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Galaxy Hotel Iraklio

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Traveller (554)
Room & Suite (350)
Pool & Beach (122)
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Overview
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(103 reviews)
“per se”(18 reviews)
“executive room”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,837)
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1,180 results
Traveller rating
868
239
55
12
6
Traveller type
Time of year
LanguageEnglish
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868
239
55
12
6
Show reviews that mention
All reviewsgreat hotelper seexecutive roombeautiful poolmodern hotelpool sidebusiness hotelminutes from the airportbreakfast buffetcity centreour honeymoonfive star hotelsun loungersthe busarchaeological museumclose to the airportrental car
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1 - 5 of 1,180 reviews
Reviewed today

We stayed here for three nights a few weeks ago. We arrived to the hotel extremely early, our room wasn't ready but the staff did there best to get it sorted for us and a few hours later we got into the room 3 hours...More

Thank Laura R
Reviewed today

We stayed at this hotel for 3 nights to explore Heraklion and visit Knossos. It made a very convenient base. The hotel is modern conference-style so the rooms are rather impersonal but comfortable and clean with everything you would expect. We stayed in a pool...More

Thank Christine V
Reviewed 1 week ago via mobile

After a two year gap, we returned to the Galaxy Hotel for a 5 night stay (2 nights initially, a four night stay in Sitia, and then 3 more nights before flying home). We were delighted to see that Mikel is now maitre d’ (a...More

1  Thank David O
Response from Galaxy_Team, Υπεύθυνος Ρεσεψιόν at Galaxy Hotel IraklioResponded 2 days ago

Dear Mr David, It is a great pleasure to have such 'wonderful' guests like you coming back to Galaxy Hotel Iraklio. We are delighted to read your positive comments about our staff and our high standards. Our main concern is always to provide all our...More

A TripAdvisor Member
3713
Reviewed 1 week ago via mobile

Stayed at the hotel and the staff were friendly from the time you walked through the door, only stayed for two nights and breakfast had a great variety, hotels has a pool and gym.. about 10 minute walk out of the main city centre or...More

Thank A TripAdvisor Member
Response from Galaxy_Team, Υπεύθυνος Δημοσίων Σχέσεων at Galaxy Hotel IraklioResponded yesterday

Dear Valued Guest, Thank you very much for taking the time to share your review with us! We are glad to read that you enjoyed our room comfort, our professional staff, our breakfast with several of options and overall hospitality. Thank you once again for...More

Reviewed 1 week ago via mobile

This hotel is well worth your money, the staff is super friendly, the room we stayed in was completely upgraded, and the breakfast was delicious. The walk to the core was about 15 minutes from the hotel, so location wise I think it's pretty good....More

Thank ria j
Response from Galaxy_Team, Υπεύθυνος Δημοσίων Σχέσεων at Galaxy Hotel IraklioResponded yesterday

Dear Ria, Thank you very much for taking the time to share this excellent review with us. We are pleased to read that you had a wonderful stay with us and we are very delighted to also read your kind comments about our professional staff,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$111 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#3 Family Hotel in Heraklion
#3 Luxury Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$111 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#3 Family Hotel in Heraklion
#3 Luxury Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (554)
Room & Suite (350)
Pool & Beach (122)
Dining (110)
Amenities (31)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
jaxster73
9 April 2018|
AnswerShow all 3 answers
Response from Galaxy_Team | Property representative |
Dear jaxster73, Thank you for asking. Children are allowed yes, but most of our residents are couples or corporate guests, so here you will find the peace and quiet you are looking for. Upon reserving the room via our... More
0
Votes
Google Translation
Pip C
24 January 2018|
AnswerShow all 3 answers
Response from Galaxy_Team | Property representative |
Dear Pip C, The pool is not heated, but the water temperature during Spring time is at normal levels. Kind regards, the Galaxy Hotel Iraklio team
0
Votes
Google Translation
Ann255066
15 November 2017|
AnswerShow all 3 answers
Response from Nikos_Martimianakis | Property representative |
Dear Mrs Ann, Thank you for your message! Further to your reply, we would like to inform you that we have replied to your emails but you cannot receive them. Please be so kind to send us from an alternative email address... More
1
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Google Translation
Room Tips
"Definitely choose a pool view room"
Read review
"very comfortable beds and fantastic staff"
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"Our room was a superior room city view with a balcony and it was very nice."
Read review
"Try a room in another actual 5-star hotel nearby"
Read review
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