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Capsis Astoria Heraklion Hotel

869 reviews
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Traveller (189)
Room & Suite (275)
Pool & Beach (38)
Overview
  • Excellent32%
  • Very good46%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
“rooftop pool”(21 reviews)
“roof top bar”(10 reviews)
“central location”(21 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (869)Write a Review
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Show reviews that mention
All reviewsrooftop poolroof top barcentral locationarchaeological museumparking servicebit datedthe main squareexcellent locationthe buswithin walking distancenice hotelthe ground floorper daythe hotel staffexecutive roomcentre of townbreakfast buffet
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1 - 5 of 426 reviews
Reviewed 1 week ago via mobile

If you are visiting the Archeological museum this is the place to have coffee and treat yourself with a free sweat. The polite waitress invited me to have any sweet I liked for free. I chose a Cretan homemade cherry. I will certainly return.More

Thank polygnosi
Response from Chasapidou E, Γενικός Διευθυντής at Capsis Astoria Heraklion HotelResponded 1 week ago

Dear Polygnosi, Thank you sincerely for your time to review us and for your positive comment! It is true that our hotel stands right outside the Archeological Museum of Heraklion and our cozy Cafe Capsis is only a few steps away at the pedestrian Sapoutie...More

Reviewed 3 weeks ago

very nice breakfast and good quality ;;:::,,,,,the problem with the sun in our eyes at breakfast is there and at 2015 it was there ,,,is time to renovate your curtains in the restaurant think :::::,,,,very good location inside heraklion and smart idea the mobile inside...More

Thank iliasmour
Response from Chasapidou E, General Manager at Capsis Astoria Heraklion HotelResponded 3 weeks ago

Dear Mr.Iliasmour, Thank you sincerely for your trust in Capsis Astoria Heraklion. We are always happy to welcome you back to our property, which is indeed the most . Your opinion is very helpfull and as we always take in concideration our guests' proposals, we...More

Reviewed 19 November 2017 via mobile

Dramatic experience. Our room was smelling moisture from the moment we got in. The fridge full of moisture as well. No ventilation at all in the bathroom. Cleaning was also very poor. I am disappointed.More

1  Thank Markos M
Response from Chasapidou E, General Manager at Capsis Astoria Heraklion HotelResponded 3 January 2018

Dear Markos M, Thank you for your trust in Capsis Astoria and the time taken to review us! We are very sorry to read that you had a dramatic experience and we apologise for the inconvinience. We kindly inform you that our Housekeeping staff is...More

Reviewed 11 November 2017

Good location if you want to travel for business..bust stop just outside of the hotel..good breakfast also.. The room was clean and quiet..i feel safe all the time.. Extra points, i could check in early in the morning as i had an early flight

Review collected in partnership with this hotel
Thank niki_lazana
Reviewed 3 November 2017

Hotel is located in the city center. Bus stop to Knossos is just in front of hotel. Therefore it is very convenient for the activity, Everything is prepared within 10minites walk distance. We enjoyed it very much.

Review collected in partnership with this hotel
Thank maki_miyamoto
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$60 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Heraklion
#9 Luxury Hotel in Heraklion
#10 Family Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$60 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Heraklion
#9 Luxury Hotel in Heraklion
#10 Family Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (189)
Room & Suite (275)
Pool & Beach (38)
Dining (37)
Amenities (6)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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Josephine A
7 September 2017|
AnswerShow all 5 answers
Response from 155irinil | Reviewed this property |
It is a queensize, I don't know if they have king size beds. My back hurt a lot the first day because the mattresses are very hard, but if you like that you would find them ok. I think it is normal in Greece unfortunately.
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axoumissa
24 May 2017|
AnswerShow all 5 answers
Response from zangyl1983 | Reviewed this property |
It seem they provide instant coffee instead of coffee machine. There is a kettle in the room.
1
Vote
easyway12
12 August 2016|
AnswerShow all 4 answers
Response from Ruthy E | Reviewed this property |
This is the contact information from the hotel's site: CAPSIS ASTORIA HERAKLION Plateia Eleutherias 11, Heraklion Crete, Postcode: 71201 E-mail: info@astoriacapsis.gr Tel.: 30 2810 343080-2 Fax: +30 2810 229078
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123
Room Tips
"Rooms have large balconies and good air-conditioning. All floors served by two efficient lifts."
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"ask for a queen bed, not 2 twins pushed together"
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"Choose a view over Eleftherias square, not a square view, that is not the same."
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"cosy and clean, best place, value-for-money, family, couple"
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