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Galaxy Hotel Iraklio

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Galaxy Hotel Iraklio
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1,554 Reviews from our TripAdvisor Community

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Showing 1,000: English reviews
Overland Park, Kansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

I am from Kansas on winter holiday in Crete. I visited Crete twice this month, and both times I stayed at the Galaxy Hotel. Each time my experience there far surpassed any I have had at any other hotel. The staff was extremely professional, and friendly, from the bell boy Kostas to the restaurant staff. I was especially impressed with... More 

Helpful?
1 Thank tas292
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Tas292, We would like to thank you for taking the time to share your experience in our establishment. We are delighted to read that the Galaxy hotel Iraklio has fulfilled your expectations. Your loyalty and continued trust in our hotel is much appreciated. It is a common belief the last few years that the island of Crete, not only... More 

greece
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

I have to say that i enjoyed ever bit of my stay. The communication with the booking department was very clear and helpfull. The room was very nice and they offered me a pool view room although i booked a city view room. It was an executive room, with plenty of space. They offered complimentary fruits, cafe and bottled water.... More 

Helpful?
1 Thank Vasilis K
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Vasilis K, We would like to thank you for your positive feedback regarding your very recent stay with us and for recommending our hotel to other people that want to visit the beautiful city of Iraklion. We are pleased our staff assisted you during your stay taking as granted that we are always aiming to providing excellent service to... More 

Athens, Greece
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 weeks ago

If you need to stay in Heraklion for a few nights, look no further. Excellent clean room, comfy bed, big enough bathroom with a large shower, flat screen TV, free wifi. Breakfast is better than many 5 star hotels I've tried, good variety of local and international products. Close to the center, the port and the airport. The staff is... More 

Helpful?
Thank diakos
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Diakos, We would like to thank you for taking the time to review our property and for recommending our hotel to other travelers. We are glad to hear that your room amenities, the excellent and unique in variety breakfast and our convienient location, just 10 minutes away in walking distance from the central square of Heraklion, were instrumental to... More 

Toronto, Ontario, Canada
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago

It is not to far from airport so it was convenient to jump in a car from the long flight and be there in 15min. Free parking (basic parking along the street) is at the back of the hotel. It gets full quickly, but we had no problem finding a spot. Hotel is very spacious, we loved breakfast area by... More 

Helpful?
Thank Deee888
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Deee888, We would like to thank you for your perfect rating and your positive comments about our property. We are delighted to read that you had a great experience during your stay with us. We will be looking forward to seeing you again during your next visit to Heraklion! Yours sincerely, Nikos Martimianakis - Guest Relations Executive More 

Raleigh, North Carolina
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 weeks ago

Probably the cleanest most business like hotel I stayed at on a 2 week stay in Greece. the bed and sheets were excellent though the room was a touch small. lobby was great and the rooms were modern and shower was very strong. Location was nice though a 15-20 min walk from the old town and the museum, but it... More 

Helpful?
Thank Handsomeman57
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Handsomeman57 We would like to thank you for your preference towards the Galaxy hotel Iraklio for your recent stay. Your positive feedback is greatly appreciated. We strive daily with dedication and particular emphasis on the detail in order to provide to our guest's a lifetime experience. We are thrilled to read your comments about the cleanliness of your room... More 

Belgrade, Serbia
1 review
Reviewed 4 weeks ago

Hotel Galaxy is perfect for late summer vacation, as prices are rather normal, service is excellent. Swimming pool gives the opportunity to refresh, breakfast is very good self-service. Employees are very kind with everybody. It is very near the city center and the port.

Helpful?
Thank medici1984
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Medici1984, We would like to thank you for taking the time to review your stay with us. We really appreciate your positive feedback about our hotel. The extended summer period in Crete makes Galaxy hotel an attractive destination which constitutes a serene oasis in the bustling city centre providing high quality services to the travelers. We are very happy... More 

Alexandria, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 October 2016

My wife and I stayed in the Galaxy Hotel for 7 nights in early October of 2016 while exploring archaeological and historical sites in Crete. The hotel staff was very knowledgeable and helpful with planning for our daily activities. Nikos, the concierge, seemed to be especially knowledgeable about the history of Crete which made our visit even more interesting. We... More 

Helpful?
1 Thank James_A41
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear James_A41, Thank you so much for choosing to spend 7 nights at the Galaxy hotel Iraklio for your upcoming stay and for taking the time to share your experience onTripAdvisor. We are very glad to hear that you enjoyed your stay with us and our team, who you very kindly described as knowledgeable and helpful works hard to provide... More 

Athens, Greece
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 October 2016

When in Crete (Heraklion) is the best choice. Excellent located, friendly staff, outstanding breakfast with Cretan specialties. It could be your base to explore Crete and experience great hospitality.I definitely suggest this hotel.

Helpful?
Thank tsakjohn
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Tsakjohn, We would like to thank you for your kind review. We are delighted to read that you enjoyed your stay and the services of our dedicated staff. We are pleased to hear that you find our location to your liking. It is definitely one of the things we are very proud of about our hotel. We are so... More 

Paris, France
Level Contributor
191 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 24 October 2016

Well situated in a residential part of the city, the hotel is 10-15 minutes from the airport by taxi and about 15 minutes’ on foot from the Archaeological Museum. The building has recently been refurbished (lots of marble) and our air-conditioned superior room overlooking the pool was quiet though not large at 20 square metres. The bed was particularly comfortable.... More 

Helpful?
Thank oldbirder
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Oldbirder, We would like to thank you for choosing Galaxy hotel Iraklio on your recent stay in Crete and your detailed review. We are glad to hear that you overall enjoyed your stay with us and looking forward to having you again as a guest in our hotel. Sincerely, Nikos Martimianakis - Guest Relations Executive More 

Qiryat Ata, Israel
Level Contributor
16 reviews
Reviewed 21 October 2016 via mobile

The stuff was very nice and helpful. The hotel is located at a very good location, close to the old city (just a few minutes walk). The pool was cold due to the weather. Excellent breakfast with a big variety of food both traditional Greek food and other.

Helpful?
Thank r_cam2
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear r_cam2, Thank you for taking the time to give us your valuable feedback about your stay at our hotel. We are pleased to hear that you find our location to your liking and that our attentive staff and the exceptional breakfast we provide contributed to your satisfaction during your stay with us. We really look forward to welcoming you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star Deluxe Galaxy Hotel Iraklio is Heraklion's premier hotel for business and leisure and the top choice for discerning travelers. Modern facilities fully renovated in 2008, and warm, professional service highlight the hotel's steadfast dedication to the magical combination of aesthetics and functionality. Centrally located in downtown Heraklion, the Galaxy is an oasis of contemporary luxury whose services and amenities are second to none.The Galaxy Hotel Iraklio's 127 rooms and suites exude an air of contemporary elegance within a unique city-resort atmosphere, while the hotel's extensive, upgraded amenities include, among others:• fully independent air conditioning• complimentary WiFi• fine bed and bath linens• premium Simmons mattresses and choice of pillows• Pure allergy friendly rooms for optimal air quality and the best sleep you've ever had• fully equipped complimentary business center• large fresh-water pool• complimentary parking facilities• concierge services• complimentary state-of-the-art gym with wellness center and hammam• superb dining at the all-day Per Se Lounge or poolside Vetri Restaurant• top conference and event facilities No matter what the reason for your stay, the Galaxy Hotel Iraklio will ensure that it is nothing short of spectacular. ... more   less 

Additional Information about Galaxy Hotel Iraklio

Address: 75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: €76 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Galaxy Hotel Iraklio 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Heraklion, Crete, Greece
Hotel Style:
#1 Business Hotel in Heraklion
#2 Spa Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#2 Luxury Hotel in Heraklion
#3 Family Hotel in Heraklion
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Questions & Answers

Here's what travellers have asked, with answers from Galaxy Hotel Iraklio staff and other travellers.
18 questions
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Questions? Get answers from Galaxy Hotel Iraklio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor, looking to the main road”
 of 5 bubbles Deee888, 5 Nov 2016 | Read review
“ask for pool view”
 of 5 bubbles medici1984, 1 Nov 2016 | Read review
“Rooms facing towards the pool will avoid street noise”
 of 5 bubbles James_A41, 30 Oct 2016 | Read review
“Pool facing”
 of 5 bubbles 415rosemaryh, 14 Oct 2016 | Read review
“swimming pool view”
 of 5 bubbles 639brunof, 12 Oct 2016 | Read review
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