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Galaxy Hotel Iraklio

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Traveller (538)
Room & Suite (346)
Pool & Beach (122)
Overview
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(99 reviews)
“per se”(18 reviews)
“executive room”(32 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,794)
There are newer reviews for Galaxy Hotel Iraklio
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1,150 results
Traveller rating
850
230
53
11
6
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LanguageEnglish
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850
230
53
11
6
Show reviews that mention
All reviewsgreat hotelper seexecutive roombeautiful poolmodern hotelbusiness hotelminutes from the airportpool sidebreakfast buffettown centrefive star hotelour honeymoonfresh orange juicethe busarchaeological museumrental carclose to the airport
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11 - 15 of 1,150 reviews
Reviewed 10 January 2018 via mobile

Very clean and comfortable. Excellent breakfast spread every morning. Very friendly and competent front desk. Truly a five star experience. Highly recommend for anyone visiting Crete. Would definitely go back if the opportunity arises.More

Thank Rani R
Response from Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel IraklioResponded 11 January 2018

Dear Rani R, Thank you so much for your kind review and the excellent rating submitted on tripAdvisor! We are glad to know that you had a truly upscale five star experience and that you most enjoyed our delicious buffet breakfast and our dedicated staff....More

Reviewed 19 December 2017

A very nice hotel. Medium size room with comfy environment. I got a room with pool view which is very nice. No kettle & iron. Basic toiletries provided with hairdryer. Free wifi. Quite a good location with nearby pizza restaurant & convenient stores. Around 1-2km...More

2  Thank Zara_Fleur
Response from Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel IraklioResponded 20 December 2017

Dear Zara_Fleur, Thank you for the lovely review! We're thrilled to hear that you had a pleasant stay during your stay with us and that you most enjoyed our staff and service. Thanks for choosing Galaxy hotel Iraklio, and we hope to welcome you back...More

Reviewed 16 December 2017 via mobile

This is the 5th time i visit the Galaxy Hotel for a business seminar and every time is an additional positive experience to the initial one. I can honestly describe the hospitality experience as SUPERB. These people have managed to excell hospitality services onto a...More

2  Thank Christine K
Response from Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel IraklioResponded 20 December 2017

Dear Christine K, Thank you so much for that amazing review! It is a really big pleasure every time we have the opportunity of welcoming you to the Galaxy hotel and we put all our efforts with special attention to detail in order to keep...More

Reviewed 9 December 2017

Probably the best hotel in the region. Perfectl value for the price. If you want to have a quiet night, make sure you get the room with the pool view. The street side is terribly noisy! The small gym there was something nice to have;...More

Thank Mdennah
Response from Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel IraklioResponded 12 December 2017

Dear Mdennah, Thank you for having shared your experience with us, even if we are truly sorry to read that you did not appreciate fully your experience. While we try to make all of our guests stay brilliant we apologize that we did not meet...More

Reviewed 23 November 2017 via mobile

The best business city hotel in the whole region .!clean room , excellent service , terrific breakfast ( be brave enough to taste the traditional apaki in the morning you will lose your mind ). Always happy to stay both for business and family trip...More

Thank Σταύρος Α
Response from Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel IraklioResponded 26 November 2017

Dear valued guest, Thank you so much for the wonderful review! We're thrilled that you enjoyed your room, the service, and the delicious breakfast we offer. We would love to have you back with us for another visit in the future - thanks again! Sincerely,...More

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Best Value Properties in Crete, Greece
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$92 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#3 Family Hotel in Heraklion
#3 Luxury Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$92 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#3 Family Hotel in Heraklion
#3 Luxury Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (538)
Room & Suite (346)
Pool & Beach (122)
Dining (110)
Amenities (31)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
jaxster73
9 April 2018|
AnswerShow all 2 answers
Response from Galaxy_Team | Property representative |
Dear jaxster73, Thank you for asking. Children are allowed yes, but most of our residents are couples or corporate guests, so here you will find the peace and quiet you are looking for. Upon reserving the room via our... More
0
Votes
Google Translation
Pip C
24 January 2018|
AnswerShow all 3 answers
Response from Galaxy_Team | Property representative |
Dear Pip C, The pool is not heated, but the water temperature during Spring time is at normal levels. Kind regards, the Galaxy Hotel Iraklio team
0
Votes
Google Translation
Ann255066
15 November 2017|
AnswerShow all 3 answers
Response from Nikos_Martimianakis | Property representative |
Dear Mrs Ann, Thank you for your message! Further to your reply, we would like to inform you that we have replied to your emails but you cannot receive them. Please be so kind to send us from an alternative email address... More
1
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Google Translation
Room Tips
"Err on the side of choosing a suite or deluxe room ="
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"Rooms have double glazing so street noise is not a problem, we were in the 4th floor and it was quiet."
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"Two lifts from the lobby to all floors. Lifts are away from rooms so no noise."
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"It's all good."
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