drink. Staff were helpful and welcoming! The Shisha menu was ok. We chose blueberry which was nice.. We didn't eat here but the drinks were ok. Wine was really reasonable but the cocktails were slightly more expensive.. They would have been better with a little less ice as it watered them down a bit...

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Helpful?
Thank 1972DnA
Management response:

Thank you for your kind remarks! Your opinion matters the most for us! We hope to see you next time and offer you again our best!

Edinburgh, United Kingdom
Reviewed 10 September 2016 via mobile

This small hotel is in a good location for the old town but also easy to get along to the beach area, tricky if like us you have a hire car as no where to park but we managed to find some on street parking not too far away. We had the "junior suite" - it was interesting use of...

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Helpful?
Thank Kay S
Management response:

Thank you very much for taking the time to review our hotel! Your remarks are highly appreciated and help us in our efforts providing excellent services. We take under serious consideration your opinion and we would like to thank you once more, for giving us your kind remarks. We hope to see you next time and offer you again our...

London, United Kingdom
Reviewed 7 September 2016

First Impression We arrived in the evening and the place was packed with bars and clubs. We thought we arrived at the wrong place! The hotel was on the strip where all the restaurants and clubs were so if it's not what you are wanting then best to avoid. However, the rooms were quite as we got one located towards...

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Helpful?
Thank L1ke
Management response:

We appreciate you have taken the time to review our hotel and we thank you deeply for that. All of our staff strives to make our guests happy and your kind remarks are the best reward. We hope to see you next time and offer you again our best! Thank you!

Florence, Italy
Reviewed 28 August 2016

Very homely place in the centre of Rethymno. The building is stunning and we really enjoyed our time there! Everybody was very nice and helpful, they gave us recommendations about transportation and the touristic destinations in the island. See you next summer!

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Helpful?
Thank pitsih
Management response:

Thank you so much for your kind remarks! We hope to see you next time and offer you again excellent services.

London
Reviewed 16 August 2016 via mobile

Not sure if this is a bar or a restaurant. Food ok but very poor service. Charged full price for a half portion of children's pasta. Food took ages to come and had to wave at staff to get anyone's attention. There were other customers doing the same thing !

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Helpful?
Thank Viclord

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Centrally located at Rethymno's historic quarter, close to all amenities, points of interest and the vibrant city life of the picturesque old town, Civitas Boutique Hotel is a luxurious accommodation located right on the beachfront offering infinite sea view. Overlooking Rethymno's long and sandy organised beach, Civitas Boutique Hotel is a historic residence that has been inspirationally renovated by a famous Greek architect, preserving the building's Venetian atmosphere, to give you the right feeling of luxury and convenience, matched with peerless friendly service and attention to detail, ensuring an ultimate experience throughout your stay. Guests can seclude themselves in one of our lavish decorated rooms after a fascinating day discovering the city's hidden gems or after strolling the promenade in front of the hotel. Take time to relax with a cocktail in hand at our waterfront snack bar and feel pampered by our friendly staff. ... more   less 

Additional Information about Civitas Boutique Hotel

Address: Eleftheriou Venizelou 20, Rethymnon, Crete 741 00, Greece
Region: Greece > Crete > Rethymnon Prefecture > Rethymnon
Price Range: €39 - €92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Civitas Boutique Hotel 4*
Number of rooms: 12
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Also Known As:
Civitas Rethymnae Hotel Rethymnon
Civitas Boutique Hotel Rethymnon, Crete
Hotel Style:
#27 On the Beach Hotel in Rethymnon
#34 Luxury Hotel in Rethymnon
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Questions & Answers

Here's what travellers have asked, with answers from Civitas Boutique Hotel staff and other travellers.
2 questions
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Boston, Massachusetts, United States
2 months ago

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Questions? Get answers from Civitas Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It can get bit noisy at the front of the hotel on the weekend so go for a room in the rear.”
 of 5 bubbles jillw536, 5 Oct 2016 | Read review
“Room 11 is on the first floor overlooking the Bay , slight noise at night but the shutters on the windows do the trick!”
 of 5 bubbles maleckaannie, 18 Jul 2016 | Read review
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