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    Castello City Hotel

    Leoforos 62 Martyron 1, Heraklion, Crete 713 04, Greece
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$112
    US$108
    SAVE US$4
    US$112
    US$108
    Traveller (160)
    Room & Suite (38)
    Dining (32)
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    Overview
    • Excellent20%
    • Very good49%
    • Average21%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “top floor” (25 reviews)
    “the ac unit” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Rooftop Bar
    Concierge
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Castello City Hotel
    Special Price: 10% off room rate
    Hotel packages
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (418)
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    There are newer reviews for Castello City Hotel
    See the most recent reviews

    11 - 15 of 177 reviews

    Reviewed 3 weeks ago

    This hotel is in a very busy area of Heraklion, there again all Heraklion appears to be busy, but it didn't detract from it at all.The hotel is very smart with lovely modern rooms and great bathrooms, good to find a hotel with a spacious...More

    Thank Barbar R
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 3 weeks ago

    Dear Mrs Barbar, it took us a lot of time and effort to complete the renovation. The result proved us right. Especially the bathrooms are five-star class. The restaurant on the fifth floor is really a place to remember. We promise on your next visit...More

    Reviewed 4 June 2017

    We booked this hotel for 3 nights. We had a nice room with very nice view over city. The room was really comfortable and very clean and very well decorated. The hotel located not very far from city center, just 5-10 minutes to walk. We...More

    Thank oliverwil
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 8 June 2017

    Dear Mr Oliverwil, on behalf of the personnel of the reception, please allow me to express our thankfulness for these nice words. The purpose of a hotel is to offer a high level of service and a memorable vacation. We are proud that we succeeded...More

    A TripAdvisor Member
    114
    Reviewed 1 June 2017 via mobile

    With booked his hotel for one night as our Hotel in Hersonisoss was not available till the following day. We booked through booking.com as we do on most of our holidays and booked for a family of 4. We arrived at 11.30pm with 2 tired...More

    Thank A TripAdvisor Member
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 2 June 2017

    Dear Sir, we understand you went through a difficult situation and we tried to help you as much as we could. We will disagree on the price that you were charged. The amount of 57,60 Euros that you paid is not the price for a...More

    Reviewed 11 May 2017 via mobile

    Rooms are clean. Beds all right. No sound coming from the street. Air conditioning was working properly. Nice view from the top terrace. Good one night stay but no longer... Breakfast would be better.

    Thank AcostaLL
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 15 May 2017

    Dear Sir / Madam, we appreciate your nice review. We are trying to offer a nice holiday to our guests. We always try to improve our services Thank you for your stay, Greetings from Crete.

    Reviewed 29 April 2017 via mobile

    The hotel is lovely, the bedroom was nice and big but...... we could hear our neighbours really well and even worse as our room was in front of the lift we heard everyone talking and shouting around the hotel...we even had the bad experience of...More

    Thank Nita V
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 30 April 2017

    Dear Nita V. thank you for your nice words about the view and the room. Our reception is here 24 hours to come across any problem that might appear, even the noise from the nearby rooms. Concerning the breakfast, it consists of 10 different hot...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Multilingual Staff
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$50 - US$147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Heraklion
    • #5 Best Value Hotel in Heraklion
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, Bookgreece.com, Expedia, Travelocity, Hotwire, Cheap Tickets and HotelQuickly so you can book your Castello City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Heraklion
    • Also Known As
    • Hotel Castello City ,
    • Castello City Heraklion ,
    • Castello City Hotel Heraklion, Crete, Greece
    Add Photo Photos
    Traveller (160)
    Room & Suite (38)
    Dining (32)
    Pool & Beach (1)
    Hotel & Grounds (106)
    Bathroom (25)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Attractions
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    .40 km away
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    515 reviews
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    Ask a question
    Questions & Answers
    Lorraine H
    31 May 2017|
    AnswerShow all 3 answers
    Response from Castello_Manager | Property representative |
    Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
    1
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    Google Translation
    AcostaLL
    22 April 2017|
    AnswerShow all 4 answers
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
    2
    Votes
    Google Translation
    hexpel
    3 June 2016|
    Answer
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.
    0
    Votes
    Google Translation
    Room Tips
    "Ask for top floor rooms"
    Read review
    "I stayed in 312, which is one of the best rooms!"
    Read review
    "For peace and quiet ask for rooms on high levels at the back side if I can put it this way."
    Read review
    "We had a room right on the corner so it can be noisy but if you keep the doors shut its fairly minimal."
    Read review
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