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    Castello City Hotel

    Leoforos 62 Martyron 1, Heraklion, Crete 713 04, Greece
    011 30 21 1198 8582
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    3/12/2017 4/12/2017
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    Traveller (179)
    Room & Suite (50)
    Storyboard
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    Overview
    • Excellent23%
    • Very good48%
    • Average19%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Rooftop Bar
    Concierge
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    3.0 Star Hotel
    All hotel details
    Offers from Castello City Hotel
    Special Price: 10% off room rate
    Hotel packages
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (479)
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    61 - 65 of 201 reviews

    Reviewed 29 September 2016

    Great location, good american/european breakfast but what we enjoyed the most was the roof bar/restaurant on the fifth floor. Amazing view and the staff were the sweetest! The room was clean, the beds were comfy and the rain shower was just the best!More

    Thank Michela R
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 4 October 2016

    Dear Mrs. Michela R, the view is indeed breathtaking and the staff always attentive and willing to help in any request. We do not host guests for only one day, therefore there is a rotation at the breakfast menu. Thank you for this nice review....More

    Reviewed 20 September 2016

    I was arrived the 2 September in this hotel in the moorning (i booked with expedia from December 2015) and when i arrived they told me that there was a problem on the room with the water so asked me if i could come back...More

    Thank dndrea1973
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 21 September 2016

    Dear Mr Andrea, there are various room types with various prices. The most economic rooms are the ones without renovation. In October we will finish renovating all the rooms. This is the room type that you booked. The next time that you will visit us,...More

    Reviewed 4 September 2016 via mobile

    The hotel is nice!! Good location easy to find Is 15 min walk from city center With space and clean rooms , big balcony. The breakfast was delicious ,everything perfect Very friendly staff The best way for good holidays I recommend this

    Thank ermalgashi
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 13 September 2016

    Dear Sir / Madam, We appreciate your review, our goal is to satisfy our guests. thank you for your stay. Greetings from Crete

    Reviewed 4 September 2016

    I've been in Heraklion, Crete at the end of August, with boyfriend. We stayed at Castello City Hotel for 7 night and 8 days. We had a half-board regime. The breakfast was quite good and varied, but the dinner was miserable. Almost the time the...More

    Thank 15Alx2016
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 13 September 2016

    Dear Mrs Alx, we respect your review, the opinion of our guests is really important to us. We are sorry that you did not enjoy your food, there is a variety of choices, you could have picked something different to eat that could keep you...More

    Reviewed 28 August 2016 via mobile

    It's about a 15 minute walk to the old port. The hotel does need renovating (particularly the old lift). However, the rooftop bar/restaurant is excellent. The waiter in particular was very friendly and made me feel very welcome.More

    Thank GlennStandish
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 29 August 2016

    Dear Mr Standish, there are various room types with various prices. The most economic rooms are the ones without renovation. In October we will finish renovating all the rooms. This is the room type that you booked. The next time that you will visit us,...More

    Lato Boutique Hotel
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • US$46 - US$89 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Heraklion
    • #4 Best Value Hotel in Heraklion
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your Castello City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Heraklion
    • Also Known As
    • Hotel Castello City ,
    • Castello City Heraklion ,
    • Castello City Hotel Heraklion, Crete, Greece
    Add Photo Photos
    Traveller (179)
    Room & Suite (50)
    Dining (39)
    Pool & Beach (1)
    Hotel & Grounds (132)
    Bathroom (29)
    Business Centre & Event Rooms (3)
    Nearby
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    1.32 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lorraine H
    31 May 2017|
    AnswerShow all 3 answers
    Response from Castello_Manager | Property representative |
    Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
    1
    Vote
    Google Translation
    AcostaLL
    22 April 2017|
    AnswerShow all 4 answers
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
    3
    Votes
    Google Translation
    hexpel
    3 June 2016|
    Answer
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.
    0
    Votes
    Google Translation
    Room Tips
    "The higher up the quieter"
    Read review
    "Great view from balcony ... it is quite noisy due to traffic but ok if you keep windows/balcony doors closed."
    Read review
    "External rooms are very noisy, internal rooms lack a view but you can sleep!"
    Read review
    "Top floors have better view."
    Read review
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