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Galaxy Hotel Iraklio

Traveller (634)
360
Panoramas (9)
Pool & Beach (133)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The award-winning, 5-star Galaxy is Heraklion’s premier hotel for business and leisure. Warm, professional service complements modern elegance and state of the art amenities, in a convenient urban location. The Hotel features 127 rooms and suites (pool or city views), all with coffee makers, free WiFi, free parking, large fresh water pool and gardens, 2 gourmet restaurants, free gym (incl. hammam), superb conference and event facilities.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Residential Neighbourhood
Business
HOTEL CLASS

Location

Full view
82Good for walkers
Grade: 82 out of 100
28Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
75 Dimokratias Avenue, Heraklion, Crete 71306 Greece
Getting there
N. Kazantzakis Airport4 km
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1,948Reviews
1,039Photos
39Q+A
100Room tips
Traveller rating
  • 1,375
  • 446
  • 96
  • 20
  • 11
Time of year
Traveller type
Language
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Popular mentions
We moved to Heraklion from Elounda and noticed a huge change - gone were the quiet and relaxing walks and hello to a busy, bustling city. Having said that the Galaxy Hotel was wonderfully located in a quiet area but with walking distance of the lively centre. We stayed in an
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This hotel is NOT a five star. Our room was tired and in need of decoration, the promised smart phone wasnt to be seen!!, I had to complain to reception. The breakfast was nothing exceptional despite the website promises!! 3 star at best but definitely not 5 star!! Our room
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Response from Galaxy_Team, Υπεύθυνος Δημοσίων Σχέσεων at Galaxy Hotel Iraklio
Responded 29 Sep 2018
Dear Mr. Nikolaiivanovich, Thank you very much for reviewing your recent stay at Galaxy Hotel Iraklio. We are truly disappointed to see that some elements of your stay did not leave up to your expectations. Dear Valued Guest, your insightful comments are very important for us as they strengthen our determination for constant improvement. Let me take the opportunity to thank you once again to choosing Galaxy Hotel, for your recent stay and we hope to welcoming you in our hotel in the future offering you the excellent services that we are very known of. Sincerely, Anna Setaki Concierge | Economou Hotels
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Found this to be a solid 4* Greece hotel (listed as 5* but the service wasn’t quite so) Room on the small side with a small balcony (would have loved a chair/table out there) overlooking the pool. Bed comfy and room clean (Altho housekeeping left our bedroom door open at one
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Response from Galaxy_Team, Υπεύθυνος Δημοσίων Σχέσεων at Galaxy Hotel Iraklio
Responded 25 Oct 2018
Dear Rolly, Thank you so much for choosing Galaxy hotel Iraklio for your recent stay in Crete and for taking the time to review our property! It's so nice to hear that you enjoyed your stay with us, and we hope to see you again one day! Sincerely yours, Anna Setaki Concierge | Economou Hotel
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We had a very good stay at the Galaxy hotel. The staff were friendly, the room was modern with very comfy beds, and the breakfast was one of the best we’ve had. All at a very reasonable price. There was also a lovely pool and a well stocked gym with a good range of free
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Response from Galaxy_Team, Υπεύθυνος Δημοσίων Σχέσεων at Galaxy Hotel Iraklio
Responded 29 Sep 2018
Dear Cavin L., Thank you so much for choosing Galaxy hotel Iraklio for your recent stay in Crete and for taking the time to review our property! It's so nice to hear that you enjoyed your stay with us, and we hope to see you again one day! Sincerely, Anna Setaki Concierge | Economou Hotels
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Really liked the Galaxy Hotel in Heraklion, Crete. Front desk staff were friendly and helpful about where to go, places to eat, typical cost of taxi ride. Met some wonderful other travelers staying at the hotel. Hotel provides easy access to take the local bus to visit
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Response from Galaxy_Team, Υπεύθυνος Δημοσίων Σχέσεων at Galaxy Hotel Iraklio
Responded 20 Sep 2018
Dear Cheryl M., Thank you so much for choosing Galaxy hotel Iraklio for your recent stay in Crete and for taking the time to review our property! It's so nice to hear that you enjoyed your stay with us, and we hope to see you again one day! Sincerely, Anna Setaki Concierge | Economou Hotels
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGalaxy Hotel Iraklio
The Executive Room at the Galaxy Hotel Iraklio
Professional photo exclusively commissioned by TripAdvisorGalaxy Hotel Iraklio
The Double Room at the Galaxy Hotel Iraklio
Room
Room
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12345672
Its not a heated pool but normally the weather around that time of the year is still nice. Normally this should not be a problem. The service of the hotel is excellent anyway. Enjoy your stay!
0 votes
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Dear jaxster73, Thank you for asking. Children are allowed yes, but most of our residents are couples or corporate guests, so here you will find the peace and quiet you are looking for. Upon reserving the room via our website, you may also write such info in the comments so that we provide you with our most quiet room. Kind regards, the Galaxy Hotel Iraklio team
0 votes
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Is the pool heated in April?
Dear Pip C, The pool is not heated, but the water temperature during Spring time is at normal levels. Kind regards, the Galaxy Hotel Iraklio team
0 votes
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Dear Mrs Ann, Thank you for your message! Further to your reply, we would like to inform you that we have replied to your emails but you cannot receive them. Please be so kind to send us from an alternative email address or contact direct with us any time at 2810238812. We remain at your disposal for any further information you may require! Sincerely, Nikos Martimianakis - Guest Relations Executive
1 vote
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Dear Mrs Ann, Thank you for your message and your preference towards Galaxy hotel Iraklio! Further to your reply, we are pleased to inform you that our hotel operates all year round. Please be so kind to forward your request at reservations@economouhotels. com because we haven't received email with the above described criteria. Always at your service! Sincerely, Nikos Martimianakis Guest Relations Executive
1 vote
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1234568
"The pool view room probably better"
"No need for a tip, all rooms are tops"
"We had Executive pool view."
"With a view of the street"
"book a different hotel"
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12345620
PRICE RANGE
US$76 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galaxy hotel heraklion
LOCATION
GreeceCreteHeraklion PrefectureHeraklion
NUMBER OF ROOMS
127
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