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    Mitsis Laguna Resort & Spa

    Anissaras, Hersonissos, Crete 70014, Greece
    011 30 2897 025790
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    28/1/2018 29/1/2018
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    Traveller (2887)
    Room & Suite (354)
    Pool & Beach (352)
    Overview
    • Excellent64%
    • Very good24%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “champagne bar” (453 reviews)
    “sushi” (202 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Mitsis Laguna Resort & Spa
    Special Offer: Click for member discount
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,236)
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    1 - 5 of 1,583 reviews

    Reviewed 2 weeks ago via mobile

    Extremely disappointing our experience of the Mitsis Laguna hotel and spa was terrible. A large party of 16 & kids booked for a 50th birthday the facilities are not 5* would not recommend this HOTEL!!

    12  Thank Claire H
    Hotel's Favourite
    Reviewed 16 September 2017 via mobile

    Beautiful architecture and very friendly and helpful staff. Having such a wide choice of restaurants was great. I can imagine that in high season it might be different but we found peaceful sunbeds no problem, only waited maybe 10 mins for the a la carte...More

    10  Thank Amanda_B145
    Response from Olga K, Guest Relations Manager at Mitsis Laguna Resort & SpaResponded 8 October 2017

    Dear Amanda_B145, We'd like to thank you for selecting Laguna Resort and Spa for your holidays and for posting online a positive and review! We are really proud that our resort managed to succeed your expectations. We are looking forward to welcome you back at...More

    Reviewed 4 weeks ago via mobile

    Really enjoyed our stay, everything was great! The service and staff are excellent. I would like to say a big thank you to all the personnel who made our holidays unforgettable and stress-free. It’s really you guys who make everything possible in here! Food at...More

    3  Thank LauraCopenhagener
    Response from Olga K, Front Office Manager at Mitsis Laguna Resort & SpaResponded 2 weeks ago

    Dear LauraCopenagener, Thank you for staying at Mitsis Laguna Resort & Spa and for posting your comment on Trip Advisor. We are glad to know that you enjoyed your stay and spent unforgettable holidays with us . We will be glad to welcome you again...More

    A TripAdvisor Member
    11
    Reviewed 4 weeks ago

    We had a fab week at the end of October and were really lucky with the weather. The hotel is great and spotlessly clean, good amenities and the staff were a credit, excellent service, especially in the champagne bar. If I had one criticism it...More

    Review collected in partnership with this hotel
    1  Thank A TripAdvisor Member
    Response from Olga K, Front Office Manager at Mitsis Laguna Resort & SpaResponded 2 weeks ago

    Dear Guest, Thank you for staying at Mitsis Laguna Resort & Spa and for posting your comment on Trip Advisor. We are glad to know that you had a fabulous week with us and that our services and facilities met your expectations. your feedback is...More

    Reviewed 2 December 2017 via mobile

    We spent a wonderful and unforgettable week in Mitsis Laguna resort hotel with all our family The rooms were perfect, small presents at our arrival, this is highly appreciated. Batrooms are tidy and towels were changed several times a day, which is appreciated as well....More

    3  Thank ericpT2008NL
    Response from Olga K, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Laguna Resort & SpaResponded 5 December 2017

    Dear ericpT2008NL, Thank you for staying at Mitsis Laguna Resort & Spa and for posting your comment on Trip Advisor. We are glad to know that you had a fabulous stay with us and that our services and facilities met your expectations. We hope to...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Free Parking
    • Restaurant
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast Available
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$134 - US$416 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Anissaras
    • #1 Family Hotel in Anissaras
    • #2 Romantic Hotel in Anissaras
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 351
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, getaroom.com, TripOnline SA, Evoline ltd and Cancelon so you can book your Mitsis Laguna Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Hersonissos >
    • Anissaras
    • Also Known As
    • Mitsis Laguna Hotel Anissaras ,
    • Mitsis Laguna Resort & Spa Crete, Greece - Anissaras
    Add Photo Photos
    Traveller (2887)
    Room & Suite (354)
    Pool & Beach (352)
    Dining (289)
    Hotel & Grounds (1879)
    Bathroom (42)
    Family and Play Areas (19)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    mrsdeemartin
    17 January 2018|
    AnswerShow all 2 answers
    Response from Olga K | Property representative |
    Dear mrsdeemartin, all our external pools are with sea water and NOT heated. There is an indoor swimming pool not heated and a jaccuzi pool heated inside our Spa facilities (age limit) and are under charge. Weather in April... More
    0
    Votes
    Google Translation
    debbie839
    12 January 2018|
    Answer
    Response from Olga K | Property representative |
    Dear debbie839, there isn't a beach bar in Laguna (yet), BUT the Theater Pool bar is just 30m from the beach and provides waitor-pool boy service for the guests on the beach, if you are relaxed on your sunbed and don't... More
    1
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    Google Translation
    123BN123
    9 January 2018|
    Answer
    Response from Olga K | Property representative |
    Dear Guests, Family rooms or family bungalow rooms are the same growth (separate small bedroom with 2 more beds - wooden partition with sliding door). Bungalow rooms (not family ones) are slightly smaller with 2 single beds... More
    0
    Votes
    Google Translation
    Room Tips
    "Our seaview room 454 was in a prime position at the front. No distance from any of the amenities"
    Read review
    "ask for what you require and i'm sure they will try there best to accomodate"
    Read review
    "Higher rooms have more privacy on the balconies."
    Read review
    "Rooms away from the kids pool are so much quieter"
    Read review
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