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Hermes Hotel

Booking.comUS$115*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hermes Hotel
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699 Reviews from our TripAdvisor Community

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Showing 490: English reviews
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Bury St Edmunds, United Kingdom
Reviewed 3 March 2017

Had been to this Hotel a few times so knew what to expect. Great location, clean rooms and public areas, good variety of very well prepared and cooked food in a very pleasant restaurant, and of course helpful and professional management and staff. It was noticeable that the variety of choice in the restaurant was not as extensive as in...

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Helpful?
1Thank 1montyboy
AvraColection, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear 1montyboy , Thank you so much for sharing your satisfaction and for choosing our hotel several times for your holiday. Your positive comments regarding our location ,food,service and most of all our dedicated staff encourage us to keep on with hard work!! We assure you that the high standard hospitality will remain the first priority as always. I wish...

Durham, United Kingdom
Reviewed 14 December 2016

Review collected in partnership with Jet2holidays
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3Thank Vic E
AvraColection, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Wiltshire, England
Reviewed 2 November 2016 via mobile

Stayed at the Hermes hotel in early October and had great stay,the hotel is right in town overlooking the the bay & port ,the hotel was very clean & tidy & the rooms are a nice size with all you need ,the beds were okay quite firm but we were fine with that .the restaurant is on 4th floor with...

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Helpful?
Thank Alan0566
AvraColection, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear Alan0566, I would like to personally thank you for your positive review of our hotel. We are very proud of our staff, and we are encouraged by your comments. Customer service has always played an important role at Hermes Hotel, and I am glad that you enjoyed your stay with us. It will be our pleasure to welcome you...

Hastings, United Kingdom
Reviewed 1 November 2016 via mobile

A very clean welcoming hotel in the heart of Agios Nickolas with a five minute walk along the promenade To the centre where you can find lots of tavernas ,restaurants shops and some lovely beaches ,also boat trips To Spinalonga a old Leopard Colony well worth a visit.

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Helpful?
Thank paulinelouisemay
AvraColection, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear paulinelouisemay, Thank you very much for your positive 5 star review of our hotel. I am so happy to know that you enjoyed our hospitality and location. We look forward to your next stay with us! Till then keep healthy and happy. With warm regards Ritsa Pediaditi Front office manager

in Magor
Reviewed 24 October 2016

The hotel exceeded my expectations. I visited with my wife and friends at the beginning of October and was immediately impressed by the lobby. The porter took our bags to our rooms where 2 plates of sandwiches and crisps were waiting for us because of our late arrival. After a quick refresh we went to the clubroom and enjoyed the...

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Helpful?
2Thank cenddylan
AvraColection, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear cenddylan, I would like to personally thank you for this 5 star review of Hermes Hotel. Our staff takes pride in providing great customer service, and we are pleased that you experienced this. I would like you to know that we appreciate your kind and positive comments, and we look forward to your next stay with us! Cretan regards!!!...

Wales
Reviewed 19 October 2016

Really enjoyed our holiday. The hotel staff are very friendly and work very hard, the hotel is kept very clean and the towels and sheets changed regularly. The food was delicious and great variety, particularly enjoyed the pancakes. The location is excellent close to the Lake, there is a pebble beach opposite and a sandy beach further down the road....

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Helpful?
Thank Rockandroller
AvraColection, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear Rockandroller, What a great review!! Thank you very much for your positive comments regarding your satisfaction with our hotel as our first priority is to provide the best customer service and hospitality!! To meet the expectations of our guests make us really proud! We will be happy to have the pleasure of welcoming you again in the near future....

Northampton, United Kingdom
Reviewed 19 October 2016

The staff are very friendly and helpful. We had a room with a sea view which we paid extra for. It was spacious and comfortable. Although there are no tea and coffee making facilities (which is typical of most Greek hotels) they did provide a free bottle of water every day. We were on the 4th floor which did get...

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Helpful?
1Thank MarionAve66
AvraColection, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear MarionAve66, I would like to thank you for your kind and candid review. I am happy to know that you enjoyed the location, our food and the hospitality of our team. Please be informed that we do provide coffee and tea facilities under request. I wish to welcome you again in the near future. Till then, be healthy and...

London, United Kingdom
Reviewed 18 October 2016

The hotel offered the service you would expect from a 4 star hotel. The staff were very friendly and helpful throughout my stay. There is a wide selection of food from the buffet to suit all tastes. A room with a sea view is an absolute must, as the view at the back of the hotel will disappoint. The town...

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1Thank ptgblue
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear ptgblue, I would like to thank you for sharing your satisfaction with our hotel during your recent visit. We are happy to know that we met your expectations and you had an enjoyable holiday.As we are a city hotel the back rooms are facing the neighborhood but still they are very sunny! It was our pleasure to host you...

Sheffield
Reviewed 17 October 2016

This Hotel is in an excellent position on the sea front and within easy reach of the town. It has a pebbly beach virtually opposite the front door but if you want a really nice beach we recommend the municipal beach which can be reached by turning left out of the main door and it's then a short walk from...

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3Thank wrinkiles
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear wrinkiles, I would like to thank you for taking the time to share this candid review on line. We are really happy to know that you enjoyed our buffet ,cleanliness and location of our hotel. Your kind words about our staff make us really proud as we all try for the best hospitality. It will be our pleasure to...

London, United Kingdom
Reviewed 16 October 2016

We were on the 7th floor, with great views, we found our room basic but spotless. The food was good, a little repetitive, but once we found the pool bar, it gave that extra selection. Free WiFi was good, I didn't like the hair dryer at all, the shower was brilliant, not my kind of beach, but there was plenty...

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Helpful?
Thank marion s
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear marion s, Thank you for this candid review. I am happy to know that you enjoyed our food and the hospitality of our team. Yes it is true that the view from front rooms and terrace is amazing. I wish to welcome you again in the near future. Till then, be healthy and happy! My warmest Regards, Ritsa Pediaditi...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated on the coastal line of Mirabello bay, Hermes hotel gives you the opportunity to tastethe unique Mediterranean Sea and is only one step away from the heart of the lively city ofAgios Nikolaos. Hermes is the perfect starting point for those wishing to explore the wondersof Crete simultaneously offering an experienced service and numerous facilities for yourcomfort ... more   less 

Additional Information about Hermes Hotel

Address: Akti Koundourou 17, Agios Nikolaos, Crete 721 00, Greece (Formerly Dessole Hermes)
Region: Greece > Crete > Lasithi Prefecture > Agios Nikolaos
Price Range: €71 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hermes Hotel 4*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Bookgreece.com, Orbitz, Agoda, Travelocity, TripOnline SA and HotelQuickly so you can book your Hermes Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Hermes Hotel Agios Nikolaos
Hermes Hotel Agios Nikolaos
Hermes Hotel Crete/Agios Nikolaos
Hermes Agios Nikolaos
Hotel Style:
#5 Family Hotel in Agios Nikolaos
#7 On the Beach Hotel in Agios Nikolaos
#7 Luxury Hotel in Agios Nikolaos
#9 Romantic Hotel in Agios Nikolaos
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Questions & Answers

Here's what travellers have asked, with answers from Hermes Hotel staff and other travellers.
66 questions
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Questions? Get answers from Hermes Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got a very worthwhile sea view as per a request although there was no additional payment for this - so it's probably worth asking”
VicE66, 14 Dec 2016 | Read review
“Floor 5 is 1/2 a floor above the restaurant and a floor above the clubroom.”
cenddylan, 24 Oct 2016 | Read review
“Sea view rooms are best”
Rockandroller, 19 Oct 2016 | Read review
“Rooms with a sea view”
MarionAve66, 19 Oct 2016 | Read review
“A sea view is a must. Rooms on 5th floor are above the Ikeros bar where the evening entertainment takes place”
ptgblue, 18 Oct 2016 | Read review
5 of 5
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