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Capsis Astoria Heraklion Hotel

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Traveller (211)
Room & Suite (276)
Dining (45)
Overview
  • Excellent32%
  • Very good46%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (912)
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443 results
Traveller rating
134
203
66
28
12
Traveller type
Time of year
LanguageEnglish
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134
203
66
28
12
Show reviews that mention
All reviewsrooftop poolcentral locationarchaeological museumbit datedexcellent locationthe busthe main squarewithin walking distanceper daythe ground floorrooms are comfortablethe hotel staffexecutive roomcentre of townbreakfast buffetvery nice hotelclose to the airport
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1 - 5 of 443 reviews
Reviewed 4 days ago via mobile

Upon arrival I wasn’t entirely happy with my room but when I approached reception they changed the room for me straight away, the roof top bar also offers the best views in Heraklion, thank you to Vangelis makes the best cocktails! definitely coming back next...More

Thank shorti4784
Response from Chasapidou E, General Manager at Capsis Astoria Heraklion HotelResponded yesterday

Dear shorti4784, Thank you sincerely for choosing us for your stay! We are thrilled to know you have enjoyed your stay that much and we certainly hope to see you soon within the next few months. Our team sends you warm regards and many thanks...More

Reviewed 5 days ago via mobile

Incredible food Great service The roof at night is amazing for cocktails. The conference room was well equipped with everything we needed for our 3 day meeting. Staff was really super. At the reception level they have a very nice coffee shop where you sit...More

Thank shusseini
Response from Chasapidou E, General Manager at Capsis Astoria Heraklion HotelResponded 4 days ago

Dear Mr.Husseini, Thank you for your trust in Capsis Astoria hotel and for the time spent to review us! We are thrilled to see that your choise exceeded your expectations, as a city hotel we always seize to offer the best possible experience to business...More

Reviewed 1 week ago via mobile

This hotel is in a privilege place, is near to the principal streets with stores. The bar and restaurant give 10% of discount for guests. The parking is 9 euros. The breakfast is wonderful with many fruits, cheeses, eggs, yogurt, cakes, cereal... The problem is...More

1  Thank Karina C
Reviewed 3 weeks ago via mobile

The hotel is located right in the heart of Heraklion. We took the bus from the airport for 1.2 euros and the bus dropped us off right at the hotel. Within 2 minutes you can be at all The restaurants and bars in the city....More

Thank Dgchan
Response from Chasapidou E, General Manager at Capsis Astoria Heraklion HotelResponded 2 weeks ago

Dear Dgchan, Thank you for your visit in Capsis Astoria Heraklion and for the time taken to review us! We are trully delighted to see how much you have enjoyed your stay with us. It is true that our property is strategically located next to...More

Reviewed 4 weeks ago

The rooms are comfortable, the staff is accommodating and gracious, the breakfast is one of the best in Greece and the roof deck bar and pool are an oasis, all in the very center of town. We plan to return in a week if they...More

Thank Mark B
Response from Chasapidou E, General Manager at Capsis Astoria Heraklion HotelResponded 2 weeks ago

Dear Mark B, Thank you for your visit and the time spent to review us! It is fantastic to get such positive comments, only two lines of comment and you have thrilled us all. We would love to have you back! If so, please do...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$86 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Heraklion
#9 Family Hotel in Heraklion
#9 Luxury Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$86 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Heraklion
#9 Family Hotel in Heraklion
#9 Luxury Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (211)
Room & Suite (276)
Dining (45)
Pool & Beach (38)
Amenities (6)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
sjling
12 July 2018|
AnswerShow all 3 answers
Response from Chasapidou E | Property representative |
Hello and thank you for your trust! Dear sjling, we may bring an iron and iron board at the room upon request. They do not stay inroom though, for security motives. There is also laundry service at special price! Hope to... More
0
Votes
Josephine A
7 September 2017|
AnswerShow all 5 answers
Response from 155irinil | Reviewed this property |
It is a queensize, I don't know if they have king size beds. My back hurt a lot the first day because the mattresses are very hard, but if you like that you would find them ok. I think it is normal in Greece unfortunately.
0
Votes
Google Translation
axoumissa
24 May 2017|
AnswerShow all 5 answers
Response from zangyl1983 | Reviewed this property |
It seem they provide instant coffee instead of coffee machine. There is a kettle in the room.
1
Vote
Room Tips
"don't get a room that faces the park across the street - noisy!"
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"Rooms have large balconies and good air-conditioning. All floors served by two efficient lifts."
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"ask for a queen bed, not 2 twins pushed together"
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"Choose a view over Eleftherias square, not a square view, that is not the same."
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