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Galaxy Hotel Iraklio

Traveller (627)
360
Panoramas (9)
Pool & Beach (133)
Certificate of Excellence
Overview
75 Dimokratias Avenue, Heraklion, Crete 71306 Greece See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,942)
Filter reviews
1,234 results
Traveller rating
900
251
62
12
9
Traveller type
Time of year
LanguageEnglish
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900
251
62
12
9
Show reviews that mention
All reviews great hotel per se beautiful pool executive room modern hotel pool side minutes from the airport breakfast buffet town centre our honeymoon five star hotel sun loungers the bus archaeological museum close to the airport rental car yogurt
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1 - 5 of 1,234 reviews
Reviewed yesterday

My room was actually lovely and the food was great too. The hotel WIFI was not good during my stay! So frustrating because I am traveling on business and need 24/7 access.From my room disconnected several times and the speed was terrible. After that i...More

Date of stay: December 2018
Thank JackR3200
Reviewed 4 days ago

We used this hotel as our home base when visiting Crete in January. I chose this location mainly because of free parking but when we arrived we were pleasantly surprised. The rooms were modern, clean and beds were super comfy. We had 2 rooms facing...More

Date of stay: January 2019
Thank tommyb2111
Reviewed 2 weeks ago via mobile

The hotel looks modern and a very nice however the atmosphere from the staff was not nice. It felt like they were forced to work there. Breakfast buffet had a lots of choices however fruit was not fresh and not so much vegetables offered. Room...More

Date of stay: January 2019
Thank Scenic99418
Response from Galaxy_Team, Υπεύθυνος Ρεσεψιόν at Galaxy Hotel IraklioResponded 1 week ago

Dear Valued Guest, Thank you for reviewing your recent stay at Galaxy Hotel Iraklion.We take great pride in providing five-star service in all areas of our operation and it is most concerning that you did not find this to be the case. We hope to...More

Reviewed 11 December 2018

We had high hopes for this hotel. At first we were greatly disappointed but our issue was fixed qucikly. We paid for a specific room but were not placed there upon arrival. Instead we were placed in a basement room overlooking a parking garage barely...More

Date of stay: July 2018
Thank 753tamraa
Response from Galaxy_Team, Υπεύθυνος Ρεσεψιόν at Galaxy Hotel IraklioResponded 12 December 2018

Dear Tamra, Thank you very much for taking the time to share your review with us. We were naturally disappointed to read that certain elements of your experience did not live up to your expectations in the first place. The entire Galaxy team constantly aims...More

Reviewed 9 December 2018

Very good experience overall, Reception - friendly, efficient , helpful, keen to assist, Breakfast service and food more than expected, Room comfortable with all the details expected from a hotel of its class. Superb service in the meeting room - coffee breaks lunch etc -...More

Date of stay: December 2018
Thank MANGEO1957
View more reviews
About
Description
The award-winning, 5-star Galaxy is Heraklion’s premier hotel for business and leisure. Warm, professional service complements modern elegance and state of the art amenities, in a convenient urban More location. The Hotel features 127 rooms and suites (pool or city views), all with coffee makers, free WiFi, free parking, large fresh water pool and gardens, 2 gourmet restaurants, free gym (incl. hammam), superb conference and event facilities. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
127
Price range
US$75 - US$251 (Based on Average Rates for a Standard Room)
Also Known As
Galaxy Hotel Heraklion
,
Galaxy Hotel Iraklio Heraklion, Crete, Greece
Location
Greece > Crete > Heraklion Prefecture > Heraklion
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
127
Price range
US$75 - US$251 (Based on Average Rates for a Standard Room)
Also Known As
Galaxy Hotel Heraklion
,
Galaxy Hotel Iraklio Heraklion, Crete, Greece
Location
Greece > Crete > Heraklion Prefecture > Heraklion
Photos
Traveller (627)
Room & Suite (362)
Pool & Beach (133)
Dining (128)
Amenities (31)
Business Centre & Event Rooms (11)
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Questions & Answers
Ask a question
Chelsea Y
31 July 2018|
AnswerShow all 2 answers
Response from ArcoV_12 | Reviewed this property |
Its not a heated pool but normally the weather around that time of the year is still nice. Normally this should not be a problem. The service of the hotel is excellent anyway. Enjoy your stay!
0
Votes
jaxster73
9 April 2018|
AnswerShow all 3 answers
Response from Galaxy_Team | Property representative |
Dear jaxster73, Thank you for asking. Children are allowed yes, but most of our residents are couples or corporate guests, so here you will find the peace and quiet you are looking for. Upon reserving the room via our... More
0
Votes
Google Translation
Pip C
24 January 2018|
AnswerShow all 3 answers
Response from Galaxy_Team | Property representative |
Dear Pip C, The pool is not heated, but the water temperature during Spring time is at normal levels. Kind regards, the Galaxy Hotel Iraklio team
0
Votes
Google Translation
Room Tips
"The pool view room probably better"
MANGEO1957
9 Dec 2018
Read review
"No need for a tip, all rooms are tops"
Explorer54367510804
15 Nov 2018
Read review
"We had Executive pool view."
663keithp
4 Nov 2018
Read review
"With a view of the street"
tonikeir
17 Oct 2018
Read review
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