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AQUILA Atlantis Hotel

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Traveller (285)
Room & Suite (205)
Dining (56)
Ratings and reviews
Certificate of Excellence
  • Excellent63%
  • Very good31%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“comfort room”(9 reviews)
“excellent hotel”(40 reviews)
“harbour view”(15 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
5 Star Hotel
The recently renovated Aquila Atlantis Hotel situated close to the archaeological museum and commanding a spectacular view of the harbour.The hotel also has a variety of facilities and services that are sure to meet the needs of both business and leisure travellers. Spacious rooms also...
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Location and contact
2 Ygias Str, Heraklion, Crete 71202, Greece
Hotel website
4.1 km to N. Kazantzakis Airport
173 restaurants are within a 0.5 km radius
5.0 km from The Palace of Knossos
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,104)
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722 results
Traveller rating
460
211
34
7
10
Traveller type
Time of year
LanguageEnglish
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460
211
34
7
10
Show reviews that mention
All reviewscomfort roomexcellent hotelharbour viewbreakfast and dinnerrooftop poolstar hotelcoffee machinebusiness triproom serviceexcellent staymini barperfect locationfamily roomhotel staffcomfortable roomscity centrethe bus
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1 - 5 of 722 reviews
Reviewed yesterday via mobile

We stayed in this hotel 4 nights,half board, every day we got good service and good food and liked each moment.hotel is in the center near all the shops and restaurants and bars.but not on the shore.the Jumbo market by taxi took us 7 euro...More

Thank photoantalya
Hotel's Favourite
Reviewed 14 November 2017

We were very happy with our stay at the Aquila Atlantis. The hotel is in a great location and very central to restaurants and shopping. Hotel staff were incredibly helpful and polite. Staff even accommodated our early arrival which was incredibly helpful with two young...More

5  Thank CanberraAustralia
Response from General M, General Manager at AQUILA Atlantis HotelResponded 15 November 2017

Dear Guest Thank you for choosing the Aquila Atlantis Hotel and for taking the time to provide us with your wonderful review. We are delighted that you felt so at home in our hotel and that you thoroughly enjoyed your holiday. My team will be...More

Reviewed 2 days ago via mobile

Everything was wrong, the junior suite was just a regular room with a chair. Services are random at best, the elevator was a coffin, sending laundry was very problematic, reception knows nothing (not including a Mr. Costa who tried his best) Parking was a joke,...More

Thank Yaakov K
Response from General M, General Manager at AQUILA Atlantis HotelResponded yesterday

Dear Guest Thank you for providing us with your feedback, it is greatly appreciated. I am extremely sorry to learn of your dissatisfaction, as your comments are certainly not indicative of the standard of service we pride ourselves on offering to our valued guests. The...More

Reviewed 3 days ago

Location is great as easy access to ferry port and Fortress, right in back of Archaeological museum and a few blocks east of main street eating and shopping. Just north of square to catch bus to Knossos. Good breakfast. Nice rooftop pool with views. Only...More

Thank Jan K
Response from General M, General Manager at AQUILA Atlantis HotelResponded yesterday

Dear Guest Thank you for taking time out of your day to write such a wonderful review and for providing us with your feedback. I will certainly take on board your constructive comments, as it is only on receipt of such information are we able...More

Reviewed 5 days ago

Upon first arrival by rental car, we had difficulty finding the hotel car park, but were subsequently told by staff where to find it. The hotel looks nothing special from the outside, but what a difference inside! Our room was spotlessly clean, it was well...More

Thank HKPiper
Response from General M, General Manager at AQUILA Atlantis HotelResponded 4 days ago

Dear Guest, Thank you for choosing the Aquila Atlantis Hotel for your stay in Crete and for providing us with such a positive review. I am delighted that you were pleased with your stay. I know that my team will feel extremely proud to learn...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Indoor pool
Outdoor pool
Details
Price range
US$113 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Heraklion
#2 Family Hotel in Heraklion
#2 Spa Hotel in Heraklion
#3 Romantic Hotel in Heraklion
#3 Business Hotel in Heraklion
#6 Luxury Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Heraklion
#2 Family Hotel in Heraklion
#2 Spa Hotel in Heraklion
#3 Romantic Hotel in Heraklion
#3 Business Hotel in Heraklion
#6 Luxury Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (285)
Room & Suite (205)
Dining (56)
Pool & Beach (42)
Amenities (6)
Business Centre & Event Rooms (4)
Questions & Answers
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Emma A
26 June 2018|
AnswerShow all 4 answers
Response from karen_ralph | Reviewed this property |
They do have a small fridge but no freezer
0
Votes
SunCity86
25 April 2018|
Answer
Response from polygnosi | Reviewed this property |
In the one dozen times I have been in this hotel I have seen lots of families staying. An obvious advantage of the location is that if you get tired of walking around you just pop in. In addition there are many tennis courts... More
0
Votes
SunCity86
22 April 2018|
AnswerShow all 4 answers
Response from antonakakp | Reviewed this property |
Its in the centre. Less than a minute from museum and Eleftheria's square and 5 minutes from the square with lion,s
1
Vote
Room Tips
"Superior Room Harbour View"
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"Fifth floor is just below the pool an spa"
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"Don't choose this hotel"
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"Rooms on the East side have a View of the Sea and Port Are with the City also"
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