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Kydon, The Heart City Hotel

1,123 reviews
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Traveller (234)
Room & Suite (174)
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Overview
  • Excellent67%
  • Very good27%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“apple tv”(7 reviews)
“old town”(102 reviews)
“public market”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,123)Write a Review
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All reviewsapple tvold townpublic marketgreat hotelcovered marketindoor marketwelcome drinkcentral locationbusiness tripdouble glazingpleasant staywalking distancebreakfast buffetjunior suitespacious roomsexcellent locationvenetian harbour
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1 - 5 of 555 reviews
Reviewed 1 week ago

Perfect room. Very clean, quiet, fantastic double bed and nice view from our balcony. They keep every day the room clean, they gave us water for free and we found very tasty ( free of charge) Christmas sweets Home Made!!! All the staff very very...More

Thank MATTHEOS60
Response from Kydon, Υπεύθυνος Σχέσεων με Πελάτες at Kydon, The Heart City HotelResponded 5 days ago

Dear MATTHEOS60, Thank you very much for your kind review in TripAdvisor. Exceeding customer’s expectation is our pursuing goal and it is absolutely wonderful to see that you’ve enjoyed all the details that we cared for. It means a great deal to us that we...More

Hotel's Favourite
Reviewed 3 September 2017 via mobile

Location of Kydon Hotel is perfectly central, just in front of the municipal market few steps away from the old town and all restaurants. Staff was very helpful and friendly. Clean room and very comfortable mattresses. Good breakfast and Parking was very convenient.More

Thank Labalilo
Response from Kydon, Υπεύθυνος Σχέσεων με Πελάτες at Kydon, The Heart City HotelResponded 6 September 2017

Dear Labalilo, Thank you so much for your nice feedback ! We are delighted to see that you have enjoyed all the aspects of your stay! It was great to see that you highlighted both the location of our hotel and most importantly the high...More

Reviewed 8 December 2017

I visited this hotel during a weekend. It is really in the heart of Chania. Every attraction in the town is in walking distance. The hotel offer all the amenities a traveler needs. I really enjoyed my stay.More

Thank GMarka
Response from Kydon, Υπεύθυνος Σχέσεων με Πελάτες at Kydon, The Heart City HotelResponded 2 weeks ago

Dear GMarka, Thank you very much for your nice review and feedback. It is very nice to see that you have enjoyed your stay with us. In the heart of Chania there are indeed many things to do and to see all year round. We...More

Reviewed 29 November 2017

Kydon was the nicest but also the most expensive hotel I stayed in in Crete. It is located close to the old town and so in walking distance to most of the sights and many restaurants. They also offer free valet parking which is god...More

Thank ForeignObserver2
Response from Kydon, Υπεύθυνος Σχέσεων με Πελάτες at Kydon, The Heart City HotelResponded 12 December 2017

Dear ForeignObserver2, Thank you so much for your review and for sharing with us your experience. We are delightful to see that you experienced a memorable time at our hotel and that you have enjoyed our facilities and amenities. We are happy that our team...More

Reviewed 27 November 2017

It was very warm in the room and ask about the AC and they told me it was off, so I had to sleep with the door open and was very noisy with the street noise. There was also construction going on in the back...More

Review collected in partnership with this hotel
Thank Sylvain P
Response from Kydon, Υπεύθυνος Σχέσεων με Πελάτες at Kydon, The Heart City HotelResponded 12 December 2017

Dear Sylvain P, Thank you for the time you spend on sharing your review in TripAdvisor. Feedback is a key element to our improvement, so we are truly thankful for your remarks. I would like to clarify that our hotel has a central heating/cooling system...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$99 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Chania Town
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Chania Town
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (234)
Room & Suite (174)
Dining (74)
Hotel & Grounds (209)
Business Centre & Event Rooms (19)
Bathroom (17)
Questions & Answers
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Phuong H
30 August 2017|
AnswerShow all 4 answers
Response from Kydon | Property representative |
Dear Phuong H, The public bus is the most economical bus transportation from / to the airport. The bus stop is just outside the terminal building of Chania Airport. Tickets can be purchased on the bus. Bus timetables... More
0
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Google Translation
mhorwitz513
18 May 2017|
AnswerShow all 3 answers
Response from Kydon | Property representative |
Good day from Kydon Hotel, Yes, we do provide hair dryer in the room. Best regards,
0
Votes
Google Translation
mmuncher07
21 March 2017|
Answer
Response from Kydon | Property representative |
Good afternoon, We are sorry to inform you that we do not have a swimming pool. Kydon Hotel is located in the city center with easy access to nearby beaches and various point of interest. Remaining always at your disposal... More
1
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Google Translation
Room Tips
"I think all the rooms are perfect. No complains."
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"If you want a sea view ask for a room facing the street but be aware that they are more noisy. If you want..."
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"Check which is a quite room if required"
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"Our room had a balcony overlooking a busy road. There are better rooms, so ask for one with a quieter outlook..."
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