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    Castello City Hotel

    Leoforos 62 Martyron 1, Heraklion, Crete 713 04, Greece
    Hotel website
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    Savings alert: 25% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$92
          US$60
          Great Deal
          US$78
          US$77
          Traveller (149)
          Room & Suite (35)
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          Overview
          • Excellent19%
          • Very good48%
          • Average21%
          • Poor8%
          • Terrible4%
          Travellers talk about
          “top floor” (22 reviews)
          “the ac unit” (2 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Family Rooms
          Rooftop Bar
          Concierge
          Business Centre
          Dry Cleaning
          Rooftop Terrace
          Self-Serve Laundry
          3.0 Star Hotel
          All hotel details
          Offers from Castello City Hotel
          Offers & Announcements: 10% off room rate
          Hotel packages
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          Lato Boutique Hotel
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (397)
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          There are newer reviews for Castello City Hotel See the most recent reviews

          81 - 85 of 168 reviews

          Reviewed 21 September 2015 via mobile

          The hotel is not set up for easy access, heavy suitcases have to be carried up the steps. Road work at the intersection outside did not help. The rooms were okay but the shower in the bathroom was tiny and the shower curtain was a...More

          Thank scrapgingergill
          Response from Castello_Manager, Διευθυντής at Castello City HotelResponded 22 September 2015

          Dear Sir / Madam, the hotel is manned 24 hours per day, we are always here and always willing to help anyone that has issues with heavy luggage, It is true that the road work at the intersection is already finished and left us with...More

          Reviewed 21 September 2015 via mobile

          We only stayed on night in this hotel as we were leaving Crete for Paros on the daily 9:30 am high speed cat. We were quite disappointed with this hotel. It was basically clean but needs renovation and updating. It is not expensive but not...More

          Thank Robsurmer
          Response from Castello_Manager, Διευθυντής at Castello City HotelResponded 22 September 2015

          Dear Sir/ Madam, every year we are upgrading the hotel, it is true that we know how to improve and evolve. The bathrooms are our next step. We disagree about the safe, most of the hotels worldwide are charging for the safe box. Thank you...More

          Reviewed 9 September 2015

          We spent one night in this hotel, it was really magnificent. The view from the room was superb and the restaurant on the fifth floor, simply amazing. The reception was really helpful in any information we needed. The city of Heraklion is amazing. I would...More

          Thank Alexandra V
          Response from Castello_Manager, Διευθυντής at Castello City HotelResponded 13 September 2015

          Dear Mrs Alexandra, we really appreciate your nice words in your review, this is exactly our goal. To make our guests feel welcome. Hospitality is not business, it is a service and we intend to keep it that way. Thank you very much for your...More

          Reviewed 30 August 2015 via mobile

          We were very disappointed with this hotel. I had sent an email asking if someone could pick us up I got no answer. We asked for information at the desk and got very vague answers. The shower was very small that the shower curtain would...More

          1  Thank Sebastien N
          Response from Castello_Manager, Διευθυντής at Castello City HotelResponded 11 September 2015

          Dear Mr Sebastien, we are orry that youy did not enjoy your vacation in our hotel. The truth is that we did not receive any email for pickup. Our personnel is always eager and helpful in giving information. We wish we knew earlier about the...More

          Reviewed 15 August 2015

          The room had all the amenities and the view from the light airy roof restaurant was extremely pleasant. Everything was very clean. The center of town can be reached easily by bus or on foot. However, what always makes a place special is the staff....More

          1  Thank Alice C
          Response from Castello_Manager, Διευθυντής at Castello City HotelResponded 18 August 2015

          Dear Mrs Alice, we always feel that our guest need us, so this is the reason why the personnel is going out of their way,as you said , in order to assist and be there when a guest has a request. There is no way...More

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          About
          Awards & Recognition
          GreenLeadersSilver level
          Amenities
          • Top amenities
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Room Service
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Breakfast included
          • Multilingual Staff
          • Room Service
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$50 - US$105 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Green Hotel in Heraklion
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 68
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, TripOnline SA, Bookgreece.com, Cancelon, HotelQuickly and Hotel.de so you can book your Castello City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Greece >
          • Crete >
          • Heraklion Prefecture >
          • Heraklion
          • Also Known As
          • Hotel Castello City ,
          • Castello City Heraklion ,
          • Castello City Hotel Heraklion, Crete, Greece
          Add Photo Photos
          Traveller (149)
          Room & Suite (35)
          Dining (31)
          Pool & Beach (1)
          Hotel & Grounds (100)
          Bathroom (24)
          Business Centre & Event Rooms (3)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Lorraine H
          Hi. Does this hotel have a hairdressers xx
          31 May 2017|
          Answer Show all 3 answers
          Response from Castello_Manager | Property representative |
          Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
          1
          Vote
          Google Translation
          AcostaLL
          Would you please advise where is the parking situated?
          22 April 2017|
          Answer Show all 4 answers
          Response from Castello_Manager | Property representative |
          Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
          2
          Votes
          Google Translation
          hexpel
          Hi is it possible to have a massage in the hotel if so what is the cost as i am male is it poosible for a male massure to do this
          3 June 2016|
          Answer
          Response from Castello_Manager | Property representative |
          Dear Sir / Madam thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.
          0
          Votes
          Google Translation
          Room Tips
          "I stayed in 312, which is one of the best rooms!"
          Read review
          "For peace and quiet ask for rooms on high levels at the back side if I can put it this way."
          Read review
          "We had a room right on the corner so it can be noisy but if you keep the doors shut its fairly minimal."
          Read review
          "Rooms in the upper floors"
          Read review
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